Top 474 Operations lead Jobs in Pleasanton Ca

Operations & Customer Experience Lead
Dodihome —Milpitas, CA
- $62,000 - $120,000 a year
- Full-time
- Google Workspace
- CAD
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Strategic Operations Lead, Office of the CEO
Nscale —Fremont, CA
- $180,000 - $280,000 a year
- 5 years
- Office
- Senior level
Quick Apply
Lead, Project (Operations)
Ross Stores —Dublin, CA
- $81,000 - $121,800 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
Outlet Operations Leader
RH —Pleasanton, CA
- $23 - $31 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
Quick Apply
Customer Service & E-Commerce Associate Team Leader
Whole Foods Market —San Ramon, CA
- $21.55 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
10d
Product Operations Lead | San Francisco Premium Outlets (CONTRACT)
Lululemon —Livermore, CA
- $24.00 - $29.61 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Lead, Travel Operations
Ross Stores —Dublin, CA
- $70,310 - $101,400 a year
- Hybrid work
- Inventory management
- 5 years
- Research
Lead Fixture Purchasing Agent
Ross Stores —Dublin, CA
- $81,000 - $121,800 a year
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
AE - Store Team Leader - California
American Eagle Outfitters —Pleasanton, CA
- Full-time
- Merchandising
- Mid-level
- Conflict management
- Opportunities for advancement
Shift Lead - Pleasanton
Peet's Coffee Inc. —Pleasanton, CA
- $22.50 - $23.00 an hour
- Part-time
- 18 years or older
- US work authorization
- POS
- Health insurance
- Dental insurance
Quick Apply
Warehouse Lead
BradyPLUS —Livermore, CA
- $22 - $24 an hour
- Overtime
- Background check
- Ability to walk for extended periods
- Basic math
- Disability insurance
- Health insurance
Quick Apply
7d
AE - Store Team Leader - California (Store Manager)
American Eagle Outfitters —Pleasanton, CA
- Full-time
- Merchandising
- Mid-level
- Conflict management
- Employee stock purchase plan
- Paid holidays
AE - Sales Leader (Full-Time)
American Eagle Outfitters —Pleasanton, CA
- Full-time
- Merchandising
- Mid-level
- Retail management
- Employee stock purchase plan
- Paid holidays
3d
Team Lead - 32579
Rack Room Shoes —Livermore, CA
- Part-time
- Background check
- Merchandising
- Mid-level
Lead Associate
Prime Now LLC - E78 —Dublin, CA
- $25 an hour
- Overtime
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Employee assistance program
- 401(k) matching
Shift Lead - Dublin
Peet's Coffee Inc. —Dublin, CA
- $22.50 - $23.00 an hour
- Part-time
- 18 years or older
- US work authorization
- POS
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Leader (Operations) - Broadway Plaza
SKIMS —Walnut Creek, CA
- $38 an hour
- Overtime
- Mid-level
- Training & development
- Guest services
- Paid parental leave
- Health insurance
Quick Apply
6d
Facility Lead
Cubework —Hayward, CA
- $23 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
Quick Apply
7d
Lead Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $28 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Category Leader, Principal
PG&E Corporation —Oakland, CA
- $128,000 - $190,000 a year
- Hybrid work
- Master's degree
- 8 years
- Analysis skills

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Operations & Customer Experience Lead

Dodihome -
Milpitas, CA

Quick Apply

Job Details

Full-time
$62,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Google Workspace
Teamwork
Interpersonal skills
Interior design
Sales management systems proficiency
Digital project management boards
Construction experience
In-home experience
CRM system proficiency
Productivity software
Client interaction via phone calls

Full Job Description

ABOUT DODI

Dodi makes custom kitchen cabinetry and bathroom vanities — designed by the customer, built at our Milpitas facility, delivered in weeks. We work with homeowners, interior designers, and contractors who want real craftsmanship without the 12-week wait and vague pricing of traditional cabinet shops.

We're a small, fast team — everyone owns their outcomes. And we're growing.

THE ROLE

Our sales team closes the deal. You make sure everything after that goes right.

You'll own the operational and customer experience layer — from signed order through final delivery — and build the systems that let us scale without sacrificing the high-touch experience our clients expect. You're the connective tissue between clients, production, and vendors. When something goes sideways, you catch it before the client does.

This is a high-trust, high-ownership role. You'll be on-site at our Milpitas facility five days a week — that's intentional. Our production team, sales team, and vendors all operate in the physical world, and so does this job.

WHAT YOU'LL DO

Post-Sale Client Experience

Own the client journey from signed order through delivery and post-install follow-up — confirmations, production updates, timeline communication, delivery scheduling
Keep every client informed and never surprised — responsive, accurate, and genuinely helpful
Handle escalations with ownership and calm; turn a great experience into a referral

Operations & Coordination

Keep our proprietary system current — every active order, timeline milestone, and client touchpoint tracked and visible to the whole team
Coordinate with production to set realistic lead times and flag issues before they reach the client
Manage vendor and materials orders: placing POs, tracking inbound timelines, resolving shortages before they hit the floor

Production Team Collaboration

Work hand-in-hand with our Milpitas production team
Translate customer spec and timeline expectations into something the build team can execute against
Be the bridge that keeps orders from falling through the cracks

Systems & Process

Support the sales team with quoting logistics, follow-up sequencing, and pipeline data — so they stay focused on closing
Write and maintain SOPs for the processes you own
Identify process gaps and propose solutions — bring recommendations, not just problems
Support showroom walk-throughs and client consultations as needed

WHAT WE'RE LOOKING FOR

Must-Have

4–7 years in operations, project coordination, customer success, or field service — preferably in a product, home services, or manufacturing environment
Hands-on CRM experience (HubSpot, Salesforce, or similar) — used daily, not just "familiar with"
Comfortable with project management tools (Asana, Monday, Notion, Clickup) and Google Workspace
Strong client-facing communicator: emails that don't need editing, calls that build trust
Bay Area based; in-office five days a week at our Milpitas facility

Strong Advantage

Background in home improvement, kitchen & bath, interior design, construction, or custom manufacturing
Experience managing vendor relationships and materials procurement
Mandarin speaker
Bachelor's degree or equivalent hands-on experience
CAD/CAM hands on experience highly desirable

Not the Right Role If…

You need a narrow, defined job function and prefer not to stray from it
You need daily direction to know what to prioritize
You're most motivated by owning a sales number

COMPENSATION

$62,000–$75,000 base salary, commensurate with experience
Variable component tied to business performance — delivery outcomes, customer satisfaction, team contribution
We invest in people who grow with us

Dodi is an equal opportunity employer. We're building a team that reflects the Bay Area communities we serve.

Pay: $62,000.00 - $120,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

operations lead jobs in pleasanton ca

Operations & Customer Experience Lead

Strategic Operations Lead, Office of the CEO

Lead, Project (Operations)

Outlet Operations Leader

Customer Service & E-Commerce Associate Team Leader

Product Operations Lead | San Francisco Premium Outlets (CONTRACT)

Lead, Travel Operations

Lead Fixture Purchasing Agent

AE - Store Team Leader - California

Shift Lead - Pleasanton

Warehouse Lead

AE - Store Team Leader - California (Store Manager)

AE - Sales Leader (Full-Time)

Team Lead - 32579

Lead Associate

Shift Lead - Dublin

Assistant Store Leader (Operations) - Broadway Plaza

Facility Lead

Lead Residential Counselor - Family Shelter Services

Category Leader, Principal

I want to receive the latest job alert for operations lead in pleasanton ca

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