Top 14 Guest service agent Jobs in Poughkeepsie Ny

Guest Services Agent
Mirbeau of Beacon LLC —Beacon, NY
- $20 - $25 an hour
- Organizational skills
- Computer skills
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
3d
Front Desk Agent
LaScala Leasing —Hopewell Junction, NY
- $16 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
Quick Apply
Front Desk Agent | Inn at Bellefield
Hyde Park Residence Inn —Hyde Park, NY
- $18 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Leasing Agent
A&K Elite Real Estate Services —Poughkeepsie, NY
- $20 - $25 an hour
- Part-time
- Mid-level
- Residential
- Real Estate License
Quick Apply
Guest Service Agent (Farm Host)
Wildflower Farms —Gardiner, NY
- $20 an hour
- Full-time
- Residential
- Computer skills
- Communication skills
Quick Apply
Front Desk and Reservations Agent
ROCKING HORSE RANCH RESORT —Highland, NY
- $18 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Guest Service Agent
Your Employer —Fishkill, NY
- $17 - $18 an hour
- Weekends only
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
3d
Part Time - Front Desk Agent - ZYWPA
IHG Army Hotels —West Point, NY
- $16.20 - $21.92 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Health insurance
- Dental insurance
7d
Guest Service Agent
Kingston Holiday Inn Express —Lake Katrine, NY
- $16.50 - $20.50 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Free parking
- Health insurance
Quick Apply
Guest Services Agent
Residence Inn Kingston —Kingston, NY
- $17.50 an hour
- Computer literacy
- Writing skills
- Hotel
Quick Apply
2d
Hotel Night Auditor/Front Desk Agent
Super 8 Hotel —Newburgh, NY
- From $16.50 an hour
- Part-time
- Bilingual
- Customer service
- Computer literacy
Quick Apply
Leasing Agent
Bonura hospitality —Poughkeepsie, NY
- $18 - $21 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED

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Housekeeping Attendant
Hampton Inn & Suites Poughkeepsie, NY —Poughkeepsie, NY
Additionally, to demonstrate a friendly and personable appearance for our guests, and to respond to any guest inquires and concerns in a helpful, hospitable,…
From $17 an hour
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Guest Services Agent
Mirbeau of Beacon LLC —Beacon, NY
Provide a warm, professional welcome: greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms.
$20 - $25 an hour
Quick Apply
3d

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Front Desk Associate
Alloggio —Columbus, OH
Follow all cash handling procedures including the hotel credit and check cashing procedures. Develop a thorough knowledge of hotel staff, services, room…
$16 - $19 an hour
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Hotel Front Desk
Sonesta —Columbus, OH
Register guests, issue room keys, and provide information on hotel services and room location. Responsible to maintain the security of cash, credit card…

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guest service agent jobs near poughkeepsie ny

Guest Services Agent

Mirbeau of Beacon LLC -
Beacon, NY

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Job Details

$20 - $25 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Computer skills

Full Job Description

Be the first and last impression in a space dedicated to wellness and restoration. Mirbeau Inn & Spa Beacon is seeking a polished, service-driven Guest Services Agent to join our team. In this role, you’ll set the tone for every guest stay by offering a warm welcome, personalized support, and thoughtful coordination from check-in to departure, ensuring each visit begins and ends with care and intention.

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

Job Summary

The Guest Services Agent works closely with all departments to create a seamless, personalized, and memorable experience for every Mirbeau guest. Key responsibilities include welcoming guests with warmth, handling check-ins and check-outs, answering questions, and ensuring special requests are fulfilled to the highest standards. Our ideal candidate is charismatic, energetic, and articulate, with exceptional communication and organizational skills, the ability to multitask and remain composed under pressure. Above all, this role is about delivering hospitality that leaves every guest feeling valued, cared for, and eager to return.

At the front, only the best bring intention to every detail and make it feel effortless.

Come find your balance- and your future- with us.

Pay Rate: $20.00- $25.00 per hour

Responsibilities

Guest Experience

Deliver exceptional service and ensure high guest satisfaction by following Forbes and Mirbeau standards
Provide a warm, professional welcome: greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms
Assist departing guests with check-out, billing inquiries, and payment processing
Respond promptly and courteously to guest questions, requests, and concerns- resolving issues with professionalism and care
Promote resort amenities and services by staying informed on offerings, facilities, and hours of operation

Front Desk Operations

Verify daily arrivals, reservations, and room statuses, update pass-on logs, and communicate special requests to the appropriate teams
Prepare pre-registrations, room changes, no-shows, and guest amenities in a timely manner
Maintain accurate guest folios, posting charges promptly and coordinating with Spa and Food & Beverage for transfers
Process payments, authorize credit cards, and complete daily cash handling, deposit logs, and reporting
Perform shift checklists, drawer counts, guest deliveries, and amenities preparation
Ensure the front desk and adjacent areas remain clean and organized at all times

Communication & Collaboration

Maintain open communication with all departments to ensure operational alignment and seamless service
Work closely with Housekeeping to confirm room status updates and coordinate timely turnovers
Share important updates, incidents, and guest needs through pass-on logs and internal tools to support smooth shift transitions
Attend scheduled meetings and contribute to team communication and improvement efforts

Shift-Specific Duties

AM Shift: Print expected departures report, review arrivals, and prepare for PM shift
PM Shift: Print credit manager’s report, prepare for Night Audit, and confirm next-day readiness

Standards & Compliance

Follow all resort policies, procedures, and safety protocols, including security of guest valuables
Maintain a neat, professional appearance and arrive prepared and on time for scheduled shifts
Uphold Mirbeau’s culture of excellence by ensuring every guest interaction reflects warmth, attentiveness, and professionalism
Perform additional duties as assigned

Qualifications, Skills & Educational Requirements:

Experience & Knowledge

Previous experience in hotel, resort, or spa operations, with a strong understanding of front office procedures and guest service standards.
Experience with Property Management Systems (PMS) and hotel-related software highly valued.
Background in customer service or hospitality roles strongly preferred

Skills & Abilities

Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
Ability to multitask under pressure while remaining composed and focused
Proficiency in computer systems, including handling reservations, guest inquiries, and administrative tasks accurately
Genuine passion for hospitality and commitment to creating warm, thoughtful, and memorable guest experiences

Professionalism & Interpersonal Skills

Polished, professional appearance in line with elevated hospitality standards
Naturally pleasant, charismatic, and welcoming demeanor, with the ability to build trust and put guests at ease
Calm, confident presence with the ability to handle guest interactions with empathy and professionalism
Strong verbal and written communication skills, with the ability to convey information clearly, tactfully, and effectively
Ability to engage courteously and collaboratively with guests, staff, and leadership at all levels

Physical Requirements

Ability to stand for extended periods while maintaining energy, focus, and professionalism
Physical stamina to thrive in a dynamic, guest-facing environment

Employee Perks and Company Incentives:

Discounted rates for services and retail items within the spa!!
401K with company match
Medical, Dental, Vision and Life Insurance Plan
Employee Assistance Program and Resources
Paid time off for full-time AND part-time employees!!
Holiday Pay
Career advancement potential within the company
Anniversary Program!!
Work Performance Incentives
And more!!!

At the front, only the best bring intention to every detail and make it feel effortless.

Come find your balance- and your future- with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

guest service agent jobs in poughkeepsie ny

Guest Services Agent

Front Desk Agent

Front Desk Agent | Inn at Bellefield

Leasing Agent

Guest Service Agent (Farm Host)

Front Desk and Reservations Agent

Guest Service Agent

Part Time - Front Desk Agent - ZYWPA

Guest Service Agent

Guest Services Agent

Hotel Night Auditor/Front Desk Agent

Leasing Agent

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