Top 9 It support technician i Jobs in Providence, Ri

IT Support Technician I
Teknor Apex Company —Pawtucket, RI
- On call
- 18 years or older
- Office
- Windows
Quick Apply
3d
Help Desk Technician - Level 1
MBRAUN —Attleboro, MA
- $21 - $26 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Computer Operator I
Brightstar Lottery —West Greenwich, RI
- $24 an hour
- Day shift
- Experience equivalent to degree accepted
- Entry level
- Under 1 year
- Paid parental leave
- Disability insurance
10d
Tier 1 IT Support Technician (Full-Time, In-Office)
IT Support RI —North Smithfield, RI
- From $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Profit sharing
- Paid training
Quick Apply
IT Systems Support Technician - Level 1 - RI
CMIT Solutions —Cranston, RI
- $62,500 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
11d
Phlebotomist/Laboratory Support Tech I - Float, Outpatient - 40 hours Mixed Shifts
UMass Memorial Health —Milford, MA
- $15.75 - $28.35 an hour
- 8 hour shift
- Hospital
- Computer literacy
- English
Phlebotomist/Lab Support Tech I, Milford Regional - Inpatient - 24 hours, Days
UMass Memorial Health —Milford, MA
- $15.75 - $28.35 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Inpatient

Related jobs to explore

Based on your search for it support technician i

IT Support Technician - Bedford, MA
Feastech Data Corp —Bedford, MA
Familiarity with help desk tools and basic networking concepts. Document processes and contribute to user education, particularly for non-technical users.
$20.00 - $33.08 an hour
Quick Apply
Part-Time Behavior Technician – Paid Training
Cortica - Neurodevelopmental —Burlington, MA
High School or equivalent, bachelor's or master's degree. Tech-savvy with EMR systems and Microsoft Office tools.
$23.62 - $31.69 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
Quick Apply
2d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
This role is responsible for providing exceptional customer service, resolving common technical issues, documenting work accurately, and escalating issues…
$45,000 - $55,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support technician i in providence, ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician I

Teknor Apex Company -
Pawtucket, RI

Quick Apply

Job Details

3 days ago

Qualifications

Phone communication

Full Job Description

When Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that’s carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in Belgium, Singapore, Germany, and China.

Throughout this global expansion Teknor has remained a privately held company, and today Fain’s grandson sits at the helm, maintaining the family’s tradition of fostering deep employee and customer relationships. These relationships are what allow us—together—to deliver customized compound solutions and help our customer’s create better products.

“Manufacturing is a team sport and we work together to achieve our goals.” ~Jon Fain

Join the team behind our custom compounds.

RESPONSIBILITIES:

The IT Support Technician I:

Provides first-line technical support for Windows workstations, laptops, mobile devices, Microsoft 365 applications, printers, peripherals, VPN connectivity, and other end-user technologies.
Performs endpoint deployment and lifecycle management activities, including device staging, workstation deployments, hardware replacements, relocations, asset tracking, and equipment recovery.
Executes approved identity and access management activities, including account unlocks, password resets, multi-factor authentication (MFA) support.
Troubleshoots endpoint hardware, operating systems, Microsoft 365 applications, Microsoft Intune, and business application issues, resolving incidents within documented procedures and escalating complex issues as appropriate.
Maintains accurate service tickets, asset records, and technical documentation while meeting established service level agreements (SLAs).
Creates and updates knowledge base articles, work instructions, and standard operating procedures to improve consistency, knowledge sharing, and first-contact resolution.
Identifies recurring support issues and recommends opportunities to improve operational efficiency through process standardization, improved documentation, automation, or enterprise endpoint management tools.
Assists with software packaging, application deployment, endpoint configuration, and deployment validation using Microsoft Intune, PDQ Deploy, or other approved endpoint management platforms.
Adheres to established cybersecurity, asset management, change management, and IT operational procedures to maintain a secure and compliant computing environment.
Participates in rotational on-call coverage and collaborates with Infrastructure, Network, Cybersecurity, and Application teams to ensure timely resolution of customer issues.

REQUIRED EDUCATION:

Associate degree in Information Technology or a related field preferred.
Relevant technical certifications (CompTIA A+, Network+, Microsoft, etc.) are a plus.

REQUIRED EXPERIENCE:

2–3 years of Service Desk, desktop support, or related technical support experience.

SKILLS & CAPABILITIES:

Strong troubleshooting and analytical skills.
Excellent customer service and interpersonal communication skills.
Working knowledge of Microsoft Windows operating systems and Microsoft 365 applications.
Basic understanding of Active Directory, Microsoft Entra ID, Microsoft Intune, and endpoint management concepts.
Familiarity with Microsoft Intune, PDQ Deploy, or similar endpoint management platforms.
Strong organizational, documentation, and time management skills.
Ability to follow documented procedures while exercising sound judgment.
Demonstrates a continuous improvement mindset by identifying opportunities to simplify work, improve processes, and enhance the end-user experience.
Ability to work independently and collaboratively within a team environment.

PHYSICAL DEMANDS:

Must be able to lift and carry up to 50 pounds.
Must be able to perform workstation setups, equipment installations, and office relocations.
Must be able to communicate effectively in person, by telephone, and electronically.
Ability to perform time-sensitive troubleshooting activities.

WORKING CONDITIONS:

Office environment requiring hands-on technical support.
Frequent endpoint deployment and equipment handling.
Participation in rotational 24x7 support coverage as required.

Teknor Apex is an equal opportunity employer and does not discriminate against any protected status under state or federal laws. Must be 18 years of age or older to work at Teknor Apex.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

it support technician i jobs in providence, ri

IT Support Technician I

Help Desk Technician - Level 1

Computer Operator I

Tier 1 IT Support Technician (Full-Time, In-Office)

IT Systems Support Technician - Level 1 - RI

Phlebotomist/Laboratory Support Tech I - Float, Outpatient - 40 hours Mixed Shifts

Phlebotomist/Lab Support Tech I, Milford Regional - Inpatient - 24 hours, Days

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for it support technician i in providence, ri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected