Top 35 Chat support Jobs in Puerto Rico

Quality Assurance & Customer Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer Science
- Mid-level
- Office
Customer Service Representative - Chat Support - San Juan, PR
Optum —San Juan, PR
- 8 hour shift
- Hybrid work
- Computer literacy
- Pass drug screening
- English
2d
BILINGUAL PROVIDER SERVICES REPRESENTATIVE - CALL CENTER
TPIS —Guaynabo Municipio, PR
- $13 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
Quick Apply
9d
Customer Service Representative
AspenView Technology Partners —San Juan, PR
- $0 a year
- Weekends as needed
- Hybrid work
- Spanish
- English
- Office
Quick Apply
Fueling Operations Support Manager - REMOTE
Ryder System —San Juan, PR
- $75,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
Recruiter
NSC Staffing —Salinas, PR
- From $36,000 a year
- Urgently hiring
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Engineering Tools Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Writing skills
- Mid-level
- Office
Research and Technical Support Specialist
e-Nabler Corporation —San Juan, PR
- $12 - $15 an hour
- Weekends as needed
- Background check
- Spanish
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technical Support Coordinator IV
Ryder System —San Juan, PR
- $28 an hour
- Weekends as needed
- ASE Certification
- Data analysis skills
- Research
- Disability insurance
- Health insurance
4d
Digital Channel Advisor
A&A Tours —San Juan, PR
- From $12 an hour
- Full-time
- Spanish
- English
- In-person
- Health insurance
Quick Apply
Customer Service Representative
Critical Hub Networks —San Juan, PR
- $11 an hour
- Full-time
- Computer literacy
- Administrative experience
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
3d
Puerto Rico - Infield Mentor
The Church of Jesus Christ of Latter-day Saints —Ponce, PR
- Part-time
- Organizational skills
- Classroom experience
- Leadership
Senior Process Associate
Infosys —Aguadilla, PR
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
Pharmacy Technician I Centralized Services
Walgreens —Guaynabo, PR
- $16.50 - $22.00 an hour
- 18 years or older
- Spanish
- Computer literacy
Wireless Technical Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer Science
- Writing skills
- English
Contact Center Representative
Inmediata Health Group —San Juan, PR
- $12 an hour
- Full-time
- Spanish
- Medical office experience
- English
Quick Apply
Dental Network Contact Center Representative
Inmediata Health Group —San Juan, PR
- $12 an hour
- Full-time
- Spanish
- English
- 1 year
Quick Apply
U.S. Customs and Border Protection DHS Virtual Career Expo 9/10
U.S. Customs and Border Protection —United States
- $40,000 - $125,000 a year
- Full-time
- Background check
- Military
- Entry level
- Health insurance
- Dental insurance

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Maintenance Technical Support Coordinator IV
Ryder System —San Juan, PR
Ability to diagnose, recommend and communicate mechanical and electrical repair recommendations with minimal (if any) support utilizing diagnostic and technical…
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Quality Assurance & Customer Support Engineer

Hewlett Packard Enterprise -
San Juan, PR

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Cross-functional communication

Full Job Description

Quality Assurance & Customer Support Engineer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are seeking highly motivated Quality Assurance & Customer Support Engineer to join our team in a hybrid role focusing on product quality, test automation, and technical customer support. In this position, you will play a key role in ensuring the reliability and usability of our Mist Cloud platform.

You will help drive product quality, contribute to engineering decisions, and serve as a bridge between customers and development teams. The role involves hands-on test execution and real-world troubleshooting of issues, while leveraging automation and AI-assisted tools to expand test coverage, accelerate root cause analysis, and improve overall engineering efficiency.

In a typical day as a Quality Assurance & Customer Support Engineer, you would...

Validate Web UI and REST API functionality across staging and production environments for product quality and customer readiness.
Investigate, reproduce, and debug customer-reported issues, providing clear updates while working toward timely resolution and customer satisfaction.
Log, track, and manage defects and enhancements with clear documentation and prioritization, driving resolution with engineering teams.
Build and maintain test environments and testbeds to support reliable testing, issue reproduction, and validation.
Maintain and update test plans for regression coverage and release readiness.
Develop and expand automated test coverage using Python and modern frameworks, leveraging AI-assisted tools to improve coverage, efficiency, and troubleshooting.
Write and maintain clear technical documentation for QA and Support teams.
Manage multiple priorities independently in a fast-paced environment.

What you need to bring:

4-6 years of combined experience in Quality Assurance, software testing, Customer Support, or related engineering roles.

== OR ==

6+ years of combined experience in Quality Assurance, software testing, Customer Support, or related engineering roles.

Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Strong written and verbal communication skills.
Analytical mindset with attention to detail and proactive problem-solving.
Solid understanding of programming concepts, software development, and testing best practices
Proficiency in Python programming language.
Ability to work in a fast-paced, cross-functional environment and manage priorities.

Preferred Qualifications:

Experience testing and troubleshooting Web applications and REST APIs.
Experience with Selenium and pytest.
Experience using AI-assisted tools to support debugging, test creation, or workflow efficiency.
Strong initiative and creative problem-solving skills.
Experience writing and maintaining regression test cases.
Familiarity with Django REST Framework or similar APIs.
Exposure to L2/L3 networking concepts.

Other Information:

Must be able to join team meetings three times a week during early or late hours to support international teams and customers.

U.S. citizenship required: This role will be responsible for services in a FedRAMP High compliant environment that requires proof of U.S. citizenship

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico #networking

Job:

Engineering

Job Level:

TCP_03

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Apply Now

Refine Your Search

chat support jobs in puerto rico

Quality Assurance & Customer Support Engineer

Customer Service Representative - Chat Support - San Juan, PR

BILINGUAL PROVIDER SERVICES REPRESENTATIVE - CALL CENTER

Customer Service Representative

Fueling Operations Support Manager - REMOTE

Recruiter

Engineering Tools Support Engineer

Research and Technical Support Specialist

Maintenance Technical Support Coordinator IV

Digital Channel Advisor

Customer Service Representative

Puerto Rico - Infield Mentor

Senior Process Associate

Pharmacy Technician I Centralized Services

Wireless Technical Support Engineer

Contact Center Representative

Dental Network Contact Center Representative

U.S. Customs and Border Protection DHS Virtual Career Expo 9/10

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