Top 11 Desktop support technician Jobs in Pleasant Prairie Wi

Desktop Support Technician I
Dovenmuehle Mortgage, Inc. —Lake Zurich, IL
- $20 - $22 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Help Desk/Network Technician
City of Kenosha —Kenosha, WI
- $54,696 - $81,528 a year
- Full-time
- Google Workspace
- Clean driving record
- Word processing
14d
Information Services Support Technician
Froedtert South, Inc. —Kenosha, WI
- Full-time
- English
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
IT Deskside Tech
NPO USA —Racine, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
Desktop Support Technician
Follett Software, LLC —McHenry, IL
- Hybrid work
- Research
- Office
- Windows
Quick Apply
Deskside Technician - Manufacturing
NPO USA —Sturtevant, WI
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Desktop Support Engineer (Full-Time) Lake Forest – Illinois
Axiom Technologies —Lake Forest, IL
- Full-time
- Mid-level
- Windows
- 3 years
13d
Helpdesk Technician
Foxconn WI —Mount Pleasant, WI
- Full-time
- Mid-level
- Office
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply

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Help Desk/Network Technician
City of Kenosha —Kenosha, WI
Valid driver's license with a good driving record and personal vehicle for use on the job. This position provides first-line support and technical assistance to…
$54,696 - $81,528 a year
14d
IT Help Desk Technician
Tabak Law, LLC —Mt Pleasant, WI
Provide excellent customer service and communicate technical information clearly to non-technical users. 1-2 years of experience in technical support or help…
$20 - $24 an hour
Quick Apply
13d

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Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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3d
Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
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Desktop Support Technician I

Dovenmuehle Mortgage, Inc. -
Lake Zurich, IL

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Work from home
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Desktop computer repair
Endpoint Security
Computer operation
Customer communication
Network troubleshooting
Mobile device support
Microsoft Excel
Microsoft Outlook
Laptop (troubleshooting support)
Hardware maintenance
Microsoft Exchange
Public Cloud
Printer (troubleshooting support)
Windows Remote Desktop
Information security compliance
Virtualization tools
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
Azure AD
Customer support ticket management
Azure Virtual Machines
Desktop applications
Microsoft Teams
SharePoint
Data backup
Data protection regulation compliance
MFA

Full Job Description

Desktop Support Tech I

Full time; Non-Exempt; 37.5 hours/week; Overtime as required.

Location; Lake Zurich, IL, US

Department: PC/LAN

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

General Description:

The position is responsible, primarily, for advanced technical support of desktop hardware and software. These responsibilities include (but are not limited to) software and PC hardware knowledge, desktop troubleshooting, hardware installation and configuration as well as after-hours on-call monitoring of network alerts.

Essential Functions and Duties:

Facilitate maintenance of all hardware.
Install, maintain, and support software loaded on personal computers and LAN.
Interact with users daily with a strong focus on excellent customer service, to facilitate support with all aspects of software, hardware, or connectivity.
Actively participate in disaster recovery plan as it relates to all aspects of the systems department.
Perform PC and printer installations and moves.
Actively monitor tickets, email, chat, and alerts for trouble.
Install and maintain equipment in a Data Center and Office environment.
Assist in the migration to Azure, enhancing and expanding our cloud capabilities.
Maintain field laptops and other mobile devices, ensuring security and usability.
Implement and follow security best practices in a regulated environment.
Occasional travel between local offices as needed.
Physical capability to perform tasks such as lifting and moving equipment.
Successfully complete annual regulatory compliance training.
Performs other related duties as assigned.

Required Qualifications:

1 to 2 years of experience in a level 1 help desk environment.
Hands-on experience using Windows 10 and 11 proficiently.
Experience with Active Directory Administration and Outlook/Exchange Administration.
Familiar with virtualization concepts.
Basic understanding of Azure services such as Azure Active Directory (AAD), virtual machines, app services, and Azure storage.
Familiarity with the Windows and macOS operating systems, laptop/desktop imaging, features, settings, troubleshooting, and configuration.
Knowledge of Office applications (Word, Excel, PowerPoint, Outlook), Teams, OneDrive, SharePoint, and other Microsoft 365 products.
Experience with tools like Jira Service Desk for managing support tickets.
Hands on experience using Microsoft Remote Desktop for remote troubleshooting.
Basic understanding of DNS, DHCP, VPNs, and Wi-Fi.
Familiar with antivirus software, and endpoint protection.
Knowledge of file storage, sharing, and collaboration.
General understanding of backup strategies.
Understanding of MFA methods and their configuration, commonly used with Azure Active Directory.
Ability to understand and, support and adhere to data privacy regulations.
Desktop Imaging Experience.
Networking Knowledge including LAN connectivity and Internet connection issues.
Print Server Administration.
Hands On Hardware and software troubleshooting.
SCCM (optional).

Benefits

Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
401 (K) Plan with company match
Paid Vacation, Sick, Personal and Holidays

Physical Demands and Work Environment:

The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.

The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in pleasant prairie wi

Desktop Support Technician I

Help Desk/Network Technician

Information Services Support Technician

IT Deskside Tech

IT Support Specialist

Desktop Support Technician

Deskside Technician - Manufacturing

Desktop Support Engineer (Full-Time) Lake Forest – Illinois

Helpdesk Technician

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