Top 809 Team supervisor Jobs in Poway, Ca

Supervisor Call Center
Family Health Centers of San Diego —San Diego, CA
- $70,304.00 - $78,213.50 a year
- Full-time
- Spanish
- Clean driving record
- English
- Vision insurance
Quick Apply
Supervisor Patient Access
Palomar Health —Poway, CA
- $27.16 - $40.79 an hour
- 8 hour shift
- Hospital
- Computer literacy
- English
- Paid time off
Quick Apply
12d
Full-Time Store Merchandising Supervisor
KOHLS —Poway, CA
- $23.50 - $36.45 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Clinical Program Supervisor
Olive Crest —San Diego, CA
- $90,000 - $93,000 a year
- Full-time
- LMFT
- Management
- Doctoral degree
- Paid jury duty
- Health savings account
Quick Apply
13d
BCBA Clinical Supervisor
Alongside ABA —San Diego, CA
- $85,000 - $95,000 a year
- Full-time
- School experience
- HIPAA
- Clinic experience
- Continuing education credits
- Paid holidays
Quick Apply
ABA Sr. Program Manager (Mid-Tier Supervisor)
Autism Learning Partners —Chula Vista, CA
- $30.50 - $36.50 an hour
- 8 hour shift
- Experience working with individuals with developmental disabilities
- Current TB test
- Mid-level
- Continuing education credits
- Disability insurance
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7d
Clinical Therapist Supervisor, 2 yrs supervisor experience, 5 yrs experience as Licensed Therapist
Villa Kali Ma - A Place for Transformation —Rancho Santa Fe, CA
- $60 - $65 an hour
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Tax Supervisor - or Highly Experienced Tax Senior
JGD & Associates LLP —San Diego, CA
- $100,000 - $140,000 a year
- Full-time
- Background check
- Management
- CPA
- Free parking
- Profit sharing
Quick Apply
BCBA Clinical Supervisor
Alongside ABA —Oceanside, CA
- $85,000 - $95,000 a year
- Full-time
- School experience
- HIPAA
- Clinic experience
- Continuing education credits
- Paid holidays
Quick Apply
ABA Clinical Supervisor
Behavioral Health Works —Chula Vista, CA
- $25 - $35 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Management
- Current TB test
- Travel reimbursement
- Paid holidays
Quick Apply
4d
ABA Clinical Supervisor
Behavioral Health Works —Spring Valley, CA
- $25 - $35 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Management
- Current TB test
- Travel reimbursement
- Paid holidays
Quick Apply
4d
IDD Program Supervisor
OneWell Health Care —San Diego, CA
- $26 - $28 an hour
- Full-time
- 18 years or older
- Spanish
- CPR Certification
- Mileage reimbursement
- Health savings account
Quick Apply
BCBA Supervisor for RBTs- $3,000 Sign on Bonus!
Community Autism Services —Escondido, CA
- $250 a month
- 8 hour shift
- School experience
- Classroom
- Mid-level
Quick Apply
5d
HVAC Supervisor
Viejas Casino & Resort —Alpine, CA
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Wellness program
- Health insurance
Quick Apply
11d
Clinical Supervisor (BCBA)
Center for Learning and Autism Support Services (CLASS) —San Diego, CA
- $48 - $60 an hour
- Part-time
- Background check
- CPR Certification
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Full Time- LVN Supervisor
Silvergate San Marcos Retirement Community —San Marcos, CA
- $35 - $38 an hour
- Weekends as needed
- Background check
- 18 years or older
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
Maintenance Supervisor | Weekends Required | Carlsbad Resort
GRAND PACIFIC PALISADES RESORT —Carlsbad, CA
- $32 - $35 an hour
- Weekends as needed
- Background check
- Hospitality
- Spanish
- Health insurance
- Dental insurance
Quick Apply
ABA Program Supervisor
MeBe —Chula Vista, CA
- $24 - $33 an hour
- Full-time
- Mid-level
- Master's degree
- Clinic
- AD&D insurance
- Disability insurance
Quick Apply
Sanger Sequencing Supervisor
ETONBIO INC —San Diego, CA
- From $30 an hour
- Full-time
- 5 years
- English
- Mid-level
Quick Apply
Maintenance Supervisor
NATIONAL COMMUNITY RENAISSANCE —San Diego, CA
- $20.50 - $21.00 an hour
- Full-time
- Spanish
- Sanitation
- English
Quick Apply

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Supervisor Call Center

Family Health Centers of San Diego -
San Diego, CA

Quick Apply

Job Details

Full-time
$70,304.00 - $78,213.50 a year

Benefits

Vision insurance

Qualifications

Spanish
Customer communication
Employee relationship building
English
High school diploma or GED
Driver's License

Full Job Description

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

In support of Call Center leadership, ensure the Call Center is functioning at the highest level in providing outstanding customer service related to telephone calls received. Provide Call Center metrics in monitoring call volume and call quality. Support departmental goals and targets to meet quality customer service levels.

General Job Description:

Job Roles

Build positive relationships, inspire others to perform at a higher level, prepare career development plans and retain an accountable workforce.
Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
Complete employee performance evaluations in a timely manner using data to demonstrate staff adherence to call center standards, productivity standards and customer service standards.
Create and implement call center staff training.
Participate in the development and implementation of overall Call Center policies and procedures.
Create and update ad-hoc reporting to leadership in support of productivity, process improvement, and reporting.
Determine appropriate measures of quality and service to include performance indicators, productivity/service standards and trends. Closely monitor call volume to ensure low abandonment rate, maximize customer satisfaction, and ensure strong network adequacy.
Ensure staff manage each call received in a pleasant, professional, and helpful manner.
Ensure staff receive all new hire and annual training on time.
Ensure staff scheduling and staffing levels support call volume and operational requirements.
Respond to escalated customer related issues resulting in successful solutions and customer experience.
Demonstrate professionalism in all interactions, internal and external, while consistently guiding staff in providing exemplary customer service.
Perform other duties as assigned.

Education/Certifications/Licenses/Registrations

High school diploma or GED equivalent required.
Bachelor’s degree preferred.
Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

At least 1 year of experience in a supervisor or lead role preferred.
2 years of experience working in a call center environment or in a healthcare related field required.
Or equivalent combination of education and experience that provide the skills, knowledge, and ability to perform the essential job duties.
Knowledge of supervisory practices and techniques including performance management and employee development. Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment.
Ability to work with a diverse group of people possessing different cultures, life experiences, and socioeconomic backgrounds.
Ability to maintain good working relationships with employees, coworkers, and departments.
Bilingual in Spanish/English required.
Possess critical thinking and problem-solving skills.
Ability to communicate effectively at all levels of the organization.
Good written and verbal communication skills.
Strong skills in computer applications and software, including MS Office, Electronic Health Records, health information exchanges, and others.

#IndCallCenter

We are excited to share that the salary range for this position is:

70,304.00 - 78,213.50

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

Quick Apply

Refine Your Search

team supervisor jobs in poway, ca

Supervisor Call Center

Supervisor Patient Access

Full-Time Store Merchandising Supervisor

Clinical Program Supervisor

BCBA Clinical Supervisor

ABA Sr. Program Manager (Mid-Tier Supervisor)

Clinical Therapist Supervisor, 2 yrs supervisor experience, 5 yrs experience as Licensed Therapist

Tax Supervisor - or Highly Experienced Tax Senior

BCBA Clinical Supervisor

ABA Clinical Supervisor

ABA Clinical Supervisor

IDD Program Supervisor

BCBA Supervisor for RBTs- $3,000 Sign on Bonus!

HVAC Supervisor

Clinical Supervisor (BCBA)

Full Time- LVN Supervisor

Maintenance Supervisor | Weekends Required | Carlsbad Resort

ABA Program Supervisor

Sanger Sequencing Supervisor

Maintenance Supervisor

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