Top 30 Helpdesk support Jobs in Puerto Rico

Delivery Partner
Magnit —Juana Díaz, PR
- $50,000 - $60,000 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Mobility Operations Specialist (Puerto Rico)
Collins Aerospace —Santa Isabel Municipio, PR
- Full-time
- Remote
- System design
- English
- Mid-level
- Health insurance
- Tuition reimbursement
5d
IT Help Desk Analyst (Onsite)
OneTrust International LLC —San Juan, PR
- $18 - $22 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Web Conferencing Support Engineer (Puerto Rico)
Collins Aerospace —Santa Isabel Municipio, PR
- Full-time
- Remote
- English
- Mid-level
- Travel
- Health insurance
- Tuition reimbursement
3d
IT Service Desk Analyst I
Northbridge University —San Juan, PR
- Full-time
- Classroom
- Computer Science
- University
- AD&D insurance
- Disability insurance
Quick Apply
6d
Network Operations Center Specialist (Puerto Rico)
Collins Aerospace —Santa Isabel Municipio, PR
- Weekends as needed
- Remote
- English
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
4d
MIS - Help Desk Technician
CBX Global —Aguadilla, PR
- $30,000 - $35,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing —Guaynabo, PR
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Desktop Support Engineer (Freelancer/On demand) Arecibo
Axiom Technologies —Arecibo, PR
- Part-time
- Mid-level
- Windows
- 3 years
Professional Consultant
InTWO —Puerto Rico
- $40,000 - $50,000 a year
- Full-time
- Computer Science
- Computer literacy
- System design
- Health insurance
- 401(k)
IT Support Technician
Column Technical Services —San Juan, PR
- Bilingual
- Mid-level
- Office
Quick Apply
2d
Computer Technician - IT
Insight Communications —San Juan, PR
- $18,720 - $24,960 a year
- 8 hour shift
- Computer Science
- Mid-level
- Office
Quick Apply
Jr. IT Infrastructure Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
Sofware Developer/Data Integration
E-Health Partners, Inc —Guaynabo, PR
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Free parking
- Health insurance
Quick Apply
13d
Web & Digital Content Specialist (Graphic Designer)
Payroc —San Juan, PR
- $35,060 - $40,130 a year
- 8 hour shift
- Spanish
- Marketing
- English
Quick Apply
4d

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Ability to convey technical information to non-technical stakeholders clearly. A Bachelor's Degree or equivalent experience and minimum 8 years prior experience…

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Community Choice Financial Family of Brands —Dublin, OH
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Delivery Partner

Magnit -
Juana Díaz, PR

Apply Now

Job Details

$50,000 - $60,000 a year

Qualifications

Vendor relationship building
Client rapport building
Productivity software

Full Job Description

Job Description

Posted Tuesday, June 23, 2026 at 5:00 AM

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About the Role

The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery.

Location

This role requires working a hybrid schedule in Juana Diaz and Salinas, PR. Actual location will depend on the season.

What You Will Do

DP is responsible for the day-to-day delivery of Magnit’s products/services
The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work

Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
Implement new processes or enhance current processes to strengthen efficiencies

For Payroll desk:

Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete MagnitVMS VMS records
Handle critical Employee Relations issues, requesting support and guidance as required
Resolve and follow-through, in a timely manner, all issues related to the worker
Escalate to the DM/PM any serious issues that may jeopardize Magnit’s position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.

For Staffing desk:

Facilitate the fulfillment of temporary requisitions through MagnitVMS (VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers

Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency

What You Will Need

Bachelor’s degree or equivalent combination of education and relevant work experience
3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
Experience working with VMS platforms (e.g. MagnitVMS) preferred
Experience with contingent workforce programs, staffing vendors, or payroll operations
Strong working knowledge of Microsoft Office Suite
Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)

Compensation

Salary range: $50,000-$60,000 USD annually

Salary rates are based on experience, skills, and geographical location

What Magnit will Offer You

At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
https://magnitglobal.com/us/en/privacy-notice.html

Job Details

Job Family

Staff Jobs

Pay Type

Salary

Employment Indicator

Regular

Juana Díaz, 00795, Puerto Rico,

Salinas, Puerto Rico

Apply Now

Refine Your Search

helpdesk support jobs in puerto rico

Delivery Partner

Mobility Operations Specialist (Puerto Rico)

IT Help Desk Analyst (Onsite)

Help Desk Support Level 2 - Managed Service Provider

Web Conferencing Support Engineer (Puerto Rico)

IT Service Desk Analyst I

Network Operations Center Specialist (Puerto Rico)

MIS - Help Desk Technician

Desktop Technician

Associate, IT Help Desk

Jr IT Help Desk Administrator

Help Desk Support Level 2 - Managed Service Provider

Desktop Support Engineer (Freelancer/On demand) Arecibo

Professional Consultant

IT Support Technician

Computer Technician - IT

Jr. IT Infrastructure Administrator

Sofware Developer/Data Integration

Web & Digital Content Specialist (Graphic Designer)

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