Top 65 Pc technician Jobs in Puerto Rico

Intermediate Help Desk Operator (Onsite)
CAPITOL BRIDGE PUERTO RICO LLC —Isabela, PR
- $16.54 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
4d
IT Technician
Bella Group —San Juan, PR
- Full-time
- Driver's License
- Bachelor's degree
- In-person
Quick Apply
4d
Help Desk Support Specialist
Provider Network Solutions LLC —San Juan, PR
- $40,000 - $45,000 a year
- Full-time
- Spanish
- Writing skills
- HIPAA
Quick Apply
5d
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Onsite IT Technician
CAPITOL BRIDGE PUERTO RICO LLC —Isabela, PR
- $20 an hour
- Monday to Friday
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
IT Desktop Support Specialist
Optum —San Juan, PR
- 8 hour shift
- Spanish
- Pass drug screening
- HIPAA
Desktop Support
Artech LLC —Aguadilla, PR
- Contract
- Office
- Entry level
Quick Apply
IT Service Desk Analyst I
Northbridge University —San Juan, PR
- Full-time
- Classroom
- Computer Science
- University
- AD&D insurance
- Disability insurance
Quick Apply
IT Request and Backlog Management Analyst (Puerto Rico)
Collins Aerospace —Santa Isabel Municipio, PR
- Full-time
- Remote
- 5 years
- English
- Mid-level
- Health insurance
- Tuition reimbursement
11d
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
IT Help Desk (SEASONAL)
Evertec —San Juan, PR
- Extended hours
- Spanish
- Computer Science
- Writing skills
Quick Apply
MIS - Help Desk Technician
CBX Global —Aguadilla, PR
- $30,000 - $35,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
Computer Technician - IT
Insight Communications —San Juan, PR
- $18,720 - $24,960 a year
- 8 hour shift
- Computer Science
- Mid-level
- Office
Quick Apply
NOC Technician Tier 1
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply
PC Support / Field Service Technician
IT Staffing PR —San Juan, PR
- $14 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Analyst I, Product Technical Support
FIS Global —San Juan, PR
- Full-time
- Azure
- Pass drug screening
- Mid-level
6d
IT Specialist
Carlos Albizu University —San Juan, PR
- Online Application
- Computer Science
- Computer literacy
- HIPAA
IT Field Technician
MILLENNIAL NETWORKS —Guaynabo, PR
- $27,040 - $35,360 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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pc technician jobs near puerto rico

Intermediate Help Desk Operator (Onsite)

CAPITOL BRIDGE PUERTO RICO LLC -
Isabela, PR

Quick Apply

Job Details

$16.54 an hour
4 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Customer support

Full Job Description

Position Title: Help Desk Operator - Intermediate (OnSite)

Capitol Bridge is seeking a dynamic and experienced individual to join our team as an Intermediate Help Desk Operator in Isabela, PR, to support an important government project. As a leading organization, Capitol Bridge provides top-tier services while prioritizing security and compliance.

Location: Isabela, Puerto Rico

Pay and Benefits:

Salary: 16.54 p/h
Health Insurance- medical, dental, vision & pharmacy benefits. (Employer contribution included)
Company sponsored Life Insurance.
401K Retirement plan.
Vacation Leave and Sick Leave
Employee Assistance Program
Paid Training
Paid Holidays

Position Overview:

The Intermediate Help Desk Operator delivers front-line customer support by handling inbound and outbound calls, emails, and inquiries from DEA registrants and clients. This role focuses on resolving routine issues quickly and accurately while escalating complex matters to senior operators. Strong multitasking, attention to detail, and a commitment to meeting service performance standards are essential.

Key Responsibilities:

Expected to answer calls (inbound/outbound) and emails in addition to other source items.
Provide world-class customer service and assist clients with problems or issues.
Able to handle large orders and tasks at one time by multitasking.
Provide support to both clients, DEA registrants and contractors.
Must be accurate and efficient with all documentation and delivery of services.
Provide customer support services to the DEA registrant community.
Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue.
Provide first-tier support to end users for call support and resolve less complex problems immediately. More complex problems shall be referred to senior level Help Desk Operators.
Possesses specialized experience which may include, but is not limited to: acquisition, finance, material, supply chain, personnel, data and other management areas. Analyzes customers' needs to determine functional requirements. Performs functional responsibilities in an independent manner.
Meet or exceed all project requirements and metric performance requirements such as Quality Assurance, Average handle Time, Adherence and Attendance.
Be able to accept critical feedback and implement changes quickly.
Be able to adapt to change.

Screenings Requested:

You may receive requests for background checks, credit checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity. *Please be aware that our organization and our client adhere to stringent security regulations, necessitating a thorough background screening process for all potential hires. We value transparency and want to inform you that this screening may result in a delay of at least 60 days prior to onboarding. Rest assured, we are committed to maintaining a secure and compliant work environment. We appreciate your understanding and cooperation as we prioritize the safety and confidentiality of our operations.

Reasonable Accommodation:

If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

EEO Statement:

Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Texting Notice:

We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.

Qualifications:

High School Diploma or High School Equivalency required
Minimum of six (6) years of experience, including two (2) years as a customer support services operator/analyst
Bachelor’s Degree preferred (equivalency accepted: one year of education equals one year of experience, and vice versa)
Being a multilingual speaker is a plus
Certifications: None required

Quick Apply

Refine Your Search

pc technician jobs in puerto rico

Intermediate Help Desk Operator (Onsite)

IT Technician

Help Desk Support Specialist

Help Desk Support Level 2 - Managed Service Provider

Onsite IT Technician

IT Desktop Support Specialist

Desktop Support

IT Service Desk Analyst I

IT Request and Backlog Management Analyst (Puerto Rico)

Desktop Technician

Associate, IT Help Desk

IT Help Desk (SEASONAL)

MIS - Help Desk Technician

Jr IT Help Desk Administrator

Computer Technician - IT

NOC Technician Tier 1

PC Support / Field Service Technician

Analyst I, Product Technical Support

IT Specialist

IT Field Technician

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