Top 265 technical support representative Jobs in pleasanton, ca

Call Center Representative
Jazz Home Services —Pleasanton, CA
- $18 - $22 an hour
- Weekends as needed
- Customer service
- English
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Technical Sales Account Manager, Electronic Components
Caltron Components Corp. —Santa Clara, CA
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Paid holidays
- 401(k) matching
Quick Apply
9d
Sales Engineer
Allied Telesis —San Jose, CA
- $140,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Sales Enginner
Neware Technology LLC —Fremont, CA
- $25 - $29 an hour
- Full-time
- Customer service
- English
- CDL
- Disability insurance
- Paid time off
Quick Apply
6d
Business Development Representative (B2B Sales)
Grepow, Inc. —Livermore, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
Key Accounts Regional Sales Manager (for Connectors BU) - On Site
Yamaichi Electronics Usa Inc —San Jose, CA
- $105,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sales Director - US Market
VIA Technologies, Inc. —Fremont, CA
- Full-time
- Background check
- English
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Tech I
Klinger Moving Company —San Leandro, CA
- Overtime
- English
- Office
- Forklift
Quick Apply
General Surgical Table - LATAM Regional Business Manager
Mizuho America, Inc. —Union City, CA
- From $100,000 a year
- Full-time
- Background check
- Spanish
- Surgery
- Health savings account
- Relocation assistance
Quick Apply
3d
Outside Sales Rep
Hi-Peak Staffing —Livermore, CA
- $75,000 - $150,000 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
Region Online Sales Manager (San Ramon)
D.R. Horton —San Ramon, CA
- $95,000 - $120,000 a year
- 8 hour shift
- Customer service
- 5 years
- Mid-level
- Employee stock purchase plan
- Disability insurance
SALES MANAGER
ISE LABS INC AND SUBSIDIARY —Fremont, CA
- $125,000 - $145,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Quick Apply
Roussos Construction, Inc - Sales Representative
Roussos Construction Inc —Fremont, CA
- $70,000 - $75,000 a year
- Full-time
- Construction site
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Fire Sprinkler Sales Rep
Everon, LLC —Fremont, CA
- $40,000 - $85,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Disability insurance
- Health insurance
Quick Apply
HVAC Service Sales Rep
Johnson Controls —Livermore, CA
- $66,800 - $100,000 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Roussos Construction, Inc - Sales Representative
Roussos Construction Inc —Sunnyvale, CA
- $70,000 - $75,000 a year
- Full-time
- Construction site
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Sales Representative
STS Career丨STS Innovation, Inc. —California
- $90,000 - $120,000 a year
- Full-time
- Remote
- English
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Roussos Construction, Inc - Sales Representative
Roussos Construction Inc —Santa Clara, CA
- $70,000 - $75,000 a year
- Full-time
- Construction site
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Roussos Construction, Inc - Sales Representative
Roussos Construction Inc —Concord, CA
- $70,000 - $75,000 a year
- Full-time
- Construction site
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d

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Call Center Representative

Jazz Home Services
Pleasanton, CA

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer service
Call center experience
English
Plumbing
HVAC
Phone etiquette

Full Job Description

Jazz Home Services is a top-notch Northern California contractor focused on providing significant value to our residential customers. We’ve been in business for 30+ years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused. We're looking for someone who loves helping people and wants to be part of improving lives every day.

The Customer Service Representative is responsible for providing exceptional customer service to clients by addressing inquiries, resolving issues, and offering support related to HVAC products and services. This role requires strong communication skills, a good understanding of HVAC systems, and the ability to manage multiple tasks efficiently.

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Key Responsibilities:

Respond to customer inquiries via phone or email in a timely and professional manner.
Provide accurate information about HVAC products, services, warranties, and company policies.
Assist customers with placing orders, scheduling appointments, and processing returns or exchanges.
Handle and resolve customer complaints and issues efficiently and effectively.
Escalate complex issues to the appropriate department or manager when necessary.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
Offer basic technical support and troubleshooting assistance for HVAC products.
Guide customers through installation and maintenance procedures for HVAC systems.
Coordinate with technical support teams for advanced troubleshooting and service calls.
Ensure the accurate processing of customer orders and their timely fulfillment.
Monitor order status and communicate updates to customers.
Manage and update customer accounts and records in the CRM system.
Provide customers with information about promotions, discounts, and new products.

Qualifications:

Minimum of 1-2 years of experience in customer service, preferably in the HVAC industry.
Familiarity with HVAC systems and terminology is highly desirable.
Excellent verbal and written communication skills.
Strong problem-solving and conflict resolution abilities.
Proficient in using customer service software, CRM systems.
Ability to multitask and manage time effectively.
Positive attitude and a strong commitment to customer satisfaction.
Ability to work in a fast-paced environment.
Willingness to learn and adapt to new technologies and procedures.

Physical Demands:

Stand/Sit: Must be able to remain in the stationary position for 50% of the
May be required to bend, climb (stairs or ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run.
May be required to drive and sit for long periods of time.
May be required to maneuver up to 25 lb. by lifting, carrying, or pushing

Pay Transparency:

The starting rate for this opportunity ranges from $18 to $22 plus bonuses, based on experience. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands.

Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rating based on location and experience.

Jazz Home Services is an equal opportunity employer. We provide equal employment opportunities to everyone, regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of Call Center experience do you have?
Are you willing to work weekends and closing shifts that end at 7:00PM?
Are you open to working 4 days a week for 10 hours a day?

Ability to Commute:

Pleasanton, CA 94588 (Preferred)

Ability to Relocate:

Pleasanton, CA 94588: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in pleasanton, ca

Call Center Representative

Technical Sales Account Manager, Electronic Components

Sales Engineer

Sales Enginner

Business Development Representative (B2B Sales)

Key Accounts Regional Sales Manager (for Connectors BU) - On Site

Sales Director - US Market

Tech II

Tech I

General Surgical Table - LATAM Regional Business Manager

Outside Sales Rep

Region Online Sales Manager (San Ramon)

SALES MANAGER

Roussos Construction, Inc - Sales Representative

Fire Sprinkler Sales Rep

HVAC Service Sales Rep

Roussos Construction, Inc - Sales Representative

Sales Representative

Roussos Construction, Inc - Sales Representative

Roussos Construction, Inc - Sales Representative

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