Top 414 Customer experience manager Jobs in Plattsburgh, Ny

Learning and Development Manager
SCHLUTER SYSTEMS L.P. —Plattsburgh, NY
- $90,000 - $135,000 a year
- Office
- Analysis skills
- Education
- Paid holidays
- Health insurance
6d
Production/Manufacturing Manager - Vermont
Exential —Colchester, VT
- Full-time
- Engineering
- Business Administration
- In-person
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Experienced Automotive Sales Manager
Handy Chevrolet —Saint Albans, VT
- $100,000 - $175,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Health insurance
- Dental insurance
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Field Construction Supervisor / Telecom
Centerline Communications —South Burlington, VT
- Clean driving record
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
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Assistant Store Manager
PETES TIRE BARNS INC —Williston, VT
- $22 - $25 an hour
- Clean driving record
- Computer literacy
- Basic math
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14d
Team Lead - Driver - Mover & Junk Remover
Grunts Move Junk —Georgia, VT
- $23 - $26 an hour
- Part-time
- Background check
- Clean driving record
- Management
- Paid training
- Mileage reimbursement
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Pharmacy Manager 36 Hrs ($120,100-$171,180/ yr)
Hannaford —Essex Junction, VT
- $120,100 - $171,180 a year
- Weekends as needed
- Background check
- Customer service
- Math
- Store discount
- Health savings account
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IT (Information Technology) Manager - Manufacturing
Custom Veterinary Services —Milton, VT
- $75,000 - $85,000 a year
- Weekends as needed
- Spanish
- Azure
- Computer Science
- Health insurance
- Dental insurance
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Property Manager - O'Brien Brothers
Gallagher, Flynn & Company —South Burlington, VT
- $60,000 - $75,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
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Retail Sales Supervisor (South Burlington, VT)
Staples, Inc. —South Burlington, VT
- Part-time
- Merchandising
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Director/Manager Financial Reporting
Robert Half —South Burlington, VT
- $140,000 - $160,000 a year
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental insurance
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8d
Service Manager
DELLA Auto Group —Plattsburgh, NY
- $80,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- Team management
- Health insurance
- Dental insurance
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Office Manager Position
Peoplify —Plattsburgh, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- QuickBooks
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Retail Store Manager
Curaleaf —Beekmantown, NY
- $67,000 - $74,000 a year
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Mentoring
- Disability insurance
- 401(k)
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Patient Services Leader (Full-Time)
Hudson Headwaters Health Network —Plattsburgh, NY
- $62,353.20 a year
- Full-time
- Mid-level
- Clinic
- Mentoring
Quick Apply
7d
PT Package Center Supervisor
UPS —Plattsburgh, NY
- $26.25 - $42.65 an hour
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
6d
Human Resources Manager
Novolex —Plattsburgh, NY
- $102,800 - $171,300 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Mentoring
- Wellness program
- Paid parental leave
8d
Manager Trainee
Stewart's Shops —Plattsburgh, NY
- $50,000 - $78,000 a year
- Full-time
- Cleaning
- Retail management
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Territory Manager
Monaghan Medical Corp. —Plattsburgh, NY
- $85,000 - $100,000 a year
- Full-time
- Hospital
- Mid-level
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Retail Store Manager
PetSmart —Plattsburgh, NY
- $79,000 - $130,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement

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Learning and Development Manager

SCHLUTER SYSTEMS L.P. -
Plattsburgh, NY

Quick Apply

Job Details

$90,000 - $135,000 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Vendor relationship building
Project management experience in education
Program design
Data visualization software proficiency
Data analysis reporting
Project management experience in technology
Coaching
Online learning activities
AI tools proficiency
Generative models
Metrics Reporting
ROI
Online learning environment experience
Educational program budgeting
Needs assessment for curriculum design
Online learning curriculum development
Business intelligence tools
Video conferencing software
Cost analysis
Content development
Online training platform teaching experience
Collaborative technology platforms
Technology budget management
SharePoint
Authoring tools
E-learning platforms
Management reporting
Enterprise Learning Management
Productivity software
Webinars (training delivery method)

Full Job Description

Description:

Looking for a candidate to be located on-site in Plattsburgh, NY

The Learning and Development Manager is a strategic organizational leader responsible for designing, implementing, and measuring high-impact learning solutions that directly drive business results. This role transforms workforce capability through innovative learning strategies, modern technology solutions, and data-driven program optimization. The ideal candidate combines strategic business acumen, advanced instructional expertise, and consultative partnership skills to build a future-ready learning organization aligned with corporate objectives.

Strategic Learning Architecture & Planning

Develop and execute comprehensive learning strategies aligned with organizational goals and business performance metrics
Lead the transition from role-based training to a skills-based architecture by mapping competency gaps and designing targeted skill development pathways
Conduct organizational and individual learning needs assessments, translating business challenges into targeted learning solutions
Partner with senior leadership to establish clear KPIs and success metrics for all learning initiatives

Learning Experience Design & Delivery

Design and deploy diverse learning experiences including e-learning courses, micro-learning modules, virtual instruction, coaching, and immersive programs
Leverage Generative AI and modern instructional technologies to accelerate content development and personalize learning at scale
Apply adult learning principles and evidence-based instructional design practices across all learning interventions

Learning Technology & Analytics

Manage and optimize the Learning Management System (LMS) to ensure seamless content delivery and user engagement
Own the learning technology roadmap, balancing innovation with cost-effectiveness
Analyze learning data and performance metrics to assess program effectiveness and track ROI by connecting outcomes to business metrics (retention, productivity, promotion rates)

Stakeholder Partnership & Change Leadership

Function as a strategic partner with the Director of Human Resources and department heads, co-designing learning solutions that drive performance
Act as a trusted consultant to senior leadership on talent development, performance gaps, and organizational capability building
Lead change management efforts during learning transformation initiatives
Build and maintain relationships with internal stakeholders, external training providers, and technology vendors

Budget & Vendor Management

Manage L&D budget and optimize spend across programs, platforms, and vendor relationships
Negotiate and manage contracts with training providers and technology vendors, securing competitive pricing
Identify cost-effective alternatives and leverage volume purchasing opportunities

Requirements:

Bachelor's degree in Human Resources, Business, Education, Psychology, or related field (OR equivalent professional experience demonstrating mastery of L&D and organizational development)
Minimum 5+ years of progressive responsibility in Learning and Development management, training design, talent development, or organizational effectiveness roles
Demonstrated success designing, implementing, and scaling learning programs that achieved measurable business outcomes and organizational transformation
Proven experience designing and delivering learning solutions for hybrid and remote workforces
Background in performance consulting, organizational effectiveness, or capability development
Advanced proficiency with Learning Management Systems (LMS) administration, configuration, and optimization
Skilled in e-learning authoring tools and multimedia content development
Experienced with data analytics and business intelligence tools (Power BI, Tableau, or equivalent) for program reporting and insights
Applied knowledge of Generative AI applications in learning contexts including content generation, personalized learning, and intelligent coaching
Familiarity with modern talent development frameworks including competency mapping, skills gap analysis, and learning in the flow of work
Strong project management, budgeting, and financial analysis capabilities with demonstrated ability to manage departmental budgets and ROI analysis
Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and modern cloud-based collaboration tools (Microsoft Teams, SharePoint)
Ability to sit for extended periods and work at a computer for majority of workday
Full participation in virtual and in-person meetings, including video conferencing and webinar delivery
Travel as needed to support learning initiatives, deliver training, and engage with internal and external stakeholders (estimated 5-10% annually)

COMPANY BENEFITS

Competitive Compensation
Generous Paid Time Off
10 Paid Holidays
Medical, Dental & Vision Insurance
Biannual Bonus Program
401k with Company Match
Company Paid Life Insurance
Annual Reviews and Merit Based Raises
Room for Advancement and Career Growth

COMPANY DESCRIPTION

Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG and want to be part of what makes our products extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.
"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder
Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers . Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter Systems.

This pay range reflects the base hourly rate or annual salary for positions in this job grade, with the final offer depending on factors like experience, education, location, and other relevant considerations. Additionally, this role qualifies for extra benefits beyond the base pay range mentioned.

At Schluter Systems, we are dedicated to creating an inclusive environment that celebrates diverse perspectives and ensures all individuals are valued and supported, without discrimination based on race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, training, compensation, benefits, and transfers. All employment decisions at Schluter Systems L.P. are based solely on merit, qualifications, and business needs.

#SSIND

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Refine Your Search

customer experience manager jobs in plattsburgh, ny

Learning and Development Manager

Production/Manufacturing Manager - Vermont

Experienced Automotive Sales Manager

Field Construction Supervisor / Telecom

Assistant Store Manager

Team Lead - Driver - Mover & Junk Remover

Pharmacy Manager 36 Hrs ($120,100-$171,180/ yr)

IT (Information Technology) Manager - Manufacturing

Property Manager - O'Brien Brothers

Retail Sales Supervisor (South Burlington, VT)

Director/Manager Financial Reporting

Service Manager

Office Manager Position

Retail Store Manager

Patient Services Leader (Full-Time)

PT Package Center Supervisor

Human Resources Manager

Manager Trainee

Territory Manager

Retail Store Manager

I want to receive the latest job alert for customer experience manager in plattsburgh, ny

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