Top 594 Onsite supervisor Jobs in Pomona, Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Full-time
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
MSSP Supervisor
Human Services Association —Monrovia, CA
- $38 - $42 an hour
- Full-time
- Background check
- Nursing
- Management
- Mileage reimbursement
- Health insurance
Quick Apply
Inventory Control Analyst II
A.O. Smith —Ontario, CA
- Microsoft Word
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Onsite Supervisor (Bilingual Spanish)
Pro Staff Hire Soultions —Chino, CA
- $23 - $25 an hour
- Full-time
- Spanish
- Customer service
- English
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
4d
Production Planning Supervisor
Howmet Aerospace —Brea, CA
- $110,000 - $135,000 a year
- Full-time
- 7 years
- ERP systems
- Supervising experience
Quick Apply
Warehouse Associate
Grainger —Mira Loma, CA
- $22.00 - $23.20 an hour
- 8 hour shift
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
13d
Admissions Counselor
University of La Verne —La Verne, CA
- $70,304 a year
- Weekends as needed
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- 403(b)
12d
Scheduling Supervisor
WelbeHealth —Pasadena, CA
- $70,304.00 - $89,535.30 a year
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
5d
Outreach and Community Engagement Coordinator
University of La Verne —La Verne, CA
- $25.41 - $33.66 an hour
- Full-time
- Background check
- School experience
- Mid-level
- Health insurance
- 403(b)
Community Manager
Asset Living —Fontana, CA
- $90,000 - $95,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Facilities Supervisor | Overnight Shift
Lululemon —Ontario, CA
- $87,700 - $115,100 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
12d
Superintendent
Ford Motor Company —Ontario, CA
- $96,720 - $162,120 a year
- Overtime
- Word processing
- Windows
- 3 years
- Paid parental leave
- Paid holidays
Onsite Supervisor
Staffmark —Fontana, CA
- $70,304 a year
- Microsoft Excel
- Management
- Mid-level
- Paid time off
- Opportunities for advancement
12d
Assistant Community Manager
Asset Living —Fontana, CA
- $30 - $34 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Retail Assistant Store Manager - Fabletics (Ontario Mills - Ontario, CA)
Fabletics —Ontario, CA
- $25.10 - $30.10 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid time off
- 401(k) matching
Customer Care Operations
Xpress Global Systems, LLC —Chino, CA
- Full-time
- Computer literacy
- Mid-level
- Office
Maintenance Supervisor
QVC —Ontario, CA
- $80,000 - $90,000 a year
- Full-time
- Military
- Mid-level
- 3 years
- Health insurance
- 401(k)
Part-Time Customer Care Operations (CNO)
Xpress Global Systems, LLC —Chino, CA
- Part-time
- Computer literacy
- Mid-level
- Office
9d
Admissions Supervisor
LOS ANGELES COUNTY FAIR ASSN FAIRGROUNDS —Pomona, CA
- $22.50 an hour
- Overtime
- Clean driving record
- Management
- Computer literacy
Senior Manager - Facilities
Lululemon —Ontario, CA
- $144,100 - $189,100 a year
- Overtime
- 5 years
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance

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Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

onsite supervisor jobs in pomona, ca

Customer Service Operations Supervisor

MSSP Supervisor

Inventory Control Analyst II

Onsite Supervisor (Bilingual Spanish)

Production Planning Supervisor

Warehouse Associate

Admissions Counselor

Scheduling Supervisor

Outreach and Community Engagement Coordinator

Community Manager

Facilities Supervisor | Overnight Shift

Superintendent

Onsite Supervisor

Assistant Community Manager

Retail Assistant Store Manager - Fabletics (Ontario Mills - Ontario, CA)

Customer Care Operations

Maintenance Supervisor

Part-Time Customer Care Operations (CNO)

Admissions Supervisor

Senior Manager - Facilities

I want to receive the latest job alert for onsite supervisor in pomona, ca

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