Top 35 Service desk manager Jobs in Princeton Nj

Supervisor, IS Service Desk
Hunterdon Health —Flemington, NJ
- $72,928 - $91,161 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Customer Service Desk Analyst 1 Job ID
iconectiv, LLC. —Bridgewater, NJ
- $48,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Director – Enterprise Service Experience
S&P Global —Princeton, NJ
- $170,000 - $205,000 a year
- Email
- Computer Science
- Office
- Bachelor's degree
- Health insurance
- Referral program
Customer Service Desk Analyst 1 Job ID - 3114
iconectiv, LLC. —Bridgewater, NJ
- $48,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Office
- Microsoft Office
- Paid holidays
- Health insurance
IT Support Specialist
Catholic Charities - Diocese of Trenton —Ewing, NJ
- Full-time
- Mid-level
- In-person
2d
Information Technology Analyst 1
New Jersey Courts —Freehold, NJ
- $63,040.84 - $103,812.28 a year
- Weekends as needed
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
2d
Service Management Consultant - Major Incident Manager
Capgemini Sogeti —Bridgewater, NJ
- $55,692 - $109,200 a year
- Full-time
- Supervising experience
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
Service Management Consultant - Major Incident Manager
Capgemini —Bridgewater, NJ
- $55,692 - $109,200 a year
- Full-time
- Supervising experience
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
TechOps Assistant Manager
The RealReal —Perth Amboy, NJ
- $112,000 - $130,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
Quick Apply
Trading Operations Support & Quality Assurance Analyst – MIAX Futures
MIAX —Princeton, NJ
- $80,000 - $110,000 a year
- Email
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Application Developer III
Rutgers University —Somerset, NJ
- $106,113 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Paid holidays
- Dental insurance
Manager - Global Customer Service Operations
Tata Communications —Matawan, NJ
- $87,273 - $109,964 a year
- Full-time
- Analysis skills
- Senior level
- Communication skills
- Dental insurance
- 401(k)
IT Support Technician
Rackson Restaurants —Bridgewater, NJ
- $58,000 - $80,000 a year
- Weekends as needed
- No education required
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
17h
Sales Systems Operations Lead
Bristol-Myers Squibb —Princeton, NJ
- $150,110 - $181,898 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
3d
ServiceNow Platform Architect - Manager
Deloitte —Princeton, NJ
- $144,200 - $265,600 a year
- Full-time
- Computer Science
- Up to 50% travel
- 5 years
Help Desk Support Technician II
Silvi Concrete Products, Inc. —Fairless Hills, PA
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Senior Enterprise Business Manager– MedTech
MEDIDATA —Iselin, NJ
- $85,000 - $100,000 a year
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Paid holidays
- Disability insurance
2d
Government Sales Representative
Sweeping Corporation of America —Fairless Hills, PA
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Sales Manager
URGE FITNESS Ewing —Ewing, NJ
- $18 - $25 an hour
- Weekends as needed
- Background check
- Mid-level
- Employee assistance program
- 401(k) matching
Quick Apply

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service desk manager jobs near princeton nj

Supervisor, IS Service Desk

Hunterdon Health -
Flemington, NJ

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Job Details

Full-time
$72,928 - $91,161 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Managing technical support teams
Team supervision
Managing teams in a customer support role
High school diploma or GED
Supervising experience
Customer support

Full Job Description

Position Summary

As the Supervisor of IT Service Desk, this role will assist the Manager, IS Service Management with daily tasks related to supporting HHS staff. They will also assist in the coordination and implementation of IT peripherals on system implementation projects. In addition, they will serve as a knowledgeable resource for the service desk team and provide support as needed.

Primary Position Responsibilities

1. Supervise the service desk team to provide high-quality customer service and support

2. Follow all policies and procedures for escalation.

3. Deliver prompt and expert technical support to resolve IT service tickets efficiently

4. Oversee the coordination of IT hardware rollouts and system implementations

5. Assist with obtaining service metrics that will be the basis of process improvement intitatives

6. Provide technical troubleshooting and repair of IT systems

Qualifications

Minimum Education:
- Required:
  - High School Diploma or Equivalent
- Preferred:
  - Bachelor's Degree in Computer Science or Healthcare Information Management
Minimum Years of Experience (Amount, Type and Variation):
- Required:
  - 3 years of IT Customer Service Support & Management experience.
- Preferred:
  - 3 years of ITIL Certified experience.
License, Registry or Certification:
- Required:
  - None.
- Preferred:
  - None.
Knowledge, Skills and/or Abilities:
- Required:
  - Supervisory and coordination skills
    Excellent communication and interpersonal skills
    Ability to work both independently and as part of a team
- Preferred:
  - Proven track record of success in system maintenance and supervising a team
    Excellent troubleshooting and problem-solving skills
    Strong understanding of customer service principles and best practices

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).

Location: HHS Hunterdon Healthcare System Inc. · IS-Infrastructure Svcs
Schedule: Full-time, Days/Evenings & Weekends, Days/Evenings & Weekends

Quick Apply

Refine Your Search

service desk manager jobs in princeton nj

Supervisor, IS Service Desk

Software Support Technician

Customer Service Desk Analyst 1 Job ID

Director – Enterprise Service Experience

Customer Service Desk Analyst 1 Job ID - 3114

IT Support Specialist

Information Technology Analyst 1

Service Management Consultant - Major Incident Manager

Service Management Consultant - Major Incident Manager

TechOps Assistant Manager

Trading Operations Support & Quality Assurance Analyst – MIAX Futures

Application Developer III

Manager - Global Customer Service Operations

IT Support Technician

Sales Systems Operations Lead

ServiceNow Platform Architect - Manager

Help Desk Support Technician II

Senior Enterprise Business Manager– MedTech

Government Sales Representative

Sales Manager

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