Top 7 Help desk technician Jobs in Portales, Nm

IT Technician
Roosevelt County —Portales, NM
- $42,934 - $59,185 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Health savings account
- Health insurance
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4d
Automotive Service Advisor / Parts Counterman
Pena Bender Auto Group —Clovis, NM
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Paid time off
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PC Technician, Mid
Booz Allen Hamilton —Cannon AFB, NM
- $52,900 - $108,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
10d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Clovis, NM
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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IT Technician

Roosevelt County -
Portales, NM

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Job Details

Permanent | Full-time
$42,934 - $59,185 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Confidential information handling
Operating systems
English
High school diploma or GED
Driver's License
Computer hardware
Organizational skills
IT
Desktop administration
Telecommunications network cable installation

Full Job Description

Overview

Join our dynamic team as an IT Technician and become a vital part of maintaining and enhancing our County's technology infrastructure. In this role, you will provide essential technical support to ensure smooth operations across hardware, software, and network systems. Your proactive approach and problem-solving skills will help us deliver exceptional service to our users, supporting their productivity and ensuring system reliability. This paid position offers an exciting opportunity to develop your IT expertise in a fast-paced environment dedicated to innovation and excellence.

Responsibilities

Demonstrate strong customer service skills by interacting professionally and effectively with internal departments, staff, and e ternal partners. Work collaboratively with others to resolve issues and support organizational goals.
Provide first-level support for desktops, laptops, printers, and peripherals.
Assist with software installations and updates on user devices.
Help document technical issues and resolutions.
Perform routine maintenance and basic network troubleshooting.
Support end users with password resets and basic account tasks.
Maintain cleanliness and organization of IT storage and work areas.
Provide assistance to senior technicians as needed.
Deliver and set up equipment for users as directed.
Track help desk tickets and update records under supervision.
Responsible for operating audio-visual equipment at the County Commission Meetings and other meetings as required.
Responsible for configuration and support of county issued smart phones and knowledge of Android/Apple operating systems.
Help coordinate and maintain all County policies relating to the Information Technology systems including but not limited to County Cybersecurity Policy.
Assists in providing information and training to County employees on operations of IT equipment as needed.
Must be able to maintain an acceptable attendance record, be punctual and meet established deadlines.
Employee must travel to various offsite County locations to perform IT duties.
Responsible for aiding in protection of network from unauthorized access, modification, and destruction.
Installation of software on workstations and servers; anti-malware/anti-virus solutions, network monitoring and maintenance; system and software analysis.
Perform other duties as assigned.
Qualifications
Basic understanding of IT systems, hardware, and software appropriate to the role. High school diploma or GED required, with at least 2 years’ experience in an IT support or help desk role.
Valid NM driver's license with an acceptable driving record or ability to obtain within 60 days of hire. No prior DWI convictions within the last 48 months.
Ability to communicate orally and in writing in English.
Other Requirements
Post-offer drug test
Valid driver's license
Employment history verification
Criminal background check
Employee is expected to actively pursue ongoing training opportunities to stay current with emerging technologies, industry best practices, and organizational requirements. This role requires adaptability to evolving systems, tools, and processes to meet the growing and changing needs of the organization.
Strong organizational skills and attention to detail.
Ability to work independently or as part of a team.
Must be able to maintain confidentiality and handle sensitive information responsibly.

Physical Demands

Ability to sit, stand, and walk frequently. Ability to crouch, climb, kneel, and bend as needed to perform essential job duties. Ability to lift light to heavy items with or without assistance. Must be able to frequently move or reposition up to 50 pounds. Requires vision and hearing necessary for the performance of job duties. Must be able to access cramped locations to run cables, install, and service equipment. Work is primarily performed indoors with occasional outdoor work.

Pay: $42,934.00 - $59,185.00 per year

Benefits:

Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

IT: 1 year (Preferred)

Work Location: In person

Quick Apply

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help desk technician jobs in portales, nm

IT Technician

Automotive Service Advisor / Parts Counterman

PC Technician, Mid

Now Hiring IT and Telecom Field Technicians

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