Top 396 Customer representative Jobs in Puerto Rico

Cust Care Rep I-Bilingual (US)
Elevance Health —San Juan, PR
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
9d
Telemarketing/CSR Representative - 2 years Telemarketing experience required
Inter-Strap Packaging Systems —San Juan, PR
- $18 - $23 an hour
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
6d
CUSTOMER SERVICE REPRESENTATIVE
B Fernandez & Hermanos Inc. —San Juan, PR
- Full-time
Quick Apply
Bilingual Contact Center Representative (Medical Record Retrieval) 6616
Advantmed —Puerto Rico
- $12 a year
- Remote
- Spanish
- English
- Windows
- Paid training
Quick Apply
Customer Service Representative (Call Center)
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Full-time
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Case Review Representative
OncoHealth —Guaynabo, PR
- $13 - $15 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
Quick Apply
Customer Service Representative
Firstsource Healthcare —Mayagüez, PR
- Overtime
- Remote
- Basic math
- High school diploma or GED
- Typing
10d
Customer Service Representative - Distribution
Bunzl —San Juan, PR
- Day shift
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
AspenView Technology Partners —San Juan, PR
- $0 a year
- Weekends as needed
- Hybrid work
- Spanish
- English
- Office
Quick Apply
Customer Service Representative
Telemedik —Mayagüez, PR
- Temporary
- Spanish
- HIPAA
- English
- Retirement plan
Quick Apply
13d
Fraud Monitoring Representative
Popular Bank —San Juan, PR
- Part-time
- Spanish
- Microsoft Excel
- English
Collections Representative
Caduceus —Bayamón, PR
- Full-time
- Spanish
- English
- Office
Quick Apply
1d
Bilingual Customer Service Representative- 100% Work From Home| Puerto Rico
Infosense PR —Puerto Rico
- $10.50 an hour
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
- Work from home
- Flexible schedule
Quick Apply
6d
CUSTOMER SERVICE REP. I-SC
TPIS —Mayagüez Municipio, PR
- $12 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
Quick Apply
13d
Medical Network Representative
IT Staffing PR —San Juan, PR
- $16 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- English
Quick Apply
Associate Customer Service
Abbott Laboratories —Arecibo, PR
- $12.80 - $22.40 an hour
- Full-time
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
7d
Commercial Services Specialist II (Manheim)
Cox Automotive —Toa Baja, PR
- $20.10 - $30.10 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Paid holidays
7d
PR-CUSTOMER SERVICE REP. I-SC
TPIS —Hatillo Municipio, PR
- $12 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
Quick Apply
3d
Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR
Optum —San Juan, PR
- Overtime
- Microsoft Word
- Computer literacy
- Medical office experience
Remote Fraud Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $12.10 an hour
- 8 hour shift
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Paid holidays
1d

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Cust Care Rep I-Bilingual (US)

Elevance Health -
San Juan, PR

Apply Now

Job Details

9 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Customer Care Representative I

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

How you will make an impact:

Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting.
Seeks, understands and responds to the needs and expectations of internal and external customers. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

Minimum Qualifications:

Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language test/assessment.

Preferred Skills, Capabilities and Experiences:

Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. Performs other duties as assigned.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

customer representative jobs in puerto rico

Cust Care Rep I-Bilingual (US)

Telemarketing/CSR Representative - 2 years Telemarketing experience required

CUSTOMER SERVICE REPRESENTATIVE

Bilingual Contact Center Representative (Medical Record Retrieval) 6616

Customer Service Representative (Call Center)

Case Review Representative

Customer Service Representative

Customer Service Representative - Distribution

Customer Service Representative

Customer Service Representative

Fraud Monitoring Representative

Collections Representative

Bilingual Customer Service Representative- 100% Work From Home| Puerto Rico

CUSTOMER SERVICE REP. I-SC

Medical Network Representative

Associate Customer Service

Commercial Services Specialist II (Manheim)

PR-CUSTOMER SERVICE REP. I-SC

Call Center Representative (NYCHH) Hybrid after Training - San Juan, PR

Remote Fraud Call Center Representative - Puerto Rico

I want to receive the latest job alert for customer representative in puerto rico

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Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

Analyzes problems and provides information/solutions.

Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.

Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Provides external and internal customers with requested information.

Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting.

Seeks, understands and responds to the needs and expectations of internal and external customers. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

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