Top 48 Technical support specialist Jobs in Pontiac, Mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)
EZ-AD TV —Troy, MI
- Remote
- Mid-level
- Databases
- Product management
- Flexible schedule
14d
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
Technical, Project & Event Support Specialist
Stellantis —Auburn Hills, MI
- Evenings as needed
- Computer Science
- Mid-level
- Office
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Software Support Specialist
Tyler Technologies —Troy, MI
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- 3 years
Quick Apply
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
IT Specialist
AirBoss of America Corp. —Auburn Hills, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Specialist
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Computer Science
- Inventory management
- Research
IT Support Specialist
Revize Software Systems —Troy, MI
- $35,000 a year
- Weekends as needed
- Computer Science
- Office
- Java
- Health insurance
- 401(k)
Quick Apply
2d
Help Desk Specialist
The Medical Team —Livonia, MI
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
4d
Robot Technical Phone Support Specialist
FANUC America —Rochester Hills, MI
- Oracle
- 5 years
- Continuous improvement
- Wellness program
- Disability insurance
IT Support Specialist
Firebolt Group Inc —Wixom, MI
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
3d
IT Support Specialist (Help Desk)
Weldaloy Specialty Forgings —Warren, MI
- $20 - $22 an hour
- Weekends as needed
- Microsoft Outlook
- ERP systems
- Mid-level
- Work from home
Quick Apply
IT Fulfillment Specialist
TridentCare —Southfield, MI
- Mid-level
- Windows
- Associate's degree
Software Support Specialist
Village Green —Southfield, MI
- $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
6h
Field Support Specialist II, North Central US Region
Acuity Inc —Detroit, MI
- $20 - $43 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Waterford, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Support & Implementation Specialist
Savance —Commerce, MI
- $50,000 - $70,000 a year
- Email
- Mid-level
- Windows
- SQL
- Paid holidays
- Dental insurance
IT Specialist
Member Driven Technologies —Farmington, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
IT Support Specialist
NuTelsys —Livonia, MI
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Mid-level
- Profit sharing
- Health insurance

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technical support specialist jobs near pontiac, mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)

EZ-AD TV -
Troy, MI

Apply Now

Job Details

14 days ago

Benefits

Flexible schedule

Qualifications

Non-technical user support
Feature validation testing
Customer communication
Data preprocessing
Client onboarding
Email customer support
Control panels
Technical support via phone
Bug Tracking (Quality assurance practices)
Webinars
Software coding
Spreadsheets
AI tools proficiency
Bug Reporting (Quality assurance practices)
Mid-level
E-commerce
Databases
Collaboration with product development teams
Help files
Cloud service support
Computer hardware
Product management
Parse
Epicor ERP
Hardware support
Data accuracy checks
Online help documentation
Technical support via email
POS systems
Developing technical user guides

Full Job Description

2,500+ stores onboarded. Industry-changing software. The team that rewrites the rules.

EZ-Commerce is exploding across the hardware retail world, powering real local businesses with the kind of e-commerce only giants used to have. We’re crushing old, clunky systems. We move fast, solve messy problems, and only hire people who get a buzz from making things actually work. If you’re the go-to tech brain in every room and you love helping people win, keep reading.

This is the ground floor. The big wave. If you want a typical help desk gig, this isn’t it. If you want to be the difference between “stuck” and “winning” for business owners all over America, you’re exactly who we want.

WHY THIS JOB IS DIFFERENT

Momentum you can feel: EZ-Commerce is “Shopify for the corner hardware store” but wired straight into their POS, so their entire inventory goes online automatically. No more broken spreadsheets, no more missing data, no more “your ticket is #3945.”
Real users, real impact: Our platform is LIVE in thousands of stores. You’re not supporting vaporware or “beta forever.” Every win you deliver is a store owner’s real dollars and sanity saved.
Not a script reader job: You’ll get real problems, real autonomy, and a seat at the table when we decide what gets built next.
Work with A-players only: No coasting, no clock watchers. If you hate being the smartest person in the room, you’ll love our team.

WHAT YOU’LL ACTUALLY DO

Jump into phone calls, webinars, and email threads with store owners and managers. Guide them through connecting their POS, uploading and cleaning their product data, and getting their e-commerce site live.
Diagnose and solve problems across databases, control panels, and basic cloud setups. If Excel and CSVs are a second language to you, you’re in the right place.
Parse, clean, and wrangle messy inventory data. Spot what’s broken, fix it, and explain what you did in plain English.
Bridge the gap between customers and our dev team. Report bugs, test new features, and help decide what gets prioritized next.
Write (and improve) our help docs, suggest better tools, and help us keep the “support” in tech support.
Test, break, and validate new features before they go live. Your feedback shapes what 2,500+ stores see next.
Stay dependable. Show up, follow through, and be the calm in the storm for people who depend on us.

WHAT WE’RE LOOKING FOR

Hands-on tech chops: You’ve supported software before, know your way around databases, control panels, and computer setups (hardware and software). You can parse and clean large datasets with Excel or similar tools.
Clear communicator: You can walk a non-technical person through a gnarly problem and make them feel like it’s easy. Your follow-ups are legendary.
Problem-solving brain: You get a rush from troubleshooting and figuring things out, especially when the answer isn’t obvious.
Team player, not a lone wolf: You thrive in a fast, collaborative environment. You want your work to matter to the product, not just the ticket queue.
Reliable, shows up, follows through: You do what you say you’ll do, on time, every time.
Bonus points: Experience with hardware retail, POS systems (Epicor, RockSolid, Paladin, etc.), or basic coding/AI tools. But raw talent and drive matter more than any specific credential.
1+ year in a technical support, IT, or data-heavy role (or you can show us you’ve got the skills another way. We care about what you can do, not just your resume).

WHAT YOU GET

Competitive salary (let’s talk range. Depends on experience, but we pay to keep great people).
Remote-first. Work from anywhere in North America. Flexible hours, as long as you’re dependable and cover your commitments.
Direct input into product decisions. You’ll help shape what we build, not just support it.
Real career path. Grow into onboarding, QA, product, or management as we scale.
Great team, zero corporate BS. We value outcomes, not timecards. You’ll be surrounded by people who move fast, support each other, and love what they do.

If you’re used to being the person who gets called when nobody else can fix it and you want to do that on a platform that’s changing an entire industry, apply now. We only hire A-players. Is that you?

Apply Now

Refine Your Search

technical support specialist jobs in pontiac, mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)

IT Specialist

Technical, Project & Event Support Specialist

IT Specialist/Desktop Support

Software Support Specialist

Site IT Support Specialist

IT Specialist

IT Support Specialist

IT Support Specialist

Help Desk Specialist

Robot Technical Phone Support Specialist

IT Support Specialist

IT Support Specialist (Help Desk)

IT Fulfillment Specialist

Software Support Specialist

Field Support Specialist II, North Central US Region

Seasonal, Operations Technical Specialist (Part Time)

Support & Implementation Specialist

IT Specialist

IT Support Specialist

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