Top 122 Servicenow Jobs in Pleasanton Ca

Staff Machine Learning Engineer, GAI Search Relevance - Moveworks
ServiceNow —Mountain View, CA
- $176,100 - $308,200 a year
- Online Application
- Mid-level
- Residential
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Executive Experience Consultant
ServiceNow —Santa Clara, CA
- $113,700 - $199,000 a year
- Online Application
- Remote
- Sales
- Residential
- 8 years
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Senior Director, Portfolio Naming
ServiceNow —Santa Clara, CA
- $228,900 - $412,000 a year
- Online Application
- Remote
- 11+ years
- Residential
- Continuous improvement
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Senior Customer Success Manager - Moveworks
ServiceNow —Santa Clara, CA
- $102,000 - $177,000 a year
- Online Application
- Hybrid work
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Staff Security Contracts Manager
ServiceNow —Santa Clara, CA
- $146,200 - $255,900 a year
- Online Application
- Remote
- 6 years
- Residential
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
6d
Partner Marketing Associate
ServiceNow —Santa Clara, CA
- $81,600 - $118,300 a year
- Online Application
- Hybrid work
- Residential
- Fair chance
- 1 year
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Principal Technical Program Manager
ServiceNow —Santa Clara, CA
- $221,200 - $387,100 a year
- Online Application
- Surgery
- 11+ years
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Manager, Digital Content Strategy
ServiceNow —Santa Clara, CA
- $148,400 - $259,700 a year
- Online Application
- Research
- Residential
- Analysis skills
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Assoc Applications Dev Engineer
ServiceNow —Santa Clara, CA
- $108,800 - $140,000 a year
- Online Application
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Success Manager, Mid Market - Moveworks
ServiceNow —Santa Clara, CA
- $99,500 - $164,200 a year
- Online Application
- Mid-level
- Residential
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
AI Product Strategy & Operation Senior Manager
ServiceNow —Santa Clara, CA
- $165,500 - $289,600 a year
- Online Application
- Remote
- Writing skills
- Residential
- 8 years
- Employee stock purchase plan
- Health insurance
Quick Apply
6d
Digital Customer Success Program Manager
ServiceNow —Mountain View, CA
- $116,400 - $192,100 a year
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Staff Research Engineer/Scientist
ServiceNow —Santa Clara, CA
- $231,500 - $405,100 a year
- Online Application
- Residential
- Analysis skills
- Doctor of Philosophy
- Employee stock purchase plan
- Health insurance
Quick Apply
6d
Director, Insights and Measurement
ServiceNow —Santa Clara, CA
- $221,200 - $387,100 a year
- Online Application
- Computer Science
- 11+ years
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Principal Product Designer, SalesCRM
ServiceNow —Santa Clara, CA
- $221,200 - $387,100 a year
- Online Application
- Residential
- Product management
- Scripting
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Staff Application Security Engineer (ServiceNow Instance Security)
ServiceNow —Santa Clara, CA
- $176,100 - $308,200 a year
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Pricing Manager
ServiceNow —Santa Clara, CA
- $126,800 - $221,900 a year
- Online Application
- Remote
- Mid-level
- Residential
- 3 years
- Employee stock purchase plan
- Health insurance
Quick Apply
12d
Staff Inbound Product Manager, AI Specialists and Voice AI
ServiceNow —Santa Clara, CA
- $166,500 - $291,400 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Monetization Strategy Manager
ServiceNow —Santa Clara, CA
- $126,800 - $221,900 a year
- Online Application
- Remote
- Mid-level
- Residential
- 3 years
- Employee stock purchase plan
- Health insurance
Quick Apply
10d
Director, Product Design, Customer & Partner Experience
ServiceNow —Santa Clara, CA
- $221,200 - $387,100 a year
- Online Application
- 5 years
- Residential
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Quick Apply
3d

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Staff Machine Learning Engineer, GAI Search Relevance - Moveworks

ServiceNow -
Mountain View, CA

Quick Apply

Job Details

Full-time
$176,100 - $308,200 a year
5 days ago

Benefits

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching

Qualifications

AI models
Search engines
Go
Tooling
Mid-level
Collaboration with product development teams
Machine intelligence
Application design
Machine learning (ML) fundamentals
Log analysis

Full Job Description

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What You Will Do

We are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding. Our core Search product value is achieved through the capability of accurately retrieving, matching and ranking text snippets extracted from heterogeneous knowledge sources, as direct answers to users’ requests. You will play a critical role in boosting answer quality by meeting the challenges such as lexical gap, semantic text understanding, and data sparsity.

We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you'll be partnering with product, user experience, customer success and other engineering teams to identify, define and build elegant solutions.

Craft new ranking features and optimizing existing ones to enhance relevance metrics
Develop algorithm framework to support diversified ranking features
Design platform and tooling to enable parallel ranking experiments
Develop metrics to evaluate ranking performance

Qualifications

What You Bring To The Table

First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
Background in text processing, information retrieval, natural language understanding, or machine learning

Nice to Have

Experience in Golang

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Quick Apply

Refine Your Search

servicenow jobs in pleasanton ca

Staff Machine Learning Engineer, GAI Search Relevance - Moveworks

Executive Experience Consultant

Senior Director, Portfolio Naming

Senior Customer Success Manager - Moveworks

Staff Security Contracts Manager

Partner Marketing Associate

Principal Technical Program Manager

Senior Manager, Digital Content Strategy

Assoc Applications Dev Engineer

Customer Success Manager, Mid Market - Moveworks

AI Product Strategy & Operation Senior Manager

Digital Customer Success Program Manager

Senior Staff Research Engineer/Scientist

Director, Insights and Measurement

Principal Product Designer, SalesCRM

Staff Application Security Engineer (ServiceNow Instance Security)

Pricing Manager

Staff Inbound Product Manager, AI Specialists and Voice AI

Monetization Strategy Manager

Director, Product Design, Customer & Partner Experience

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