ECM Program Manager
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $81,201 - $120,981 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
Quick Apply
Program Manager - CHS-SUD
Health Right 360 —El Monte, CA
- $85,000 - $95,000 a year
- Full-time
- Background check
- CPR Certification
- Residential
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- Paid holidays
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1d
Director of Behavioral Health Services (BHS)
County of Orange —Santa Ana, CA
- Full-time
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- Master's degree
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Health Services Manager, Senior
County of Orange —Orange County, CA
- $140,670.40 - $194,833.60 a year
- Full-time
- Background check
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Residental Program Administrator
Elwyn —Temple City, CA
- $84,000 - $105,000 a year
- Monday to Friday
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Program Manager | Enhanced Care Management
Akido —Pomona, CA
- $70,000 - $85,000 a year
- LMFT
- Spanish
- Master of Social Work
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Program Director – Respite & Social Services
INL Corona —Corona, CA
- $125,000 - $155,000 a year
- Full-time
- Master of Social Work
- 7 years
- Bachelor's degree
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12d
Assistant Program Director
Evexia Health Services —Corona, CA
- $70,000 - $75,000 a year
- Full-time
- Spanish
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Senior Program Director
Phoenix House Orange County, Inc. —Irvine, CA
- $140,000 a year
- LMFT
- Current TB test
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
6d
Vice President of Mental Health
Florence Crittenton Services of Orange County Inc —Fullerton, CA
- $126,000 - $180,000 a year
- Full-time
- Spanish
- 7 years
- Doctoral degree
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HCA Service Chief II
County of Orange —Santa Ana, CA
- $108,409.60 - $134,700.80 a year
- Urgently hiring
- Microsoft Word
- Microsoft Excel
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REASONS EATING DISORDER PROGRAM DIRECTOR
BHC Alhambra Hospital —Rosemead, CA
- $120,000 - $170,000 a year
- Full-time
- LMFT
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- RN License
- Health insurance
Program Manager
Western Youth Services —Orange County, CA
- From $108,709 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- 403(b) matching
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8d
Behavior Program Manager - Applied Behavior Analysis (MA Required)
Intercare Therapy —Ontario, CA
- $23 - $30 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Master's degree
- Mileage reimbursement
- Dental insurance
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OC FSP HFW Program Supervisor
SOUTH COAST COMMUNITY SERVICES —Placentia, CA
- $80,000 - $86,000 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
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4d
Senior Social Worker
US Veterans Health Administration —Rancho Cucamonga, CA
- $114,695 - $149,106 a year
- Online Application
- Background check
- Master of Social Work
- Pass drug screening
- COVID-19 protective measures
5d
Program Manager
Clear Behavioral Health —Anaheim Hills, CA
- $25 - $30 an hour
- Full-time
- CPR Certification
- Addiction Medicine
- BLS Certification
- Paid holidays
- Disability insurance
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Board Certified Behavior Analyst (B.C.B.A)
Downey Unified School District —Downey, CA
- $9,035 - $10,989 a month
- Full-time
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5d
Program Director – Mental Health Outpatient Clinic
Western Youth Services —Anaheim, CA
- From $119,800 a year
- Full-time
- LMFT
- Spanish
- Management
- 403(b) matching
- AD&D insurance
Quick Apply
13d
Senior Business Development Manager – Adult Nutrition & Community Feeding Programs
Revolution Foods, Inc. —Commerce, CA
- $140,000 - $180,000 a year
- Remote
- Marketing
- Bachelor's degree
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5d

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ECM Program Manager

GRACELIGHT COMMUNITY HEALTH -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$81,201 - $120,981 a year

Qualifications

Project reporting
Staff supervision
Social service program staff supervision
Metrics Reporting
Clinical performance metrics
Task prioritization
Leading team collaboration initiatives
Healthcare performance metrics analysis

Full Job Description

The ECM Program Manager is responsible for the leadership, operations, performance, and growth of Gracelight Community Health's Enhanced Care Management (ECM) program. This role oversees ECM services delivered in health centers and community settings, ensuring high-quality care coordination, regulatory compliance, timely documentation, and achievement of quality, productivity, financial, and patient outcome goals. The ECM Program Manager provides leadership to program staff and works collaboratively with clinical, operational, managed care, and community partners to strengthen care coordination, expand access to services, and continuously improve program performance.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Directs day-to-day ECM program operations, including service delivery across health center, community, and mobile settings; establishes and maintains program workflows, policies, and procedures.
Supervises, coaches, and evaluates ECM staff; manages caseloads, productivity, and performance to meet program standards.
Ensures ECM services are delivered and documented in a timely, accurate, and compliant manner consistent with CalAIM, managed care contract, and organizational requirements.
Monitors program performance across enrollment, engagement, clinical quality, productivity, and financial metrics; identifies gaps and implements corrective action plans.
Collaborates with billing and finance to ensure accurate encounter documentation, claims submission, and reimbursement; resolves documentation and billing issues that affect program integrity.
Promotes interdisciplinary coordination among ECM staff, primary care, behavioral health, patient access, and quality teams to support continuity and integration of care.
Serves as the primary operational liaison with managed care plan partners; leads Gracelight's participation in plan audits, reporting, contract reviews, and performance improvement activities.
Develops and sustains referral relationships with community-based organizations, housing providers, shelters, hospitals, and social service agencies to support patient access and care continuity.
Identifies opportunities to improve, expand, or innovate program services; supports development and implementation of new initiatives as the program grows.
Prepares program reports, dashboards, and briefings for organizational leadership.
Supports regulatory reviews, contract compliance activities, and organizational audits as needed.
Maintains confidentiality of patient and organizational information in accordance with HIPAA and organizational policy.
Performs other duties as assigned.

QUALIFICATIONS, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in public health, Social Work, Healthcare Administration, Nursing, Business Administration, or related field preferred; equivalent combination of education and experience considered.
Minimum of 3–5 years of progressively responsible experience in care management, case management, population health, managed care, healthcare operations, or a related field.
Minimum of 2 years of supervisory or program management experience, including leading interdisciplinary teams and managing staff performance.
Bilingual English/Spanish highly preferred.
Experience in an FQHC, Medi-Cal managed care, or community-based healthcare setting preferred.
Experience with CalAIM Enhanced Care Management (ECM), Community Supports, or similar complex care management programs strongly preferred.
Knowledge of CalAIM requirements, Medi-Cal managed care, care coordination, healthcare operations, documentation standards, regulatory compliance, and reimbursement principles.
Experience using electronic health records (OCHIN Epic preferred) and proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
Experience analyzing program performance data and preparing reports and dashboards.
Proven ability to build collaborative relationships with managed care plans, community-based organizations, housing providers, and other stakeholders.
Strong leadership, organizational, analytical, project management, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
Experience working with underserved populations and community-based service delivery models preferred.

Quick Apply

Refine Your Search

behavioral health program manager jobs in pomona ca

ECM Program Manager

Program Manager - CHS-SUD

Director of Behavioral Health Services (BHS)

Health Services Manager, Senior

Residental Program Administrator

Program Manager | Enhanced Care Management

Program Director – Respite & Social Services

Assistant Program Director

Senior Program Director

Vice President of Mental Health

HCA Service Chief II

REASONS EATING DISORDER PROGRAM DIRECTOR

Program Manager

Behavior Program Manager - Applied Behavior Analysis (MA Required)

OC FSP HFW Program Supervisor

Senior Social Worker

Program Manager

Board Certified Behavior Analyst (B.C.B.A)

Program Director – Mental Health Outpatient Clinic

Senior Business Development Manager – Adult Nutrition & Community Feeding Programs

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