Top 23 Management analysts Jobs in Portland, Or

Workforce Management Analyst I
Moda Health —Portland, OR
- $23.34 - $26.26 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid holidays
- Health insurance
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Financial Analyst II (Risk Management)
Legacy Health —Portland, OR
- $38.55 - $55.48 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
2d
Management Analyst 2 - Environmental Services
City of Gresham —Gresham, OR
- $83,662 - $108,763 a year
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Office
Global Business Process Management Analyst
Fisher Investments —Camas, WA
- $75,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
2d
Senior Asset Liability Management Analyst (HYBRID)
First Technology Federal Credit Union —Hillsboro, OR
- $104,000 - $120,000 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid holidays
- Health insurance
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Global Custody Management Custodian Analyst
Fisher Investments —Camas, WA
- $80,200 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Paid holidays
- Health insurance
2d
Management Analyst 2 - Environmental Services
City of Gresham, OR —Gresham, OR
- $83,662 - $108,763 a year
- Online Application
- In person
- 5 years
- Writing skills
- ERP systems
- Paid holidays
- Disability insurance
Global Custody Management Project Analyst
Fisher Investments —Camas, WA
- $80,200 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Health insurance
2d
Treasury Management Sales Analyst
Columbia Banking System —Lake Oswego, OR
- $22.70 - $37.84 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
BI Analyst - Special Assets Management
First Technology Federal Credit Union —Hillsboro, OR
- $74,000 - $89,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Quick Apply
10d
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Gresham, OR
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Cost Management Analyst II
AtkinsRéalis —Portland, OR
- $80,000 - $85,000 a year
- Full-time
- Construction site
- 5 years
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Epic Certified Health Information Management (HIM) Senior Analyst 5944593
Accenture —Beaverton, OR
- $48 - $55 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Third-Party Risk Management Analyst
First Technology Federal Credit Union —Hillsboro, OR
- $93,000 - $111,500 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
8d
Enterprise GIS & Data Services Product Manager (Principal Info Systems Analyst - Vertical GIS)
City of Portland, OR —Portland, OR
- $54.94 - $77.30 an hour
- Full-time
- Background check
- Azure
- Military encouraged
- Paid parental leave
- Disability insurance
12d

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Payroll Tax Analyst
Barrett Business Services —Vancouver, WA
Prepare, reconcile, and file federal, state, and local payroll tax returns (941, 940, state withholding, SUTA, disability, PFML, etc.).
$95,000 - $100,000 a year
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Lead Business Systems Analyst
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As a Lead BSA Analyst, you will work with the business to understand their needs, document technical requirements and build/manage the product backlog.
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management analysts jobs near portland, or

Workforce Management Analyst I

Moda Health -
Portland, OR

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Job Details

Full-time
$23.34 - $26.26 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Confidential information handling
Basic math
Word embeddings
High school diploma or GED
Documentation tools
Desktop applications

Full Job Description

Let’s do great things, together!

About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary
Supports Contact Center staff to achieve operational and service delivery goals as they relate to the WFM System. Responsible for daily workforce planning, scheduling, and performance/trend reporting. This is a FT WFH position.

Pay Range
$23.34 - $26.26 hourly (depending on experience)

This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page, linked below, to be considered for this position.

https://j.brt.mv/jb.do?reqGK=27779000&refresh=true

Benefits:

Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays

Required Skills, Experience & Education:

High school diploma or equivalent.

One year of experience in contact center and WFM support background preferred.

Ability to communicate effectively, both written and verbally, required.

Proficiency in MS Word and Excel required.

Excellent math skills required.

Basic understanding of Call Center Management Systems (WFM and ACD) preferred.

Ability to solve problems quickly.

Ability to maintain confidentiality required.

Must always project a professional business image.

Strong analytical, organizational, and detail orientation skills required.

Ability to multi-task and work well under pressure.

Regular and punctual attendance required.

Must be willing to work overtime occasionally if necessary.

Must be self-motivated.

Must work effectively with minimal supervision.

Experience conducting data analysis and ad-hoc reporting preferred.

Must show ability to learn new applications, tools, and processes.

Primary Functions:

Retrieve and record CS absences and schedule changes and notify stakeholders as appropriate.

Create schedule assignments for Customer Service Agents.

Adjust schedules daily due to unplanned absences and anticipated service demand.

Monitor real-time schedule adherence and notify leadership of anomalies as appropriate.

Ensure WFM Schedule simulations are completed multiple times each day.

Grant WFM permissions as appropriate for new hires.

Train new hires on schedule process and Agent Web Station usage.

Act as primary support for Contact Center WFM System.

Resolve WFM related inquiries and escalations from internal customers.

Proactively recommend scheduling of discretionary activities such as training, meetings, etc.

Proactively recommend overtime or changes to schedules to ensure appropriate staffing.

Create and update documentation and resource materials as needed.

Disseminate reports and information to stakeholders as appropriate.

Perform other duties as assigned.

Working Conditions:

Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.
Internally with all customer service and occasionally with IT department. Externally with outsource vendor partner and occasionally with NICE support personnel.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our [email protected] email.

Quick Apply

Refine Your Search

management analysts jobs in portland, or

Workforce Management Analyst I

Financial Analyst II (Risk Management)

Management Analyst 2 - Environmental Services

Global Business Process Management Analyst

Senior Asset Liability Management Analyst (HYBRID)

Global Custody Management Custodian Analyst

Management Analyst 2 - Environmental Services

Global Custody Management Project Analyst

Treasury Management Sales Analyst

BI Analyst - Special Assets Management

Senior Technical L2 Analyst – Spend Management

Cost Management Analyst II

Epic Certified Health Information Management (HIM) Senior Analyst 5944593

Senior Third-Party Risk Management Analyst

Enterprise GIS & Data Services Product Manager (Principal Info Systems Analyst - Vertical GIS)

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