Top 408 Switchboard operators, including answering service Jobs in Providence, Ri

Client Solutions Retention Representative (Cox Business)
Cox Communications —West Warwick, RI
- $19.13 - $28.65 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid jury duty
- Paid holidays
Guest Service Agent at Castle Hill Inn
CASTLE HILL INC —Newport, RI
- $20 - $22 an hour
- Part-time
- Hotel
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Service Coordinator
Renewal by Andersen | Esler Companies —Smithfield, RI
- $23 - $25 an hour
- Full-time
- Mid-level
- US work authorization
- Typing
- Paid holidays
- Health insurance
Customer Service Specialist
Ferrellgas —Tiverton, RI
- Full-time
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
14d
SAH Switchboard Operator
Brown University Health —Fall River, MA
- $17.33 - $25.26 an hour
- Night shift
- Hospital
- High school diploma or GED
- Typing
- On-the-job training
Telecommunications Operator 24D
Care New England Health System —Providence, RI
- $20 - $25 an hour
- Part-time
- Hospital
- English
- High school diploma or GED
Customer Service Representative - Second Shift
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
10d
Customer Service Representative
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
10d
Customer Service Representative
RI Commerce —Providence, RI
- Temporary
- Cleaning
- Internship
- Entry level
- Free parking
Quick Apply
4d
Client Advocate/Paralegal
Chisholm Chisholm & Kilpatrick LTD —Providence, RI
- $21.05 an hour
- Full-time
- Remote
- Background check
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Paid holidays
3d
Registered Client Service Associate
Morgan Stanley —Providence, RI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Serving / Bartending
JBs on the Water LLC —Warwick, RI
- $3.89 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Hilton Providence —Providence, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
5d
Retail Merchandiser MCAS Iwakuni
Ira Green, Inc. —Providence, RI
- $17 - $22 an hour
- Part-time
- Sales
- Merchandising
- Ability to lift 50 pounds
Quick Apply
Telephone Operator (SW)
CharterCARE of Rhode Island —North Providence, RI
- Per diem
- Hospital
- High school diploma or GED
- Entry level
Care Coordinator (Medical Receptionist/PSR)
Pappas OPT Physical and Hand Therapy —North Providence, RI
- $18.00 - $18.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
9d
Member Service Specialist-7741
YouFit —North Providence, RI
- Part-time
- 18 years or older
- Computer literacy
- Ability to lift 50 pounds
Quick Apply
10d
Cashier/Stocker
Island Liquors Inc —Pawtucket, RI
- From $15.50 an hour
- Part-time
- Basic math
- Maintenance
- Ability to lift 50 pounds
Quick Apply
LIHEAP Eligibility Technician/Receptionist
East Bay Community Action Program —East Providence, RI
- $20 an hour
- Full-time
- Spanish
- Computer literacy
- Office
- 403(b) matching
- Mileage reimbursement
Quick Apply
8d
Front Desk (Sat/Sun 3pm-11pm)
Extended Stay America —Providence, RI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply

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Client Solutions Retention Representative (Cox Business)

Cox Communications -
West Warwick, RI

Apply Now

Job Details

Full-time
$19.13 - $28.65 an hour

Benefits

Paid jury duty
Paid holidays
Health insurance
Military leave
Paid time off
Adoption assistance
Parental leave
401(k) matching
Volunteer time off
Bereavement leave

Qualifications

Desktop applications
Productivity software
Technical Proficiency

Full Job Description

Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.

At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.

We're on the hunt for a Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.

Ready to work with a team that's as invested in your success as you are? Let's talk!

What's in It for You?

Here's a sneak peek of the benefits you could experience as a Cox employee:

A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
A true team environment, with 3 days of real-life collaboration in the office.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

Check out all our benefits.

What You'll Do

You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:

Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
Answering customer billing calls creating a best in class experience while assisting with billing related needs.
Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
Working with sales support to find the best solutions and resolve installation or service challenges.
Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.

Who You Are

You're an empathetic listener with a knack for solving problems. Here's what sets you apart:

Minimum Qualifications:

5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
Proficiency with computers and common business software.

Preferred Qualifications:

An associate's degree or technical certifications in a related discipline.
B2B sales experience with a proven track record of meeting quotas.
Background in revenue generation or customer retention roles.
Experience in the communications industry or with a major communications equipment vendor.

USD 19.13 - 28.65 per hour

Compensation:

Hourly pay rate is in the range of $19.13 - $28.65/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $31,174.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets

Apply Now

Refine Your Search

switchboard operators, including answering service jobs in providence, ri

Client Solutions Retention Representative (Cox Business)

Guest Service Agent at Castle Hill Inn

Service Coordinator

Customer Service Specialist

SAH Switchboard Operator

Telecommunications Operator 24D

Customer Service Representative - Second Shift

Customer Service Representative

Customer Service Representative

Client Advocate/Paralegal

Registered Client Service Associate

Serving / Bartending

Front Desk Agent

Retail Merchandiser MCAS Iwakuni

Telephone Operator (SW)

Care Coordinator (Medical Receptionist/PSR)

Member Service Specialist-7741

Cashier/Stocker

LIHEAP Eligibility Technician/Receptionist

Front Desk (Sat/Sun 3pm-11pm)

I want to receive the latest job alert for switchboard operators, including answering service in providence, ri

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