Top 2158 client services Jobs in portland me

Residential Program Manager - Portland
Shalom House —Portland, ME
- $71,240 a year
- Full-time
- Adults
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Legal Assistant
Drummond Woodsum —Portland, ME
- $26.00 - $36.40 an hour
- Email
- Writing skills
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
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Zero-Waste Event Crew
Garbage to Garden —Portland, ME
- $22 an hour
- Temporary
- Driver's License
- 21 years or older
- US work authorization
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Community Residential Support Worker
Shalom House —Portland, ME
- $23.10 - $23.70 an hour
- Weekends as needed
- Cooking
- Maintenance
- Mid-level
- Disability insurance
- Health insurance
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Employee Benefits Account Manager
Chalmers Insurance Group —Gorham, ME
- $20 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
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Assistant Librarian - Library Services
Verrill —Portland, ME
- Full-time
- Bachelor's degree
- Organizational skills
- 1 year
Client Service Associate
Morgan Stanley —Portland, ME
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Guest Services Event Staff | Part-Time | Cross Insurance Arena
Oak View Group —Portland, ME
- $16.75 - $20.00 an hour
- Part-time
- Ability to stand for extended periods
- Entry level
- 401(k)
- 401(k) matching
Client Success Representative (Remote)
Demand.com —Portland, ME
- Remote
- Mid-level
- Communication skills
- Time management
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Client Experience Specialist
ASHLEYlauren —Saco, ME
- $52,000 - $65,000 a year
- Full-time
- Computer literacy
- In-person
- Communication skills
- Health insurance
- Dental insurance
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5d
Child Protective Services Caseworker
State of Maine —Portland, ME
- $32.35 - $42.34 an hour
- Overtime
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Senior Client Services Associate- Simmons Investment Advisors
HighTower Advisors —New Gloucester, ME
- $70,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Paid parental leave
- Health savings account
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6d
Client Liaison - Remote
GFI-Team Ikigai —Portland, ME
- $65,000 - $85,000 a year
- Part-time
- Remote
- Background check
- Military
- Mid-level
- Flexible schedule
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Overnight Triage/Program Coordinator
The Opportunity Alliance —Portland, ME
- Weekends as needed
- Remote
- Mid-level
- Residential
- Bachelor's degree
- 403(b) matching
- Paid holidays
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5d
Beauty Advisor - Part Time
Sephora —South Portland, ME
- $18.00 - $20.50 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Fair chance
- Health insurance
Front Desk - Cosmetic Surgery Center (Training Provided!)
Sono Bello —Portland, ME
- $45,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Perioperative Care
- Paid holidays
- Health insurance
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2027 Audit Staff
Baker Newman Noyes LLC —Portland, ME
- $62,521 - $93,833 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Entry level
- Profit sharing
- Paid parental leave
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2d
Florence House 1st Shift Housing First Caseworker
PREBLE STREET —Portland, ME
- $23.12 an hour
- Email
- Bachelor's degree
- Organizational skills
- Social Work
- 403(b) matching
- Paid holidays
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Residential cleaning and Airbnb cleaning!
Pure clean co —Gray, ME
- $19 - $24 an hour
- Full-time
- Residential
- In-person
- Entry level
- Flexible schedule
Quick Apply
1d
Receptionist
Supercuts —South Portland, ME
- Cleaning
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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client services jobs near portland me

Residential Program Manager - Portland

Shalom House -
Portland, ME

Quick Apply

Job Details

Full-time
$71,240 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Staff supervision
Program management
Post-session clinical documentation
Clinical program policy development
Team supervision
Program development
Operational management
Operations coordination
Coaching
Staff scheduling
Social service program staff supervision
Direct client contact
Care facility maintenance management
Care documentation
Team scheduling
Medication pass administration
Mid-level
Community resource coordination in health services social work
Community support in crisis intervention
Team development
Hiring
Driver's License
Clinical staff training
Policy & process development
Social services policy development
Professional development support
Bachelor's degree
Social service program quality assurance
Clinical training
Clinical staff mentoring

Full Job Description

Lead with compassion. Support recovery. Build strong communities.

At Shalom House, we believe recovery is possible for everyone. Our programs are built on dignity, connection, and person-centered support for adults experiencing severe and persistent mental illness. We are committed to creating safe, supportive residential environments where individuals can grow, heal, and thrive within their communities.

We are seeking a dedicated and collaborative Residential Program Manager to oversee the daily operations of one of our residential programs. This role combines leadership, clinical support, program management, and direct service to ensure residents receive high-quality, recovery-oriented care in a stable and therapeutic environment.

This is an excellent opportunity for someone who is passionate about community mental health, enjoys mentoring teams, and thrives in a dynamic leadership role.

What You’ll Do

The Residential Program Manager is responsible for the overall direction and operation of the program, including staff supervision, resident support, program quality, and coordination with community providers.

Your time will be focused on:

50% Program Management – Overseeing operations, quality assurance, admissions, and program direction
20% Staffing & Supervision – Leading, mentoring, scheduling, and supporting staff
15% Physical Plant Responsibilities – Supporting a safe, well-maintained living environment
10% Direct Client Services – Providing direct support and crisis intervention when needed
5% Miscellaneous Duties – On-call support, training, and additional agency initiatives

Key Responsibilities

Program Leadership & Operations

Oversee the daily operations and overall direction of the residential program
Support residents in maintaining housing stability and working toward individualized goals
Coordinate with referral sources, providers, and community partners to ensure continuity of care
Monitor occupancy and support admissions processes to maintain program stability
Ensure accurate and timely clinical documentation, Medicaid compliance, and quality assurance activities
Assist with program evaluations, policy development, and ongoing operational improvements
Foster a positive therapeutic environment that promotes recovery, independence, and community integration
Communicate effectively with agency leadership and carry out organizational initiatives and recommendations

Staffing & Supervision

Hire, supervise, train, and support residential and relief staff
Develop staffing schedules and ensure adequate coverage
Lead staff meetings focused on both clinical and operational needs
Provide individualized supervision, coaching, and performance evaluations
Foster a collaborative team culture centered on communication, accountability, and compassionate care
Maintain availability to staff for consultation and support

Physical Plant & Residential Environment

Monitor the upkeep and safety of the residence and coordinate maintenance needs
Support staff and residents in maintaining a healthy and respectful living environment
Work collaboratively with Housing and Facilities teams to address physical plant concerns

Direct Client Services

Provide direct support, crisis intervention, and clinical guidance as needed
Maintain positive relationships with residents and support independent living skill development
Facilitate community meetings and resident engagement opportunities
Provide medication administration support and backup coverage when necessary
Assist residents with community integration and access to resources

Additional Responsibilities

Participate in the agency on-call system
Provide training and mentorship opportunities when requested
Support agency-wide initiatives and organizational needs as assigned

What You Bring

Bachelor’s degree in a related field
MHRT-C certification required; MHRT-I within one year of employment
Minimum of 3 years of successful community-based mental health experience
Supervisory and program management experience preferred
Strong clinical skills in crisis intervention, counseling, group work, and community outreach
Experience working with individuals experiencing severe and persistent mental illness
Knowledge of psycho-social rehabilitation principles and dual diagnosis treatment approaches preferred
Valid Maine driver’s license and reliable transportation
Strong leadership, organizational, communication, and problem-solving skills
Flexibility to shift between management responsibilities and direct service support as needed

Work Environment

This position works within residential housing programs and office settings supporting adults experiencing severe and persistent mental illness. The role requires flexibility, responsiveness, and the ability to navigate both operational and clinical responsibilities in a dynamic environment.

Benefits

401(k) with employer match after 1 year
Dental insurance
Flexible spending account
Health insurance
Short-term and long-term disability insurance
Life insurance
Paid time off
Vision insurance

Why Shalom House?

Meaningful work that directly impacts lives and communities
Supportive, mission-driven culture focused on recovery and growth
Opportunities for leadership development and professional advancement
Collaborative team environment with strong organizational support
Comprehensive benefits package supporting your health, wellness, and future

If you are a compassionate leader who values teamwork, recovery-oriented care, and community mental health, we’d love to hear from you.

Apply today and help create supportive communities where recovery can thrive.

Monday - Friday 8 AM - 4 PM and On Call rotation.

Quick Apply

Refine Your Search

client services jobs in portland me

Residential Program Manager - Portland

Legal Assistant

Zero-Waste Event Crew

Community Residential Support Worker

Employee Benefits Account Manager

Assistant Librarian - Library Services

Client Service Associate

Guest Services Event Staff | Part-Time | Cross Insurance Arena

Client Success Representative (Remote)

Client Experience Specialist

Child Protective Services Caseworker

Senior Client Services Associate- Simmons Investment Advisors

Client Liaison - Remote

Overnight Triage/Program Coordinator

Beauty Advisor - Part Time

Front Desk - Cosmetic Surgery Center (Training Provided!)

2027 Audit Staff

Florence House 1st Shift Housing First Caseworker

Residential cleaning and Airbnb cleaning!

Receptionist

I want to receive the latest job alert for client services in portland me

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What You’ll Do

Key Responsibilities

Program Leadership & Operations

Staffing & Supervision

Physical Plant & Residential Environment

Direct Client Services

Additional Responsibilities

What You Bring

Work Environment

Benefits

Why Shalom House?

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