Top 5275 Mgr, database admin Jobs in Pompano Beach, Fl

Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Physical Therapist Clinic Manager – New Clinic Launch - Hollywood, FL
CORA Physical Therapy —Hollywood, FL
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Disability insurance
Quick Apply
Custom Home Project Manager
Landmark Custom Homes —Fort Lauderdale, FL
- $120,000 - $160,000 a year
- Full-time
- Construction site
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Marine Lamination Manager
Midnight Express Powerboats —Miami, FL
- From $95,000 a year
- Full-time
- Microsoft Office
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Histology Manager
Medipath, LLC —Miramar, FL
- From $120,000 a year
- Full-time
- Spanish
- Word processing
- English
- Health savings account
- Relocation assistance
Quick Apply
Sales Operations Supervisor - Wholesale Division ( Footwear) - Mid-Level
BBC International LLC —Plantation, FL
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
Merchandise Manager, Fashion Hair Accessories
Epoca International —Boca Raton, FL
- $75,000 - $85,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Writing skills
- Merchandising
- Health savings account
- Relocation assistance
Quick Apply
16h
Business Development Manager
Legacy Services & Grounds Maintenance —Delray Beach, FL
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Insurance Commercial Account Manager/Condo Specialist//Hybrid Broward
Insurance Careers, Inc. —Plantation, FL
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Training & Technical Assistance Lead
South Florida Wellness Network, Inc. —Fort Lauderdale, FL
- $65,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Managed Lanes and Ramp Signals Program Manager
Metric Engineering —Fort Lauderdale, FL
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Health savings account
- Health insurance
Selling Branch Manager
Confidental Company —Fort Lauderdale, FL
- $55,000 - $80,000 a year
- Overtime
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
Senior Project Manager - Commercial Interior Design
ID & Design International —Pompano Beach, FL
- Full-time
- Hospitality
- Construction site
- 8 years
- Health insurance
- Dental insurance
Quick Apply
11d
Project Manager
SE FL Constrcution Company —Deerfield Beach, FL
- $76,990.59 - $100,719.86 a year
- Full-time
- Construction site
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director of Fleet Development & Aircraft Owner Account Manager
TLC Aviation —Fort Lauderdale, FL
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Business development
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Bookkeeper / Account Manager
The Leeder Law Firm, PA —Plantation, FL
- $50,000 - $70,000 a year
- Overtime
- 5 years
- Mid-level
- Finance
- Health insurance
- Dental insurance
Quick Apply
13d
Pre-Owned Sales Manager
Confidential —South Florida, FL
- From $200,000 a year
- Full-time
- Background check
- Management
- Sales
- Paid holidays
- Disability insurance
Quick Apply
Office Manager (Portuguese Speaking Required)
ESSENCE MEDICAL CLINIC —Pompano Beach, FL
- $60,000 - $70,000 a year
- Full-time
- English
- Mid-level
- Clinic
- Paid time off
Quick Apply
8h
Now Hiring: Medicare Sales Manager!!!
Solara Insurance Group —Tamarac, FL
- $60,000.00 - $99,693.11 a year
- Full-time
- Mid-level
- Office
- Recruiting
- Work from home
Quick Apply
1d
Nurse Manager and Practitioner
Saint Andrew's School —Boca Raton, FL
- From $125,000 a year
- Weekends as needed
- Nursing
- Ability to walk for extended periods
- 5 years
- Free parking
- Paid training
Quick Apply

I want to receive the latest job alert for mgr, database admin in pompano beach, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mgr, database admin jobs near pompano beach, fl

Remote Contact Center Supervisor

Hotwire Communications, LTD -
Fort Lauderdale, FL

Quick Apply

Job Details

Qualifications

Staff supervision
Managing teams in a customer support role
Telecommunication
Call center management
Team motivation (leadership skill)

Full Job Description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.

RESPONSIBILITIES:

Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
Monitor team members email and department communication to ensure proper feedback is provided as necessary.
Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
Partner with management to identify areas of opportunity to improve the customer experience
Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
Act as management escalation point for escalated calls
Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
Keep abreast of new company products, services and procedures to ensure thorough team communication.
Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
Work with management on Customer Contact Center initiatives.
Appropriately escalate customer dissatisfaction with call center leadership team.
Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

Demonstrated ability and experience in providing leadership and motivation
Working knowledge of Call Centers concepts, practices and procedures
Knowledge of cable and telecommunications products and services
At least 2 years’ experience in call center and customer service center role
At least one year of AMDOCS experience strongly preferred
Superior customer service delivery skills
Focused, driven to achieve
Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

mgr, database admin jobs in pompano beach, fl

Remote Contact Center Supervisor

Physical Therapist Clinic Manager – New Clinic Launch - Hollywood, FL

Custom Home Project Manager

Marine Lamination Manager

Histology Manager

Sales Operations Supervisor - Wholesale Division ( Footwear) - Mid-Level

Merchandise Manager, Fashion Hair Accessories

Business Development Manager

Insurance Commercial Account Manager/Condo Specialist//Hybrid Broward

Training & Technical Assistance Lead

Managed Lanes and Ramp Signals Program Manager

Selling Branch Manager

Senior Project Manager - Commercial Interior Design

Project Manager

Director of Fleet Development & Aircraft Owner Account Manager

Bookkeeper / Account Manager

Pre-Owned Sales Manager

Office Manager (Portuguese Speaking Required)

Now Hiring: Medicare Sales Manager!!!

Nurse Manager and Practitioner

I want to receive the latest job alert for mgr, database admin in pompano beach, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected