Top 295 Crm manager Jobs in Providence, Ri

Enterprise Customer Success Manager
MSC Industrial Supply Co. —Providence, RI
- $62,416 - $98,082 a year
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Analysis skills
- Paid holidays
- Health insurance
5d
Channel Marketing Manager
Goods iQ —North Kingstown, RI
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Military
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Sales Manager - Aerospace & Defense
Plansee USA LLC —Franklin, MA
- $90,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Marketing
8d
Outside Sales Rep for Plumbing Manufacturers' Rep Agency
Futura Sales —Rhode Island
- $60,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
8d
Sales Manager at Castle Hill Inn
CASTLE HILL INC —Newport, RI
- $60,000 - $62,000 a year
- Customer service
- Mid-level
- Hotel
- AD&D insurance
- Paid holidays
Experienced Sales Representative - $1,500 - $3,500/Week
Rooftop Power —Warwick, RI
- $85,000 - $200,000 a year
- Full-time
- Mid-level
- Travel
- Contracts
Quick Apply
Business Development Manager
J.F. Brennan Company, Inc. —North Kingstown, RI
- Construction site
- Marketing
- 5 years
- Profit sharing
- Health insurance
Quick Apply
Customer Service Representative
Epec, LLC —New Bedford, MA
- Up to $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Business Development Manager
BDA, Inc —West Warwick, RI
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- US work authorization
- 2 years
- Paid training
- Dental insurance
Quick Apply
14d
Sales Manager - Industrial OEM
Teufelberger Fiber Rope Corp —Fall River, MA
- $100,000 - $130,000 a year
- Full-time
- Heavy lifting
- Contracts
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Looking for IBOS
TLC Creative Solutions Inc —Providence, RI
- $1,000 - $4,000 a week
- Full-time
- Reliable transportation
- Entry level
Quick Apply
Looking for IBOS
TLC Creative Solutions Inc —Providence, RI
- $1,500 - $4,000 a week
- Full-time
- Reliable transportation
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Engagement Manager, 5G, Fios and Mobility Sales, MA & RI
Drasco Sales, Verizon Authorized Sales Agent —Mansfield, MA
- $47,000 - $70,000 a year
- Full-time
- Mid-level
- Business development
- Analysis skills
Quick Apply
Outside Scrap Metal Buyer
Mid-City Scrap, LLC. —Westport, MA
- $65,000 - $75,000 a year
- Full-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
1d
Landscaping Sales Specialist
A. Buckley Landscaping —North Attleboro, MA
- $50,000 - $85,000 a year
- Full-time
- CRM software
- Background check
- Clean driving record
- 401(k)
- Paid time off
Quick Apply
1d
Customer Support Specialist
1stdibs.com —Providence, RI
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Demand Generation Manager
Therapy Brands Thrive, LLC —Barrington, RI
- Full-time
- Remote
- 5 years
- Analysis skills
- Continuous improvement
Quick Apply
7d
Business Development Manager (Medical Device Manufacturing Facility Design)
Pond & Company —Providence, RI
- $140,000 - $190,000 a year
- Email
- Remote
- Background check
- Up to 50% travel
- Engineering
Quick Apply
Strategic Negotiations Manager
Waters Corporation —Milford, MA
- $109,000 - $182,000 a year
- Remote
- Finance
- Analysis skills
- Bachelor's degree
Technical Sales Manager: Life Science, Manufacturing; Remote, USA
Saint Gobain —Bristol, RI
- $92,000 - $170,400 a year
- Remote
- Bachelor of Science
- 3 years
- Business development
- Wellness program
- Commuter assistance
Quick Apply
13d

I want to receive the latest job alert for crm manager in providence, ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm manager jobs near providence, ri

Customer Success Manager jobs in Providence, RI

Customer Service Representative jobs in New Bedford, MA

Sales Manager jobs in Fall River, MA

Customer Specialist jobs in Providence, RI

Business Development Manager jobs in Providence, RI

Sales Manager jobs in Newport, RI

Outside Sales Representative jobs in Rhode Island

Sales Representative jobs in Warwick, RI

Channel Manager jobs in Arlington, TX

Channel Manager jobs in Plymouth, MN

Finance Manager Auto Dealership jobs in Austin, TX

Channel Manager jobs in Sacramento, CA

Client Success Manager jobs in Phoenix, AZ

Hoa Manager jobs in Phoenix, AZ

Finance Manager jobs in New York, NY

Channel Manager jobs in Providence, RI

Customer Success Manager jobs in Florida

Customer Success Manager jobs in Indiana

Customer Success Manager jobs in Mesa, AZ

Remote Customer Service jobs in Tucson, AZ

Enterprise Customer Success Manager

MSC Industrial Supply Co. -
Providence, RI

Apply Now

Job Details

Full-time
$62,416 - $98,082 a year
5 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement

Qualifications

Customer communication
Stakeholder engagement
Data visualization software proficiency
Customer relationship building
Safety protocol adherence
Personal protective equipment (PPE) adherence
Sales management systems proficiency
Managing projects
CRM system proficiency
Productivity software
Financial data analysis tools
Data analysis software

Full Job Description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21171

Employment Type : Full Time

Job Category : Sales

Work Location : Providence, RI

BRIEF POSITION SUMMARY:

The Enterprise Customer Success Manager is a critical role focused on maximizing revenue, retention, profitability, and ROI within high-value National Account locations . Serving as the primary relationship owner at the location level, this role ensures seamless delivery, strong engagement, and ongoing growth. The Customer Success Manager proactively manages account health, monitors contractual and financial performance, and champions the customer experience. Acting as the liaison for clients, the position oversees solution implementation, aligns service teams, and builds strong relationships with key decision-makers. Through data-driven analysis, risk management, and cross-functional collaboration, the Customer Success Manager ensures accounts deliver sustainable profitability and ROI while uncovering opportunities for optimization, upselling, and long-term business expansion.

DUTIES AND RESPONSIBILITIES

Maintain and grow revenue and profitability within assigned National Account locations through proactive account health monitoring and identification of cross-sell and upsell opportunities.
Monitor and evaluate contractual, financial and profitability performance and solution utilization, ensuring accounts meet ROI targets, managing pricing agreements, and seeking optimization opportunities of underperforming solutions.
Serve as the primary point of contact for National Account locations, championing the customer experience, resolving escalated issues, and ensuring seamless execution of solution implementations.
Track and report on account-level KPIs to measure health, adoption, and performance against growth and profitability targets.
Align implementation activities with onsite/VMIS teams and service coverage to ensure consistent delivery and client satisfaction.
Build and maintain relationships with key decision-makers and influencers to deepen account engagement and support long-term business objectives.
Identify potential risks to account performance and profitability, develop mitigation strategies, and escalate issues as needed.
Collaborate with cross-functional teams to ensure account strategies are aligned with business priorities, financial goals, and evolving client needs.
Drive adoption and utilization of contracted solutions to maximize customer value, ROI, and profitability.
Support quarterly business reviews (QBRs), Continuous Improvement Reviews (CIRs) and other strategic planning sessions to evaluate performance and identify growth opportunities.
Onboard new locations within enterprise client accounts, ensuring smooth transition and alignment with contracted solutions.

QUALIFICATIONS

What You Need:

Bachelor's degree or a minimum of eight years of equivalent experience required.
At least two years of progressive growth in job responsibilities required.
Three to four years' experience in account management, customer success, or sales environment.
Excellent written and verbal communication skills.
Excellent relationship building and stakeholder management skills, with the ability to engage decision makers and influencers.
Strong problem solving and analytical skills with the ability to analyze data, identify trends and recommend actionable improvements.
Strong leadership, strategic thinking, and customer service orientation.
Proficiency in CRM software (Salesforce or equivalent) and data analysis tools (Excel, Tableau).
Proficiency in Microsoft Office Suite.
Ability to thrive and manage multiple accounts and projects in a fast-paced, team-oriented environment.

Bonus Points If You Have:

Industrial or manufacturing segment experience preferred

Other Requirements:

A valid driver's license may be required.
Position requires up to 50% of travel
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
Willingness to comply with customer safety and PPE protocols.

This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $62416 - $98082 with commission opportunities depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.

Apply Now

Refine Your Search

crm manager jobs in providence, ri

Enterprise Customer Success Manager

Channel Marketing Manager

Technical Sales Manager - Aerospace & Defense

Outside Sales Rep for Plumbing Manufacturers' Rep Agency

Sales Manager at Castle Hill Inn

Experienced Sales Representative - $1,500 - $3,500/Week

Business Development Manager

Customer Service Representative

Business Development Manager

Sales Manager - Industrial OEM

Looking for IBOS

Looking for IBOS

Customer Engagement Manager, 5G, Fios and Mobility Sales, MA & RI

Outside Scrap Metal Buyer

Landscaping Sales Specialist

Customer Support Specialist

Demand Generation Manager

Business Development Manager (Medical Device Manufacturing Facility Design)

Strategic Negotiations Manager

Technical Sales Manager: Life Science, Manufacturing; Remote, USA

I want to receive the latest job alert for crm manager in providence, ri

Related Searches

Explore jobs in more locations

What You Need:

Other Requirements:

Job Seeker Tools

Employer Tools

Browse

Stay Connected