Top 1402 Knowledge manager Jobs in Plymouth Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Shipping & Receiving Manager
Eastern Fisheries, Inc. —New Bedford, MA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Ability to walk for extended periods
Quick Apply
Senior Project Manager
R.A.D. Sports —Rockland, MA
- $125,000 - $160,000 a year
- Full-time
- Construction site
- Business development
- Mentoring
- Mileage reimbursement
- Paid holidays
Quick Apply
2d
Assistant Property Manager
Beacon Communities LLC —Duxbury, MA
- $26.57 - $33.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
16h
General Manager
Pavestone —Middleborough, MA
- $150,000 - $170,000 a year
- Urgently hiring
- 5 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
14d
Database Manager
BRIDGEWATER-RAYNHAM REGIONAL SCHOOL DISTRICT —Bridgewater, MA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Data entry
Quick Apply
5d
Practice Manager
PLYMOUTH DERMATOLOGY ASSOCIATES P —Plymouth, MA
- $75,000 - $100,000 a year
- Full-time
- Clinic experience
- Mid-level
- Outpatient experience
- Paid holidays
- Dental insurance
Quick Apply
Administrative Assistant II - Town Manager and Select Board
Town of Duxbury —Duxbury, MA
- $25.48 - $34.39 an hour
- Full-time
- Word processing
- Mid-level
- Office
Program Manager
Brembo —Plymouth, MA
- Full-time
- Management
- Mid-level
Community Manager - Modera South Shore
Mill Creek Residential —Marshfield, MA
- $90,000 - $100,000 a year
- Inventory management
- Mid-level
- Residential
- AD&D insurance
- Disability insurance
5d
Project Manager, Operational Excellence
South Shore Health —Weymouth, MA
- $67,000 - $95,800 a year
- Full-time
- Mid-level
- Office
- Master's degree
Assistant Manager, Security and EMS
Linden Ponds by Erickson Senior Living —Hingham, MA
- $65,000 - $80,000 a year
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
12d
Case Manager
Volunteers of America of Massachusetts —Plymouth, MA
- $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- 403(b) matching
- Paid holidays
Quick Apply
1d
Service Manager
Infiniti of Plymouth —Plymouth, MA
- $125,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- 3 years
- Paid training
- Disability insurance
Quick Apply
8d
Team Manager - Claims - Bridgewater Office
Arbella Insurance Group —Bridgewater, MA
- $90,000 - $130,000 a year
- Full-time
- Writing skills
- Office
- Mentoring
GRANTS AND PROCUREMENT MANAGER
Town of Bridgewater, MA —Bridgewater, MA
- $70,824.00 - $95,193.80 a year
- Full-time
- 5 years
- Research
- Mid-level
Quick Apply
Community Manager (Studio Manager) - Musicologie Norwell
Musicologie Norwell —Norwell, MA
- $54,000 - $57,000 a year
- Weekends as needed
- Hospitality
- Google Workspace
- Mid-level
- Paid training
- Health insurance
Manager, Materials Planning
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $105,800 - $132,200 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
8d
Senior Project Manager, Operations Excellence
South Shore Health —Weymouth, MA
- $103,000 - $153,700 a year
- Full-time
- 5 years
- Office
- Master's degree
Multifamily Leasing Manager
The Revival Companies —Hingham, MA
- Up to $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Recruiting
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for knowledge manager in plymouth ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

knowledge manager jobs near plymouth ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

knowledge manager jobs in plymouth ma

Customer Service Manager

Shipping & Receiving Manager

Senior Project Manager

Assistant Property Manager

General Manager

Database Manager

Practice Manager

Administrative Assistant II - Town Manager and Select Board

Program Manager

Community Manager - Modera South Shore

Project Manager, Operational Excellence

Assistant Manager, Security and EMS

Case Manager

Service Manager

Team Manager - Claims - Bridgewater Office

GRANTS AND PROCUREMENT MANAGER

Community Manager (Studio Manager) - Musicologie Norwell

Manager, Materials Planning

Senior Project Manager, Operations Excellence

Multifamily Leasing Manager

I want to receive the latest job alert for knowledge manager in plymouth ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected