Top 1128 Service associate Jobs in Puerto Rico

Remote Fraud Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $12.10 an hour
- Email
- Remote
- Background check
- 18 years or older
- English
- Paid training
- Paid holidays
Remote Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc. —Guaynabo, PR
- $11 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- English
- Paid training
- Paid holidays
Customer Service Associate - Temporary
Walgreens —Puerto Rico
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
9d
Retail Sales Associate Full Time (PR)
PetSmart —Carolina, PR
- $17.09 - $29.85 an hour
- Weekends as needed
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Grievances & Appeals Representative
Humana —Puerto Rico
- $34,400 - $45,000 a year
- Overtime
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid parental leave
- Paid holidays
5d
Asset Protection Service Associate
JCPenney —San Juan, PR
- $13.00 - $16.25 an hour
- 18 years or older
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Retail Sales Associate Part Time (PR)
PetSmart —San Juan, PR
- $17.00 - $29.75 an hour
- Part-time
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Center Section Associate
Walmart —Mayagüez, PR
- $13 - $26 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
14d
MIS - Help Desk Technician
CBX Global —Aguadilla, PR
- $30,000 - $35,000 a year
- Mid-level
- Office
- Windows
Quick Apply
First Article Inspection (FAI) Quality Auditing Associate
Accenture —Guaynabo Municipio, PR
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- CAD
- Paid holidays
- Disability insurance
Docucare Associate
Xerox —San Juan, PR
- $30,000 - $60,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Courtesy Desk
Walmart —Carolina, PR
- $13.50 - $26.50 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Manufacturing Operator
Eli Lilly —Carolina, PR
- $12.98 - $29.09 an hour
- Full-time
- Spanish
- Customer service
- Engineering
- Health insurance
- Dental insurance
6d
Operations Associate - Part Time
Sephora —San Juan, PR
- $16.60 - $19.30 an hour
- Part-time
- Sales
- Merchandising
- Ability to lift 50 pounds
- Health insurance
13d
Academy Training Coordinator
Walmart —San Juan, PR
- $14.50 - $27.50 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
11d
Chief Engineer Hampton and Homewood Suites by Hilton San Juan
PG Management, LLC —San Juan, PR
- $50,000 - $52,000 a year
- Weekends as needed
- Background check
- Spanish
- Engineering
- Health insurance
- Dental insurance
Quick Apply
13d
Accounts Receivable Clerk
AZC Metropolitan Distributors, Inc. —Toa Baja, PR
- From $15 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid time off
- Professional development assistance
Quick Apply
Paralegal
Linder & Associates, LLC —San Juan, PR
- From $17 an hour
- Full-time
- Bilingual
- Mid-level
- Organizational skills
- Free parking
- Health insurance
Quick Apply
Customer Service Associate
Confidential —Cataño, PR
- From $12 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Dynamic Program – Automation & PLC Training
JC Automation Corp —Manatí, PR
- $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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Remote Fraud Call Center Representative - Puerto Rico

Conduent Business Solutions of Puerto Rico, Inc. -
Guaynabo, PR

Apply Now

Job Details

Full-time
$12.10 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Retirement plan

Qualifications

Computer operation
Customer communication
English
Windows
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Fraud Call Center Representative - Puerto Rico

Must be proficient in English.

Must reside in Puerto Rico to be considered.

$12.10 HR

Opportunity to earn an additional $350 per month.

Great Benefits and Paid Training!

As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.

What we offer:

Work From Home
We are currently hiring for the following shifts: 12:00 PM–9:00 PM, 3:00 PM–12:00 AM Days off will vary.
Full-Time Employment: Reliable schedule and stability.
Competitive Pay: $12.10 starting on day one.
- Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying.
Night differential: $1.50 per hour for any hours worked between 6pm to 6am AST, Monday through Sunday.
- This is not a specific overnight shift, the differential applies to hours you work that fall within that time window, based on your assigned schedule.
Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm AST)
Paid Training: Get the training you need to excel.
Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
Full Benefits: Comprehensive benefit options and a great work environment that values your success

What You'll Do:

Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
Process fraud claims and disputes per client guidelines.
Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
Support team operations with other duties and tasks as assigned.

What We're Looking For:

A clear communicator who can explain complex topics in simple terms.
A passionate, reliable professional with integrity and a drive to deliver exceptional service.
Someone committed to excellent attendance and able to follow a structured, full-time schedule.
A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
Strong written and verbal communication skills with attention to accuracy.
Comfortable navigating multiple systems and screens in a fast-paced environment.
Ready to take high-volume calls while maintaining focus and professionalism.

Required Qualifications:

Must be at least 18 years old and possess a High School Diploma or equivalent.
Must have 6 months of Customer Service, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Working knowledge of computers and Windows applications.

Training Requirements:

Completion of a mandatory 3-week training program (Week 1 classroom; Weeks 2–3 call handling with support).
Must maintain an average quiz score of 80%+ and complete all required E-Learning training.

Technical & Workspace Requirements:

Must have a secure, reliable high-speed internet connection, including a verified speed test of at 50 download Mbps & 10 upload; (no Wi-Fi).
Must maintain a dedicated work area with a desk, chair, power access, and direct LAN (wired) connection.
Company equipment will be provided

Preferred Qualifications:

6 months of experience in the banking or financial industry.

Looking for more information?
We’re happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It’s a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you.

Landing Page: About Call Center Representative Role

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

service associate jobs in puerto rico

Remote Fraud Call Center Representative - Puerto Rico

Remote Call Center Representative - Puerto Rico

Customer Service Associate - Temporary

Retail Sales Associate Full Time (PR)

Grievances & Appeals Representative

Asset Protection Service Associate

Retail Sales Associate Part Time (PR)

Center Section Associate

MIS - Help Desk Technician

First Article Inspection (FAI) Quality Auditing Associate

Docucare Associate

Courtesy Desk

Manufacturing Operator

Operations Associate - Part Time

Academy Training Coordinator

Chief Engineer Hampton and Homewood Suites by Hilton San Juan

Accounts Receivable Clerk

Paralegal

Customer Service Associate

Dynamic Program – Automation & PLC Training

I want to receive the latest job alert for service associate in puerto rico

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