Top 5 Desktop support technician Jobs in Provo Ut

Help Desk Technician
Thrive Foods —American Fork, UT
- Overtime
- Azure
- Office
- Windows
Associate tech support technician (Hybrid Draper, UT)
Progressive Leasing —Draper, UT
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
15h
IT Support Technician
Conduent Commercial Solutions, LLC —Sandy, UT
- $22 an hour
- Email
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid training
- Paid holidays
Senior Help Desk Technician
Costa Vida —Pleasant Grove, UT
- Hospitality
- Construction site
- 5 years
Quick Apply

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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desktop support technician jobs near provo ut

Help Desk Technician

Thrive Foods -
American Fork, UT

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Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Job Title: Help Desk Technician

Department: Information and Technology (IT)

Reports To: IT Manager

The Helpdesk Technician supports the company with a wide range of IT tasks, questions, and projects. Responsibilities include troubleshooting and setting up hardware such as desktops, laptops, printers, and peripherals, as well as supporting software needs such as email, updates, account creation, and antivirus. The technician uses the company’s ticketing system to track support requests and time spent on tasks. This role also includes creating new procedures and maintaining existing documentation related to the position.

Essential Functions Include:

Resolve technical issues for end users on Windows and macOS systems
Troubleshoot basic network and connectivity problems
Set up and provision new IT equipment, including laptops, monitors, and peripherals
Support the ongoing documentation and improvement of systems and processes
Manage IT assets by tracking new inventory and service or repair activity
Train end users on the proper use of technology and software
Assist with phone system management
Maintain a clean and organized work environment
Support the IT Manager with additional projects as needed

Qualifications Include:

High School Degree or Equivalent
6 months or more of Help Desk experience
Experience with ticket systems to document issues, troubleshooting steps, and resolution
Ability to support user account setup, password resets, and basic access troubleshooting
Ability to prioritize multiple support requests and manage time effectively
Familiar with remote support tools and techniques for assisting users in different locations
Understanding security best practices, including phishing, antivirus, and password management
Strong problem-solving skills and close attention to detail
Basic knowledge of VPN, WLAN/LAN, and basic TCP/IP technologies
Experience with Windows 11, MacOS, and Active Directory basics
Service-oriented mindset with a passion for helping others
Basic understanding of troubleshooting Microsoft 365 user setup and account-related issues
Experience with Microsoft 365 administration, including basic user and license management, is preferred
Exposure to Azure administration and Intune is a plus
Exposure to SCCM and ITSM platforms is a plus
CompTIA certification is preferred.

Physical Requirements: Must be able to perform with our without accomodations:

Consistent and reliable attendance
Typical of an office or warehouse environment
Occasional lifting of up to 30 lbs.

Schedule:

This is an hourly position that typically follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. Occasional overtime may be required, based on business needs.

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desktop support technician jobs in provo ut

Help Desk Technician

Associate tech support technician (Hybrid Draper, UT)

IT Support Technician

Senior Help Desk Technician

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Essential Functions Include:

Qualifications Include:

Physical Requirements: Must be able to perform with our without accomodations:

Schedule:

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