Top 256 Customer service representative Jobs in Platteville, Co

Customer Service Representative III
Stored Energy Systems —Longmont, CO
- $26 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Roeslein & Associates —Evans, CO
- $23.00 - $27.51 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Sales & Service Associate
City of Loveland - Loveland, CO —Loveland, CO
- $20.97 - $28.32 an hour
- Hybrid work
- Background check
- Office
- Residential
- AD&D insurance
- Paid holidays
Supervisor, Customer Operations
Crocs —Broomfield, CO
- $60,000 - $70,000 a year
- Remote
- No experience needed
- Mid-level
- Analysis skills
- AD&D insurance
- Disability insurance
9d
Customer Service Representative - Loveland
GEARY PACIFIC CORPORATION —Loveland, CO
- $18 - $25 an hour
- Full-time
- Merchandising
- No experience needed
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Airgas —Henderson, CO
- $28 - $30 an hour
- Overtime
- Sales
- Research
- Office
- Paid jury duty
- Commuter assistance
Call Center Customer Service Representative $19 and hour
Loveland Ford Lincoln —Loveland, CO
- $19 an hour
- Full-time
- Dealership
- Entry level
Quick Apply
Customer Service Professional
LONGMONT DAIRY FARM INC —Longmont, CO
- $18 - $21 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Cashier/Customer Service Representative
Area51 smoke and vape in greeley —Greeley, CO
- $16 - $18 an hour
- Part-time
- Supervising experience
- Grocery store experience
- In-person
- Employee discount
Quick Apply
11d
Customer Service Rep (CSR) - Longmont
Titus Electrical Services —Longmont, CO
- $16 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE SUPPORT SPECIALIST - BEEF
JBS USA —Greeley, CO
- $58,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Dental insurance
- Paid time off
23h
Customer Account Specialist- Westminster, CO
Krayden Inc. —Westminster, CO
- $22 - $29 an hour
- Full-time
- Mid-level
- Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
4d
Customer Experience Specialist
TurboTenant —Loveland, CO
- $24 - $26 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Computer literacy
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Care Representative
Triumph Financial —Brighton, CO
- $17.36 - $23.80 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
9d
Account Mgr, Customer Service
Circle Graphics + Sensaria —Longmont, CO
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Customer Service Associate I
Family Dollar —Fort Lupton, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
CUSTOMER SERVICE REPRESENTATIVE
High Country Bank —Longmont, CO
- $22 - $29 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- Disability insurance
5d
Customer Service Representative - State Farm Agent Team Member
Dave Orr - State Farm Agent —Loveland, CO
- $22 - $40 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Trent Ehrlich - State Farm Agent —Boulder, CO
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Care Representative
TBK Bank —Brighton, CO
- $17.36 - $23.80 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
9d

I want to receive the latest job alert for customer service representative in platteville, co

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near platteville, co

Customer Experience Specialist jobs in Loveland, CO

Customer Service Representative jobs in Loveland, CO

Customer Service Representative jobs in Henderson, CO

Customer Service Representative jobs in Greeley, CO

Customer Service Representative jobs in Broomfield, CO

Customer Service Representative jobs in Longmont, CO

Call Center Representative jobs in Loveland, CO

Customer Service Representative jobs in Fort Lupton, CO

Senior Customer Service Representative jobs in Jacksonville, FL

Senior Customer Service Representative jobs in Portland, OR

Senior Customer Service Representative jobs in Clearwater, FL

Senior Customer Service Representative jobs in Albuquerque, NM

Senior Graphic Designer jobs in Remote

Answering Service Remote jobs in New York, NY

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Internal Revenue Service jobs in Atlanta, GA

Customer Success Manager Remote jobs in New York, NY

Passenger Service Agent jobs in John F. Kennedy International Airport, NY

Verizon Customer jobs in Columbia, SC

Customer Experience Specialist jobs in Mississippi

Customer Service Representative III

Stored Energy Systems -
Longmont, CO

Quick Apply

Job Details

Full-time
$26 - $31 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program
Food provided

Qualifications

Non-technical user support
Customer communication
Microsoft Excel
Email customer support
Microsoft Outlook
Basic math
Customer service training (staff training program)
Technical support via email
Cross-functional collaboration

Full Job Description

Who We Are

Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at www.sens-usa.com.

View the SENS Product Catalog

Summary

The Customer Service Representative III serves as the senior-level customer service professional and primary escalation resource within the department. This role carries the highest level of responsibility and authority for resolving complex customer issues, making warranty eligibility determinations, coordinating corrective actions, and ensuring fair, consistent, and timely resolution of customer concerns. Acting as a key liaison between customers and internal departments, the CSR III exercises sound judgment and product knowledge to balance customer satisfaction with company policies and business objectives.

The Customer Service Representative III is responsible for ensuring a positive customer experience throughout the lifecycle of SENS products, from post-sales support and troubleshooting to service coordination, spare parts fulfillment, warranty processing, and repair management. They process, quote, track, and manage customer service activities including parts orders, field service requests, warranty claims, and in-house repair orders. They also maintain ownership of customer issues from initiation through resolution, ensuring all actions are accurately documented, communicated, and completed in accordance with company procedures and customer expectations.

Responsibilities

Communicate with customers, identify needs, distribute information/requests to sales, service team, technical support team, order management, production, and management.
Provide basic troubleshooting/common problem solving information to customer as well as directing customers to website locations for download of manuals, technical data, software utilities and revisions.
Timely and accurate processing of customer service orders.
Perform quotations for repair or spare parts, following up with order entry, invoicing, shipping arrangements including international shipping documentation and vendor management.
Provide first-level customer service by responding to routine non-technical customer service calls, including spare parts orders, order status requests, and document requests.
Enter, generate, and manage return/repair materials requests, to initiate orders in our systems, record customer interactions, and for purposes of notes and record keeping.
Determine if issues are related to warranty, customer error or environmental damage, or out of warranty/billable.
Customer quotation of repair and spare parts, onsite services, in-house repairs and verification of appropriate parts, vendor, and product mark-ups.
Follow-up on billing/invoice issues, issue credits or adjustments, facilitate company/department profitability.
Serve as a resource for Customer Service Representatives by providing guidance, training, and support on customer issues and processes.
Assist with escalated customer issues and coordinate resolution across departments.
Identify and recommend improvements to customer service processes and workflows.
Evaluate warranty claims and determine appropriate disposition based on product history, warranty policy, application, and available information.

Required Qualifications

3+ years of experience in technical customer service, technical support, field service, manufacturing support, or a related role.
Strong verbal and written communication skills, telephone and email etiquette.
Customer focus and positive, professional attitude and methodology. Must have a desire to meet the needs of others.
Ability to be a team player/work with others internally and adapt to a variety of customer personalities, communications, and skill levels.
Ability to train and support new employees, customer service or field support in general customer service skills.
Ability to lead meetings and communicate complexed and nuance topics to a non-technical or diverse audience.
Ability to multitask, prioritize and demonstrate sound judgement.
Accuracy and attention to detail including when related to technical or complex issues.
Ability to perform basic math functions.
PC/Microsoft Office Suite knowledge including Outlook, Word, Excel, PowerPoint.
Technical background, aptitude, or experience.

Preferred Qualifications

Experience evaluating warranty claims and applying warranty policies in a consistent and customer-focused manner.
Experience with electronics or technical industry.
Experience with manufacturing documentation.
Previous leadership experience.
Associate degree or higher.

Location/Schedule: This role is onsite in Longmont, CO and works Monday-Friday from 8am - 5pm.

Base Compensation: $26 - $31 is the projected hourly pay for this role depending on the candidate’s overall qualifications and experience.

Bonus: This position is eligible for an annual bonus based on individual and company performance.

Closing Date: July 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.

Onsite Perks

Free gym with 24/7 access
Free Electric Vehicle charging
Breakfast and Lunch Café
After hours Grab & Go snacks
Basketball court
Walking paths

Benefits

Paid Time Off
Paid holidays
Medical insurance
Dental insurance
Vision insurance
Short-term and long-term disability
Life insurance
401(k) plan with immediate vesting
Employee referral program

At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.

We pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every qualification listed in this job description, we still encourage you to apply.

Quick Apply

Refine Your Search

customer service representative jobs in platteville, co

Customer Service Representative III

Customer Service Representative

Customer Sales & Service Associate

Supervisor, Customer Operations

Customer Service Representative - Loveland

Customer Service Representative

Call Center Customer Service Representative $19 and hour

Customer Service Professional

Cashier/Customer Service Representative

Customer Service Rep (CSR) - Longmont

CUSTOMER SERVICE SUPPORT SPECIALIST - BEEF

Customer Account Specialist- Westminster, CO

Customer Experience Specialist

Customer Care Representative

Account Mgr, Customer Service

Customer Service Associate I

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Care Representative

I want to receive the latest job alert for customer service representative in platteville, co

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected