Top 249 Caller Jobs in Pomona, Ca

Dispatcher
City Net —Anaheim, CA
- $21.89 - $23.89 an hour
- Email
- Microsoft Office
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Specialist
Unicare Community Health Center —Ontario, CA
- $25 - $32 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2d
REHAB OFFICE REPRESENTATIVE
Pomona Valley Hospital Medical Center —Pomona, CA
- $23.03 - $32.41 an hour
- 8 hour shift
- Word processing
- BLS Certification
- Office
- 403(b) matching
- Health insurance
Part-Time Customer Care Operations (CNO)
Xpress Global Systems, LLC —Chino, CA
- Part-time
- Computer literacy
- Mid-level
- Office
7d
Member Services Representative
SUPREME FITNESS GROUP —Pomona, CA
- $18.47 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Cold Caller / Appointment Setter – Healthcare Software
Aeliusmd inc —Covina, CA
- From $19 an hour
- Full-time
- Hybrid work
- English
- Office
- In-person
Quick Apply
2d
Call Center Representative
University of California, Riverside —Riverside, CA
- $25.38 - $35.97 an hour
- Overtime
- Mid-level
- US work authorization
- Medical terminology
Planet Fitness - Overnight Member Services Representative - Part Time - Gateway
Saber Gateway Ontario, LLC —Ontario, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Planet Fitness - Member Services Representative - Part Time - Gateway
Saber Gateway Ontario, LLC —Ontario, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Care Operations
Xpress Global Systems, LLC —Chino, CA
- Full-time
- Computer literacy
- Mid-level
- Office
Client Advocate (On-Call) - Pomona Adult DMH
Health Right 360 —Pomona, CA
- $22.05 - $23.62 an hour
- On call
- Background check
- CPR Certification
- Residential
Quick Apply
Member Services Representative
Planet Fitness —Ontario, CA
- $17 - $19 an hour
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Customer Service Representative
Dormakaba Group —Chino, CA
- $20.00 - $24.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
WELLNESS AIDE
MarSell Wellness Center —Ontario, CA
- $21 - $25 an hour
- Spanish
- Computer literacy
- Basic math
Quick Apply
Planet Fitness - Member Services Representative - Part Time - Rancho Cucamonga
Saber Fitness Rancho Cucamonga, LLC —Rancho Cucamonga, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
9d
Cashier/Receptionist
Puente Hills Chrysler Dodge —City of Industry, CA
- Computer literacy
- Basic math
- English
Quick Apply
Crew Member
Planet Fitness - CA —West Covina, CA
- $18.60 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Representative
Prime Healthcare Management Inc —Ontario, CA
- $21.00 - $24.62 an hour
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Planet Fitness - Overnight Member Services Representative - Part Time - Rancho Cucamonga
Saber Fitness Rancho Cucamonga, LLC —Rancho Cucamonga, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Planet Fitness - Member Services Representative - Part Time - Ontario
Saber Fitness Ontario, LLC —Ontario, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply

I want to receive the latest job alert for caller in pomona, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

caller jobs near pomona, ca

Customer Service Representative jobs in Ontario, CA

Crew Member jobs in West Covina, CA

Customer Care Specialist jobs in Chino, CA

Customer Service Representative jobs in Chino, CA

Dispatcher jobs in Anaheim, CA

Call Center Representative jobs in Riverside, CA

Customer Service Representative jobs in Tampa, FL

Sales Representative jobs in Nashville, TN

Fintech Customer Support jobs in Remote

Customer Service Representative jobs in Mississippi

Customer Service Representative jobs in Raleigh, NC

Customer Service Representative jobs in Ashburn, VA

Airline Customer Service jobs in Chicago, IL

Client Advocate jobs in Chicago, IL

Advocate Remote jobs in Chicago, IL

Client Advocate jobs in Fresno, CA

Victim Advocate jobs in Denver, CO

Client Advocate jobs in Texas

Advocate Care Call Center jobs in Chicago, IL

Financial Client Service Associate jobs in New York, NY

Dispatcher

City Net -
Anaheim, CA

Quick Apply

Job Details

Full-time
$21.89 - $23.89 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Microsoft Office
Working with survivors of violence
Experience working with individuals experiencing homelessness
Dispatching for rescue operations
Working with individuals with mental health conditions
Psychiatric disorder emergency response
Experience working with individuals with substance use disorders
Referral coordination
Victims of domestic violence support experience
Office phone management
Mobile devices

Full Job Description

Position Overview
The Dispatcher provides de-escalation, motivational interviewing, care coordination, and dispatching services for the Multi-Disciplinary Response Teams (MDRT). This high -volume role involves responding to calls from individuals seeking services, 911 diversions, and community reporting apps. Dispatchers assess clients' needs, determine service eligibility, provide crisis de-escalation, make referrals, and coordinate with internal staff, including Case Managers, clinicians, and safety personnel. This position works closely with Case Managers and Dispatch Leadership.

Key Responsibilities
Crisis De-escalation

Utilize active listening and motivational interviewing techniques to assess the immediate needs and concerns of callers in distress.
Provide calming interventions to individuals experiencing emotional, behavioral, or situational crises.
De-escalate tense situations to ensure safety and encourage cooperation during interactions.

Eligibility screening and care coordination

Evaluate callers' eligibility for City Net’s programs and external resources by gathering key information about their circumstances, such as housing status, mental health, substance use, and other critical factors.
Coordinate with internal staff and partnering agencies.

Providing Referrals and Managing Contacts

Offer accurate and timely referrals to community resources.
Maintain an up-to-date database of local services and agencies to provide callers with tailored recommendations.
Foster positive relationships with community partners to streamline referral processes and improve service outcomes.
Serve as the primary point of contact for incoming calls, ensuring all interactions are logged and appropriately managed. `

Data management

Accurately document all calls, assessments, referrals, and dispatch activities in the agency's data systems.
Maintain detailed case notes and ensure confidentiality of sensitive client information.
Generate reports on call volume, response times, and service outcomes to support program evaluation and improvement.
Monitor and update client records to reflect changes in status or service needs promptly.

Compliance and Goal-Meeting

Consistently meet all assigned productivity and outcome goals
In all activities, comply with all contracts, funder requirements, and City Net procedures and policies
Meet or exceed all goals and requirements established for this position

Required Qualifications

Minimum 1 year of telephone emergency dispatch, information and referral, crisis/warmline, etc.
Experience interacting with people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic- and intimate-partner violence, and/or human trafficking
Excellent telephone, email, and text etiquette
Strong interpersonal, planning, and organization skills
Strong computer and smartphone skills (including but not limited to MS Office, Google Suite)
Excellent professional boundaries

Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
Immediate Pay Earned Wage Access
Credit Union Preferred Partnership

Visit https://citynet.org/careers for further details.

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

NOTE: The City Net Outreach Line is intended for individuals experiencing homelessness. Please DO NOT contact the outreach line with questions regarding hiring or job applications. Intentionally doing so may disqualify you from the position. Instead, please reach out to [email protected]

#IND-1

Quick Apply

Refine Your Search

caller jobs in pomona, ca

Dispatcher

Accounts Payable Specialist

REHAB OFFICE REPRESENTATIVE

Part-Time Customer Care Operations (CNO)

Member Services Representative

Cold Caller / Appointment Setter – Healthcare Software

Call Center Representative

Planet Fitness - Overnight Member Services Representative - Part Time - Gateway

Planet Fitness - Member Services Representative - Part Time - Gateway

Customer Care Operations

Client Advocate (On-Call) - Pomona Adult DMH

Member Services Representative

Customer Service Representative

WELLNESS AIDE

Planet Fitness - Member Services Representative - Part Time - Rancho Cucamonga

Cashier/Receptionist

Crew Member

Customer Service Representative

Planet Fitness - Overnight Member Services Representative - Part Time - Rancho Cucamonga

Planet Fitness - Member Services Representative - Part Time - Ontario

I want to receive the latest job alert for caller in pomona, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected