Top 344 Patient services representative Jobs in Poway, Ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Surgery Scheduler/Receptionist
United Surgery Center —Encinitas, CA
- From $23 an hour
- Part-time
- Background check
- Surgery
- Mid-level
- Paid time off
Quick Apply
10d
Eligibility Specialist
DIGESTIVE DISEASE ASSOCIATES I NC. —San Diego, CA
- $22 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Dental Receptionist
Allison Avenue Dental —La Mesa, CA
- $18 - $23 an hour
- Full-time
- Dental office
- Customer service
- High school diploma or GED
Quick Apply
8d
Dental Front Desk Admin - *North County*
Mauseth DDS Inc —Encinitas, CA
- $20 - $28 an hour
- Full-time
- Background check
- Dental office
- In-person
- Paid holidays
- Health insurance
Quick Apply
9d
Receptionist
PDS Health —Poway, CA
- $17 - $24 an hour
- Part-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
6d
Patient Services Representative
San Ysidro Health —Escondido, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Quick Apply
16h
Patient Services Representative (Temporary)
Neighborhood Healthcare —Escondido, CA
- $22.88 - $32.03 an hour
- Temporary
- Spanish
- English
- High school diploma or GED
Quick Apply
Patient Service Representative
Family Health Centers of San Diego —El Cajon, CA
- $25.00 - $29.12 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
The Neurology Center of Southern California —Poway, CA
- $23 - $24 an hour
- Full-time
- Bilingual
- HIPAA
- Neurology
- Paid holidays
- Health insurance
Quick Apply
1d
Front Desk Medical Receptionist
The Neurology Center of Southern California —Carlsbad, CA
- $21 - $22 an hour
- Full-time
- Spanish
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative Float (East Region)
San Ysidro Health —Escondido, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Quick Apply
16h
Patient Service Representative - Mammography - Rancho Bernardo
Scripps Health —San Diego, CA
- $25.95 - $32.56 an hour
- Part-time
- Clinic
- Analysis skills
- Math
- Health insurance
20h
Patient Service Representative - Neurology - Rancho Bernardo
Scripps Health —San Diego, CA
- $25.95 - $32.56 an hour
- Full-time
- Clinic
- Analysis skills
- Math
- Health insurance
1d
Patient Placement Rep
Palomar Health —Escondido, CA
- $23.00 - $31.58 an hour
- 12 hour shift
- Hospital
- Computer literacy
- English
Quick Apply
7d
Patient Services Representative
Seaport Scripps Home Health —San Diego, CA
- $23 - $29 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
9d
Patient Services Representative (Southeast San Diego)
San Ysidro Health —San Diego, CA
- $27.93 - $35.32 an hour
- Weekends as needed
- High school diploma or GED
- Clinic
- Data entry
Quick Apply
6d
PATIENT SERVICE REP-CALL CENTER I
Family Health Centers of San Diego —San Diego, CA
- $25.00 - $29.12 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Vision insurance
Quick Apply
Patient Services Representative- Dental
Neighborhood Healthcare —Escondido, CA
- $22.88 - $32.08 an hour
- Spanish
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative- Dental (Part-time)
Neighborhood Healthcare —Escondido, CA
- $22.88 - $32.08 an hour
- Part-time
- Spanish
- Dental office
- English
- Health insurance
- Dental insurance
Quick Apply
18h

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

Refine Your Search

patient services representative jobs in poway, ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

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PATIENT SERVICE REP-CALL CENTER I

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