Top 2236 Patient experience manager Jobs in Pleasanton, Ca

Patient Services Rep III
University HealthCare Alliance —Pleasanton, CA
- $29.56 - $37.69 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
5d
Patient Access Representative - IJRR Garden Clinic 7881 - Per diem- 8 hr shifts
Washington Hospital —Fremont, CA
- $30.75 - $38.24 an hour
- 8 hour shift
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Occupational Therapist (OT) – Home Health | East Bay Territories (FT & Per Diem) - $10,000 Sign on Bonus (FT)
Health Link —Walnut Creek, CA
- $125,000 - $146,000 a year
- Part-time
- Mid-level
- Driver's License
- Home Health
- Health insurance
- Dental insurance
Quick Apply
Director of Rehabilitation
Hayward Healthcare & Wellness Center —Hayward, CA
- $140,000 - $160,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Physical & Rehabilitation Medicine
- Paid holidays
- Relocation assistance
Quick Apply
Physical Therapist
MediMax Therapy —Hayward, CA
- $100 - $200 an hour
- Per diem
- Management
- Physical & Rehabilitation Medicine
- Mid-level
Quick Apply
5d
Physical Therapist (PT) Home Health - Full Time
ABL Health Care LLC —Alameda, CA
- Full-time
- Bachelor of Science
- Physical & Rehabilitation Medicine
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Physician Assistant / Nurse Practitioner
CityHealth Urgent Care —San Leandro, CA
- $80 - $95 an hour
- Part-time
- Background check
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Chief Medical Officer
Altais Health Solutions —Oakland, CA
- $294,525 - $385,560 a year
- Full-time
- Background check
- Medicine
- 6 years
- Paid holidays
- Health insurance
Quick Apply
Regional Nurse Supervisor - Infusion
Soleo Health Inc —Hayward, CA
- $105,000 - $120,000 a year
- Weekends as needed
- Nursing
- Patient monitoring
- RN License
- Mileage reimbursement
- Paid parental leave
Quick Apply
Occupational Therapist Home Health - Fremont, CA
NEOGEN CARE —Fremont, CA
- $100 - $110 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist (OT) Home Health - Full Time
ABL Health Care, LLC —Oakland, CA
- $60 - $70 an hour
- Full-time
- Mid-level
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
Occupational Therapist Home Health - Santa Clara, CA
NEOGEN CARE —Santa Clara, CA
- $100 - $110 an hour
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist Home Health - Walnut Creek, CA
NEOGEN CARE —Walnut Creek, CA
- $100 - $110 an hour
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist Home Health - Richmond, CA
NEOGEN CARE —Hayward, CA
- $110 - $120 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist Home Health - San Jose, CA
NEOGEN CARE —San Jose, CA
- $100 - $110 an hour
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist Home Health - Antioch, CA
NEOGEN CARE —Antioch, CA
- $100 - $110 an hour
- CPR Certification
- Computer literacy
- BLS Certification
- COVID-19 protective measures
Quick Apply
Occupational Therapist (OT) Home Health - Full Time
ABL Health Care, LLC —Brentwood, CA
- $60 - $70 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Psychiatric Nurse Practitioner
The Hume Center —Antioch, CA
- $176,000 - $215,000 a year
- Full-time
- Microsoft Word
- Nursing
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply
Community Base Supervisor ( LMFT, LCSW, LPCC)
Mountain Valley Child and Family Services —Brentwood, CA
- $80,000 - $88,000 a year
- Full-time
- LMFT
- Current TB test
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Assistant Nurse Manager of Pediatric Intensive Care Unit PICU
Clinical Management Consultants —Los Altos, CA
- $177,200 - $221,040 a year
- Full-time
- Nursing
- Mid-level
- Critical & Intensive Care
- Health insurance
- Retirement plan

I want to receive the latest job alert for patient experience manager in pleasanton, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient experience manager jobs near pleasanton, ca

Occupational Therapist jobs in Hayward, CA

Physical Therapist jobs in Hayward, CA

Occupational Therapist jobs in San Jose, CA

Occupational Therapist jobs in Santa Clara, CA

Patient Access Representative jobs in Fremont, CA

Physician Assistant jobs in San Leandro, CA

Occupational Therapist jobs in Oakland, CA

Chief Medical Officer jobs in Oakland, CA

Physical Therapist jobs in Alameda, CA

Occupational Therapist jobs in Brentwood, CA

Occupational Therapist jobs in Walnut Creek, CA

Occupational Therapist jobs in Puerto Rico

Associate Marriage Family Therapist jobs in Los Angeles, CA

Occupational Therapist jobs in Hickory, NC

Occupational Therapist jobs in Lowell, MA

Apcc Therapist jobs in Orange County, CA

Occupational Therapy Assistant jobs in Houston, TX

Respiratory Therapist jobs in Albany, NY

Occupational Therapist jobs in Greensboro, NC

Physical Therapist jobs in Thousand Oaks, CA

Patient Services Rep III

University HealthCare Alliance -
Pleasanton, CA

Apply Now

Job Details

Full-time
$29.56 - $37.69 an hour
5 days ago

Qualifications

Computer operation
Phone communication
Balancing cash drawers
Basic math
Practice management software
High school diploma or GED
Clinical data entry
Typing
Office phone management
Customer data entry

Full Job Description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Medicine Partners job.

A Brief Overview
Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.

The PSR III performs PSR I and II duties, in addition, serves as project lead in developing training for staff and providing feedback to the supervisor/manager on trainee's progress. The position will be an expert in assigned areas, acting as a resource for staff.

Locations
Stanford Medicine Partners

What you will do

C-I-CARE
Executes world class practices of service and patient care in support of C-I-CARE standards.
Uses C-I-CARE templates and the following components for all communication with patients and staff:
CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
INTRODUCE yourself and your role
COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
ASK permission before entering a room, examining a patient or undertaking an activity
RESPOND to patient’s questions or requests promptly; anticipate patient needs
EXIT courteously with an explanation of what will come next
Job Scope
Performs independently all of Level I & II, in addition, but not limited to the following:
Creates master scheduling template for the department.
Works collaboratively with team to determine daily staffing assignments.
Responsible for flow management of assigned workgroup.
Performs specialized scheduling or referral coordination more than 50% of the time.
Performs scheduling for multiple specialties.
Assists with resolving patient grievances, applying CICARE service recovery.
Participates in the development and creation of standard work.
Acts as a resource for levels I, & II, and assists level IV.
Expert in assigned areas, taking on additional special assigned duties with no supervision.
Assists in developing and reviewing training content for specific clinics and workflows.
Evaluates trainee progress using provided assessment tools.
Provides feedback to the supervisor/manager on trainee’s progress.
Participates in development & maintenance of A3 for department improvement.
Knowledge
Same as Level I & II, in addition:
Requires knowledge and understanding of practices and procedures in an assigned area or clinic.
Strong organizational and leadership skills to allocate time between many different duties and responsibilities where quick response to physicians, patients, and patient family members is critical.
Level of Supervision
Functions independently seeking assistance as appropriate.
All other duties as assigned including department-specific functions and responsibilities:
Performs other duties as assigned and participates in organization projects as assigned.

Education Qualifications

High school graduate or equivalent required.

Experience Qualifications

Two (2) years of PSR or related experience required.
Graduate of a Medical Receptionist training program, healthcare experience, or related preferred.

Required Knowledge, Skills and Abilities

Same as Level I & II, and in addition:
Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication.
Ability to maintain composure during challenging interpersonal interactions.
Legible handwriting.
Basic math skills necessary to collect payments and balance cash drawer.
Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR.
Super-user for clinical computer systems.
Demonstrates ability to orient new clinic staff to the clinical computer systems.
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.

Physical Demands and Work Conditions

Physical Demands

Constant Sitting.
Occasional Walking.
Occasional Standing.
Frequent Bending.
Occasional Squatting.
Seldom Climbing.
Occasional Kneeling.
Seldom Crawling.
Frequent Hand Use.
Frequent Repetitive Motion Hand Use.
Occasional Grasping.
Occasional Fine Manipulation.
Frequent Pushing and Pulling.
Occasional Reaching (above shoulder level).
Frequent Twisting and Turning (Neck and Waist).
Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

Frequent lifting of 0 - 10 lbs.
Frequent lifting of 11 - 20 lbs.
Occasional lifting of 21 - 30 lbs.
Occasional lifting of 31 - 40 lbs.
Seldom lifting of 40+ lbs.

Carrying

Frequent lifting of 0 - 10 lbs.
Frequent lifting of 11 - 20 lbs.
Occasional lifting of 21 - 30 lbs.
Occasional lifting of 31 - 40 lbs.
Seldom lifting of 40+ lbs.

Working Environment

Occasional Driving cars, trucks, forklifts and other equipment.
Frequent Working around equipment and machinery.
Seldom Walking on uneven ground.
Seldom Exposure to excessive noise.
Seldom Exposure to extremes in temperature, humidity or wetness.
Seldom Exposure to dust, gas, fumes or chemicals.
Seldom Working at heights.
Seldom Operation of foot controls or repetitive foot movement.
Seldom Use of special visual or auditory protective equipment.
Seldom Use of respirator.
Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc..

Blood Borne Pathogens

Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks

Travel Requirements

20% travel:

These principles apply to ALL employees:
Commitment to Providing an Exceptional Patient & Family Experience

University HealthCare Alliance dba Stanford Medicine Partners sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $29.56 - $37.69 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Apply Now

Refine Your Search

patient experience manager jobs in pleasanton, ca

Patient Services Rep III

Patient Access Representative - IJRR Garden Clinic 7881 - Per diem- 8 hr shifts

Occupational Therapist (OT) – Home Health | East Bay Territories (FT & Per Diem) - $10,000 Sign on Bonus (FT)

Director of Rehabilitation

Physical Therapist

Physical Therapist (PT) Home Health - Full Time

Physician Assistant / Nurse Practitioner

Chief Medical Officer

Regional Nurse Supervisor - Infusion

Occupational Therapist Home Health - Fremont, CA

Occupational Therapist (OT) Home Health - Full Time

Occupational Therapist Home Health - Santa Clara, CA

Occupational Therapist Home Health - Walnut Creek, CA

Occupational Therapist Home Health - Richmond, CA

Occupational Therapist Home Health - San Jose, CA

Occupational Therapist Home Health - Antioch, CA

Occupational Therapist (OT) Home Health - Full Time

Psychiatric Nurse Practitioner

Community Base Supervisor ( LMFT, LCSW, LPCC)

Assistant Nurse Manager of Pediatric Intensive Care Unit PICU

I want to receive the latest job alert for patient experience manager in pleasanton, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected