Top 39 Inbound call center Jobs in Portland, Me

Customer Service Representative (On-Site)
Mainely Tubs —Scarborough, ME
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Media Consultant/Inside Sales
Maine Trust for Local News —South Portland, ME
- $48,857.96 - $58,839.69 a year
- Full-time
- Google Workspace
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —South Portland, ME
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Remote Inside Sales Representative
Liberty Mutual —Portland, ME
- $45,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
3d
Dispatcher
Agri-Cycle Energy LLC —South Portland, ME
- Full-time
- Mid-level
- OTR
- Time management
Quick Apply
Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date
The Hartford —Portland, ME
- $46,800 - $70,200 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Communication skills
Senior Pharm PA/Appeals Technician - Remote in Maine or Vermont
Optum —Portland, ME
- $18 - $32 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Pharmacist PA/Appeals - Remote in Vermont or Maine
Optum —Portland, ME
- $44 - $79 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Health savings account
- AD&D insurance
Inside Sales Insurance Specialist
AMBA —South Portland, ME
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Senior Pharmacy Technician - Certified - Specialty
MaineHealth —Westbrook, ME
- $21.97 - $29.28 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Parental leave

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Call Specialist - Contact Center (211)
The Opportunity Alliance —South Portland, ME
Must not be on the state or federal suspension and disbarment list. Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3…
$19 an hour
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Portland, ME
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$17 an hour
Quick Apply

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Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
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10d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.

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inbound call center jobs near portland, me

Customer Service Representative (On-Site)

Mainely Tubs -
Scarborough, ME

Quick Apply

Job Details

Full-time
$22 - $24 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
De-escalation techniques
High school diploma or GED
Consumer dispute resolution
Technical Proficiency

Full Job Description

Description:

Deliver Exceptional Customer Experiences with Mainely Tubs

Why Join Mainely Tubs:

Employee Ownership: 100% employee-owned; team members receive annual company stock grants beginning in year two.
Supportive Team Environment: Experienced professionals who collaborate, support one another, and celebrate success.
Comprehensive Benefits: dental/medical/vision insurance, company-paid disability/basic life coverage, 401(k) with 6% company match, generous PTO program, annual $300 wellness reward, quarterly bonus potential
Meaningful Work: Help customers enjoy relaxation, wellness, and backyard living.

Position Summary:

The Customer Service Representative manages inbound customer inquiries, troubleshoots service needs, and coordinates scheduling for water care and service appointments. This role partners closely with field technicians and internal teams to ensure timely, accurate, and customer-focused service delivery.

Key Responsibilities:

Customer Support & Communication: Respond to incoming customer calls and emails regarding service needs for hot tubs, swim spas, and saunas; provide friendly, professional, and solutions-focused support; accurately document customer requests and service details.

Customer Education: Educate customers on water care services, maintenance best practices, and service contract options; promote preventative care solutions that enhance performance and satisfaction.

Service Recovery & Issue Resolution: Address concerns and complaints with empathy and professionalism; de-escalate situations and drive resolution; coordinate with service leadership when escalation or follow-up is required.

Team Collaboration: Serve as a communication link between customers and field technicians; support scheduling adjustments and updates; contribute to continuous improvement of service processes and customer experience.

Requirements:

Our ideal candidate will possess the following:

3–5 years of customer service, call center, scheduling, or service coordination experience; proven ability to manage high-volume interactions with professionalism
High school diploma or equivalent required
Strong problem-solving and troubleshooting ability
Excellent verbal and written communication skills
Service recovery and conflict resolution capability
Highly organized with strong attention to detail
Technical proficiency and ability to learn new software programs
Team-oriented with a collaborative mindset

Schedule:

Full-time, 40 hours per week
Monday–Friday, 8:00 AM–4:30 PM (30-minute lunch)
Rotating Saturday shift

Quick Apply

Refine Your Search

inbound call center jobs in portland, me

Customer Service Representative (On-Site)

Media Consultant/Inside Sales

Licensed Insurance Sales Representative (Remote / Home-Based)

Remote Inside Sales Representative

Dispatcher

Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date

Senior Pharm PA/Appeals Technician - Remote in Maine or Vermont

Pharmacist PA/Appeals - Remote in Vermont or Maine

Inside Sales Insurance Specialist

Senior Pharmacy Technician - Certified - Specialty

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