Top 1167 Small business Jobs in Portland Or

Director, Customer Service
Reser's Fine Foods, Inc. —Beaverton, OR
- Full-time
- Oracle
- 5 years
- Office
- AD&D insurance
- Paid holidays
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Employment Specialist - Washington County
Advantage Working Solutions —Hillsboro, OR
- $18 - $23 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid time off
- Flexible schedule
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Consultative Sales -Small Business Consulting -Extensive Travel
Global Resources, LLC —Portland, OR
- $105,000 - $525,000 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
- Health insurance
- Dental insurance
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3d
Customer Service Representative - UniFirst
UniFirst —Portland, OR
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Health insurance
Ice Cream Server/Barista
Miss Oz Ice Cream & Dessert —Portland, OR
- $24 - $27 an hour
- Part-time
- Serving
- Mid-level
- In-person
- Paid training
- Employee discount
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3d
Crew Member
Little Caesars —Portland, OR
- From $14 an hour
- Part-time
- Serving
- No education required
- Customer service
- Employee discount
- Flexible schedule
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Front Desk Coordinator & Administrative Assistant
Hive Recovery Collective —Gresham, OR
- $20 - $30 an hour
- Part-time
- Administrative experience
- Clinic
- In-person
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17h
Customer Service Representative
The USP Store —Portland, OR
- $17 - $20 an hour
- Part-time
- Customer service
- Merchandising
- High school diploma or GED
- Professional development assistance
- Opportunities for advancement
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Office Assistant
Green Sweep Asphalt Service —Vancouver, WA
- $23 - $26 an hour
- Part-time
- Background check
- Computer literacy
- English
- Health insurance
- 401(k)
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Dog Walker and Pet Sitter
Woofie's of SW Portland —Lake Oswego, OR
- $18 - $30 an hour
- Part-time
- Driver's License
- Criminal background check
- Smartphone
- Paid training
- Work from home
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7d
Locker+ Retail Associate
Amazon Warehouse —Portland, OR
- $18.10 an hour
- Part-time
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- Flexible schedule
Small Parcel Delivery Driver
Lumen Atlas Logistics —Portland, OR
- $17 - $26 an hour
- Weekends as needed
- Clean driving record
- Local
- Residential
- Paid training
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Barista/Cashier Wanted for Change of Career
My Gym SW Portland —Portland, OR
- $20 an hour
- 12 hour shift
- Background check
- Cash register
- In-person
- On-the-job training
- Flexible schedule
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Delivery Support Associate
Broadway Ace Hardware —Milwaukie, OR
- $17 - $19 an hour
- Part-time
- Clean driving record
- Assembly
- Driver's License
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Hybrid Warehouse / Customer Service Associate
The Part Works, Inc. —Portland, OR
- Full-time
- Hybrid work
- ERP systems
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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7d
Concierge
Kin Living —Portland, OR
- $18 - $23 an hour
- Full-time
- Residential
- Entry level
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Cover Delivery Driver
Staples, Inc. —Portland, OR
- $25.55 - $27.80 an hour
- Overtime
- DOT physical examination
- Pass drug screening
- English
- Paid holidays
- Paid time off
Refinishing Technician Apprentice
Miracle Method Surface Refinishing —Portland, OR
- $22 - $50 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- 401(k)
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Mover, Packer, Organizer
Caring Transitions —Beaverton, OR
- $17.00 - $22.50 an hour
- Part-time
- Organizational skills
- Reliable transportation
- Entry level
- Flexible schedule
Insurance Agent (hybrid) - Training Provided
Aflac —Beaverton, OR
- $48,229.34 - $56,777.88 a year
- Full-time
- Hybrid work
- No experience needed
- Entry level
- Under 1 year
- Disability insurance
- Dental insurance
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Director, Customer Service

Reser's Fine Foods, Inc. -
Beaverton, OR

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Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication
Data visualization software proficiency
Managing teams in a customer support role
Business intelligence report generation
Business intelligence tools
Supply chain management solutions (enterprise solutions)
Computer skills
Logistics order management
Order issue resolution
General management

Full Job Description

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.

Visit our website to learn more about our competitive benefit programs – www.resers.com/careers/#benefits

Reser’s Fine Foods – Job Description

Title: Director- Customer Service

FLSA Status: Exempt

Location: Corporate Job Family: Customer Service

Reports to: Vice President- Supply Chain Career Track/Level: M5

Job Summary:

The Customer Service Director leads the day-to-day customer service function supporting business customers, sales, manufacturing, distribution, logistics, and supply chain operations. This role oversees a small team responsible for managing order exceptions, resolving processing issues, coordinating cross-functional follow-up, and ensuring customers are kept informed when order, delivery, or service issues occur. The Director focuses on operational execution, process improvement, system utilization, workflow consistency, and team performance in a system-driven, exception-based customer service environment.

Essential Position Functions:

1. Leads the daily customer service operation for business customers, with emphasis on order exception management, issue resolution, customer communication, and timely cross-functional follow-up.

2. Oversees a small team of customer service employees and managers, setting clear priorities, expectations, workflows, and service standards.

3. Monitors exception trends, late orders, processing issues, deviations, and service disruptions, and partners with internal teams to resolve root causes and reduce recurrence.

4. Ensures customer service processes are consistently followed, documented, and improved to support accurate, efficient, and timely order support.

5. Partners with sales, manufacturing, planning, transportation, warehousing, distribution, logistics, and procurement to help ensure customer commitments are understood, tracked, and addressed.

6. Uses internal systems, reporting, and available data to monitor work volume, exception status, service trends, team performance, and process improvement opportunities.

7. Identifies and implements practical improvements to customer service workflows, system utilization, communication routines, escalation paths, and exception management processes.

8. Coordinates customer communication through appropriate internal channels when order, delivery, product availability, or processing issues require follow-up.

9. Supports service reporting, KPI tracking, and operational updates related to customer service performance, order exceptions, issue resolution, and process improvement progress.

10. Participates in operational planning discussions, including S&OP or similar cross-functional processes, to provide customer service insight on recurring issues, service risks, and improvement needs.

11. Supports business continuity and internal coordination during supply disruptions, system issues, or operational challenges affecting customer orders.

12. Builds a service-oriented, accountable team culture focused on responsiveness, accuracy, problem solving, continuous improvement, and internal partnership.

13. Provides coaching, feedback, development support, and performance management for team members and direct-report managers.

14. Makes or recommends staff employment decisions in accordance with company policy.

15. Performs special projects and other related duties, as assigned.

Education and Experience:

• Bachelor’s Degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or related field, or equivalent combination of education and experience.

• 7-10 years of progressive experience in customer service, customer supply chain, order management, logistics, manufacturing support, or related disciplines.

• 5 years of people leadership experience, including leading supervisors, managers, or small teams.

• Experience supporting retail, food service, grocery, CPG, manufacturing, or other business-to-business customers.

• Strong knowledge of order management, exception handling, customer fulfillment, supply chain coordination, inventory communication, and service issue resolution.

• Experience using ERP, order management, CRM, reporting, or workflow systems such as M3, SAP, Oracle, or similar platforms.

• Experience using reporting or business intelligence tools such as Power BI, Tableau, Excel, or similar tools to monitor service trends and process performance.

• Food manufacturing or CPG industry experience preferred.

Knowledge, Skills and Abilities:

• Strong operational leadership skills with the ability to set priorities, clarify expectations, and drive follow-through in a small team environment.

• Excellent communication, relationship-building, and issue resolution skills with internal partners and business customers.

• Ability to analyze service trends, exception patterns, workflow gaps, and performance data to identify practical improvements.

• Strong process improvement mindset with the ability to simplify work, improve consistency, and strengthen system utilization.

• Ability to coordinate across functions, influence without direct authority, and keep issues moving to resolution.

• Sound judgment, attention to detail, accountability, and ability to balance customer needs with operational constraints.

Physical Demands and Working Conditions:

• Prolonged periods performing repetitive actions.

• Repetitive hand, wrist, and finger activities.

• Requires the ability to travel to various work locations by car or plane up to 15% of time.

• Office environment.

• Flexible schedule may be required based on business needs.

Exempt only: This position is eligible for a bonus based on company goals/performance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

small business jobs in portland or

Director, Customer Service

Employment Specialist - Washington County

Consultative Sales -Small Business Consulting -Extensive Travel

Customer Service Representative - UniFirst

Ice Cream Server/Barista

Crew Member

Front Desk Coordinator & Administrative Assistant

Customer Service Representative

Office Assistant

Dog Walker and Pet Sitter

Locker+ Retail Associate

Small Parcel Delivery Driver

Barista/Cashier Wanted for Change of Career

Delivery Support Associate

Hybrid Warehouse / Customer Service Associate

Concierge

Cover Delivery Driver

Refinishing Technician Apprentice

Mover, Packer, Organizer

Insurance Agent (hybrid) - Training Provided

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