Top 3090 Customer experience manager Jobs in Portland, Or

Collections Manager
Confidential —Portland, OR
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- 18 years or older
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Customer Support Manager - Americas
Tomra —Portland, OR
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Amazon Account Manager
TargetPath, LLC —Wilsonville, OR
- Full-time
- Hybrid work
- Marketing
- Inventory management
- 5 years
- Health savings account
- Paid holidays
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Surety Account Manager
Anchor Insurance & Surety, Inc. —Lake Oswego, OR
- $49,000 - $99,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager
Madison Park Financial —Portland, OR
- $23 - $25 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Windows /Siding Installation Project Manager
High Performance Homes —Vancouver, WA
- $25 - $30 an hour
- Full-time
- Clean driving record
- Windows
- Residential
- Health insurance
- Dental insurance
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Environmental Project Manager
Environmental Works LLC —Fairview, OR
- $58,267.61 - $100,000.00 a year
- Full-time
- Google Workspace
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Project Manager
Flow Roofing —Portland, OR
- From $25 an hour
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- 401(k)
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9d
Supply Chain Manager
Milgard Manufacturing LLC —Tualatin, OR
- $108,000 - $135,000 a year
- Full-time
- Oracle
- Mid-level
- Bachelor's degree
- Store discount
- Paid holidays
Quick Apply
13d
Landscape Project Manager
GRO —Vancouver, WA
- From $82,000 a year
- Full-time
- CRM software
- Background check
- Office
- Profit sharing
- AD&D insurance
Quick Apply
2d
Assistant Bridal Shop Manager
Compassion Connect —Portland, OR
- From $16.80 an hour
- Part-time
- Word processing
- Computer literacy
- Merchandising
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Abatement/Demolition Field Manager (4 Yrs Exp Rqd.)
Rose City Contracting, Inc. —Wilsonville, OR
- $85,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Project Manager (Fire Alarm Systems)
Summit Fire & Security —Portland, OR
- $85,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Disability insurance
Branch Manager- Container Rental Company
Dry Box, Inc. —Portland, OR
- $85,000 - $100,000 a year
- Full-time
- CDL B
- Background check
- 6 years
- Health insurance
- Dental insurance
Quick Apply
Beer Hall General Manager
Oakshire Brewing —Portland, OR
- From $48,000 a year
- Weekends as needed
- Bar
- Sales
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Geotechnical Project Manager
Central Engineering Services —Tualatin, OR
- $85,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
8d
Property Manager - Palladia
Holland Partner Group —Hillsboro, OR
- Full-time
- Basic math
- English
- Mid-level
- Health savings account
- Paid holidays
Supply Chain Manager H/F
Radiall —Tualatin, OR
- Oracle
- 5 years
- Mentoring
Quick Apply
Produce Merchandising Manager
NW Supermarkets, Inc. —Portland, OR
- $81,500 a year
- Full-time
- Background check
- 7 years
- Sales
- Health insurance
- Dental insurance
Quick Apply
Account Manager / Inside Sales
Meta Fab, Inc. —Hillsboro, OR
- $65,500 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d

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customer experience manager jobs near portland, or

Collections Manager

Confidential
Portland, OR

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Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
401(k) matching
Life insurance

Qualifications

Teamwork
Loan collections
High school diploma or GED
Team development
Driver's License
Data-driven problem-solving
Account management experience

Full Job Description

Lead the Charge in Auto Collections — Become Our Next Collections Manager!

Are you a driven leader who thrives in fast-paced environments and knows how to turn challenges into results? We’re looking for an experienced Auto Collections Manager to take ownership of our collections department, drive performance, and lead a team to success. If you’re passionate about leadership, compliance, and delivering results while maintaining a top-tier customer experience—this is your opportunity to make a real impact.

Collections Manager Job Responsibilities

Leadership & Department Oversight

Manage and drive the overall performance of the Auto Collections Department
Monitor, audit, and evaluate collection activity across all accounts
Lead weekly team meetings and set clear goals for individual and team success
Provide coaching, feedback, and ongoing performance tracking for collectors
Participate in hiring, interviewing, and developing team members

Collections & Account Management

Conduct daily collection calls and help customers establish payment arrangements
Review accounts and analyze collection effectiveness and call quality
Pull and evaluate daily collection reports and performance metrics
Handle escalated customer concerns and resolve complex issues professionally
Ensure compliance with FDCPA and all relevant policies and procedures

Operations & Administrative Duties

Perform skip tracing, residence and employment verification
Manage repossessions, including notices, agency communication, and auctions
Oversee payment processing and daily deposits
Maintain GAP, warranty claims, and insurance follow-ups
Track paid-in-full accounts and coordinate title releases
Process refunds, vendor invoices, and coordinate with accounting

Team & Collaboration

Work closely with leadership to report delinquency trends
Assist team members with difficult accounts and problem solving
Maintain organized records and ensure accurate file maintenance
Support a positive, team-oriented work environment

Schedule: This is a Hybrid Position, M-F

Collections Manager Compensation & Benefits

Pay Range: $75k-90k. Compensation may vary based on experience and skills

In addition to competitive pay, our benefits are designed to support you and your family…

Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles

Collections Manager Qualifications

5+ years of collections experience (auto collections preferred)
Supervisory or management experience strongly preferred
High school diploma or GED (additional education/training a plus)
Strong knowledge of collections regulations (FDCPA, right-to-cure states, etc.)
Excellent communication, problem-solving, and leadership skills
Ability to analyze data, manage multiple priorities, and drive results
Comfortable working across multiple systems and software platforms
Valid driver’s license with insurable record

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen.

If you’re ready to step into a leadership role where your expertise will directly impact performance and success, we want to hear from you. Bring your experience, your drive, and your leadership—and let’s build something great together.

Apply today and take the next step in your career!

Pay: $75,000.00 - $90,000.00 per year

Work Location: Hybrid remote in Portland, OR 97269

Quick Apply

Refine Your Search

customer experience manager jobs in portland, or

Collections Manager

Customer Support Manager - Americas

Amazon Account Manager

Surety Account Manager

Assistant Property Manager

Windows /Siding Installation Project Manager

Environmental Project Manager

Project Manager

Supply Chain Manager

Landscape Project Manager

Assistant Bridal Shop Manager

Abatement/Demolition Field Manager (4 Yrs Exp Rqd.)

Project Manager (Fire Alarm Systems)

Branch Manager- Container Rental Company

Beer Hall General Manager

Geotechnical Project Manager

Property Manager - Palladia

Supply Chain Manager H/F

Produce Merchandising Manager

Account Manager / Inside Sales

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