Top 1108 Director of customer experience Jobs in Pleasanton, Ca

Director of Rehabilitation - $5,000 SIGN ON BONUS!!!
Hayward Healthcare & Wellness Center —Hayward, CA
- $140,000 - $160,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Physical & Rehabilitation Medicine
- Paid holidays
- Relocation assistance
Quick Apply
Director of Sales / Estimator
HSQ Technology Inc. —Hayward, CA
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Director of Rehabilitation - $5,000 SIGN ON BONUS
Confidential —Oakland, CA
- $67.30 - $76.90 an hour
- Full-time
- Customer service
- Physical & Rehabilitation Medicine
- Quality control
- Paid holidays
- Relocation assistance
Quick Apply
Fitness Studio Director
THE CAMP TRANSFORMATION CENTER SAN JOSE —San Jose, CA
- $69,000 - $75,000 a year
- Weekends as needed
- Hospitality
- Spanish
- Sales
- Health insurance
- Dental insurance
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6d
Infant Toddler Center Director
Learn & Play Montessori —Fremont, CA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Dental insurance
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14d
Child Care Center Director
Learn & Play Montessori —Fremont, CA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Dental insurance
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Head of System Domain Architecture
ASML —San Jose, CA
- $237,000 - $355,500 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Engineering
- System design
- Paid holidays
- Health insurance
Director of Rehabilitation Senior Living
Reliant Rehabilitation —Walnut Creek, CA
- $58 - $64 an hour
- Management
- Customer service
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Hotel Director of Sales and Marketing
Delta by Marriott Santa Clara Silicon Valley —Santa Clara, CA
- $170,000 a year
- Full-time
- Management
- Sales
- Marketing
- Disability insurance
- Health insurance
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Director of Sales
Konica Minolta Business Solutions, U.S.A., Inc. —San Jose, CA
- $119,600 - $171,810 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Recruiting
Director of Marketing, Sales & Retention
COPA Soccer Training Center —Walnut Creek, CA
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Budgeting
- In-person
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Director
Concentra —Oakland, CA
- $110,000 - $145,000 a year
- Full-time
- Bachelor of Science
- Physical & Rehabilitation Medicine
- HIPAA
- Commuter assistance
- Health savings account
Director of Nursing
Elwyn —Walnut Creek, CA
- $115,000 - $140,000 a year
- Nursing
- Clean driving record
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Community Relations Director / Sales & Outreach
Sonnet Hill Senior Living —San Jose, CA
- $100,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Flexible spending account
- Employee assistance program
Quick Apply
8d
Director Product Delivery - Customer Experiences
Delta Dental —Oakland, CA
- $140,700 - $240,000 a year
- Full-time
- Background check
- 8 years
- Analysis skills
- Paid holidays
- Health insurance
Account Director - Data Center Power Solutions
Jereh North American Group —Santa Clara, CA
- Full-time
- Engineering
- Electrical experience
- Travel
Quick Apply
10d
Strategic Pursuits Director - West Agency
RailPros —California
- $150,000 - $175,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Senior level
- Commuter assistance
- Health savings account
Quick Apply
7d
Head of Marketing, Communications and Public Affairs for North America
DNV —Oakland, CA
- $145,000 - $175,000 a year
- Full-time
- Background check
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Health savings account
Regional Director of Learning Environments, Northwest
Lakeshore Learning Materials, LLC —San Jose, CA
- $100,000 - $115,000 a year
- Full-time
- Microsoft Word
- 6 years
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Development Director, School Engagement
American Heart Association —San Jose, CA
- $73,800 - $82,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Paid holidays

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Director of Rehabilitation - $5,000 SIGN ON BONUS!!!

Hayward Healthcare & Wellness Center
Hayward, CA

Quick Apply

Job Details

Full-time
$140,000 - $160,000 a year

Benefits

Paid holidays
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Physical Therapy
Phone communication
Team leadership
Patient transfer methods
CPR
Occupational Therapy
Physical Therapy License
Speech-Language Pathology License
General management
Occupational Therapy License
Senior leadership

Full Job Description

$5,000 SIGN ON BONUS!!!

*For full-time employment only--to be paid out in intervals over the course of 1 year.

Must be either a licensed PT, OT, or SLP to be considered. Experience as a DOR within an SNF is preferred .

DESCRIPTION

This position must be either a licensed Physical Therapist, licensed Speech Language Pathologist or a licensed Occupational Therapist.

GENERAL PURPOSE: The Director of Rehabilitation is responsible for internal departmental communication and operations, facilitating and coordinating patient care, and quality assurance.

ESSENTIAL JOB FUNCTIONS:

Develops and maintains systems which build and enhance the facility’s approach to interdisciplinary care – This includes but is not limited to:

Ensuring compliance with facility policies, procedures, clinical standards, and protocols
Ensuring compliance to documentation guidelines and regulatory requirements, including completion of monthly documentation audits
Implementing new patient programs in accordance with facility policies
Ensuring in-services are conducted as required
Communicating regularly with the Administrator and Regional Rehab Consultant, determining the need for consultant visits and assistance
Ensuring timely evaluation and treatment of patients in the most efficient and effective manner possible
Ensuring participation with the IDT to meet OBRA requirements
Ensuring quality of data entry and clinical documentation
Managing use of computerized systems to optimize data quality and maximize therapist efficiency
Managing Medicare Medical Review and Denials Management process in conjunction with the Administrator and facility team

Monitors financial performance of rehab department and effectively seeks methods to improve this performance while ensuring that facility standards are consistently observed – This includes but is not limited to:

Achieving and maintaining revenue, productivity and gross profit margin goals

Assisting the Administrator in development of the annual budget

Ensuring appropriate and effective utilization of staff

Managing key operations and financial levers to achieve budget projections, including development and implementation of action plans as necessary

Completing end-of-month billing timely and accurately

Ensuring that the billing process meets facility’s needs

Contributes effectively to the census development/marketing efforts of the facility – This includes, but is not limited to:

Effectively managing key relationships with hospital therapists, physicians, key hospital staff, managed care providers, rehab suppliers, and other key referral sources

Contributes to the professional development of self and Rehabilitation staff – This includes but is not limited to:

Maintaining current professional status and licensure

Adhering to professional standards of conduct and clinical code of ethics / practice

Completing and communicating the results of employee performance reviews

Providing new employee orientation and ongoing staff development programs

Developing and implementing in-service orientation schedules

Maintaining a current body of knowledge in areas of clinical expertise through seminars, professional journals, and peers

Meeting continuing education requirements of regulatory agencies

Aids in building and maintaining a positive facility culture as a professional member of the staff – This includes but is not limited to:

Consistently demonstrating positive core values while interacting with co-workers, patients and families, with all other persons involved with the resident’s care
Consistently demonstrating professional standards
Contributing to a positive work team by sharing information, using problem-solving methods and accepting new ideas, constructive criticism, or advice from others
Maintaining close communications within the facility with the Director of Nursing, nurse managers, and Admissions Coordinator to facilitate fulfillment of client expectations and to assist in development of the rehab program
Establishing and maintaining an effective rapport with the Administrator and Medical Director
Demonstrating superior customer service through courtesy, consistent follow-up and positive communication

Ensures compliance with facility and regulatory safety practices – This includes but is not limited to:

Identifying and correcting safety hazards or notifying the facility so that safety hazards will be immediately remedied

Maintaining work areas in a safe and orderly fashion

Maintaining equipment in safe working order by arranging for annual calibration and updating maintenance logs and cleaning records

Ensuring that staff is educated in and using proper body mechanics during treatments of patients and during support activities

Ensuring that all therapy staff use universal safety precautions and wear appropriate safety equipment, when appropriate

Reporting any and all work related injuries to the Administrator and following guidelines for treatment of a work related injury

Provides patient care as appropriate and necessary, following the position description for the applicable clinical discipline in which licensure or certification is held

QUALIFICATIONS:

1. Skills, Knowledge and Abilities:

Excellent written and verbal communication skills.
Demonstrated leadership and management skills.
Skills applicable to clinical discipline.
Ability to communicate effectively and positively with all facility staff.

2. Education and Experience:

Graduation from an accredited program for Occupational Therapy, or Physical Therapy.
Must possess and maintain a current license in the state of practice as required
Other education and experience may be considered upon Senior Management approval

3. Physical Requirements:

For Direct Patient Care:

If providing patient care, and appropriate based on therapy licensure, must be able to lift and transfer patients to and from all surfaces a minimum of 10 times per day

If providing patient care, and appropriate based on therapy licensure, must be able to lift approximately 50-70 pounds a minimum of 10 times per day

Must be able to perform CPR, if required

For Support Activities:

Must be physically able to travel at least 5% of the time

Must be able to communicate effectively over the phone.

BENEFITS

Benefits may vary by position, employment status, and location. Eligible employees may have access to a comprehensive benefits package that includes:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO) and Sick Leave
Holiday Pay
Continuing Education and Professional Development Opportunities
Career Growth and Advancement Opportunities
Flexible Scheduling Options (where applicable)

Job Type: Full-time

Pay: $140,000.00 - $160,000.00 per year

Benefits:

Health insurance
Relocation assistance

License/Certification:

PT, OT, or SLP license (Required)

Work Location: In person

Quick Apply

Refine Your Search

director of customer experience jobs in pleasanton, ca

Director of Rehabilitation - $5,000 SIGN ON BONUS!!!

Director of Sales / Estimator

Director of Rehabilitation - $5,000 SIGN ON BONUS

Fitness Studio Director

Infant Toddler Center Director

Child Care Center Director

Head of System Domain Architecture

Director of Rehabilitation Senior Living

Hotel Director of Sales and Marketing

Director of Sales

Director of Marketing, Sales & Retention

Physical Therapist Director

Director of Nursing

Community Relations Director / Sales & Outreach

Director Product Delivery - Customer Experiences

Account Director - Data Center Power Solutions

Strategic Pursuits Director - West Agency

Head of Marketing, Communications and Public Affairs for North America

Regional Director of Learning Environments, Northwest

Development Director, School Engagement

I want to receive the latest job alert for director of customer experience in pleasanton, ca

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