Top 28 Help desk Jobs in Punta Gorda, Fl

Help Desk Technician (Part-time)
Lee County Tax Collector —Fort Myers, FL
- From $18.38 an hour
- Part-time
- Computer literacy
- Writing skills
- Research
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
1d
IT Support Specialist CL-27
United States District Court - Middle District of Florida —Fort Myers, FL
- $59,732 - $97,098 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Data entry
IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Port Charlotte, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
14d
Technical Consultant - Patient Monitoring (Field: Fort Myers/Sarasota, FL)
Philips —Fort Myers, FL
- $29 - $45 an hour
- Overtime
- Computer Science
- Hospital
- Customer service
- Health savings account
- Employee stock purchase plan
7d
IT Specialist (AV Experienced), Division Services
Mattamy Homes —Venice, FL
- Full-time
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
Depot and Deployment Engineer
Entech —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
10d
IT Systems Engineer
Entech —Fort Myers, FL
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Implementation Specialist (UKG Ready required)
Payroll Office of America, LLC —Cape Coral, FL
- $28 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Business development
- Paid holidays
- Health insurance
Quick Apply
Specialist, Technical Support- Fort Myers
(Mosaic Shared Services) Millennium Healthcare Management Serv LLC —Port Charlotte, FL
- $19.80 - $29.70 an hour
- Overtime
- Computer literacy
- Basic math
- Research
Quick Apply
8d
Technical Support Specialist
Pulsafeeder, Inc. —Punta Gorda, FL
- $28 - $29 an hour
- Online Application
- Mid-level
- Assembly
- Organizational skills
- Health insurance
- Paid time off
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
2d
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time)
Govcio LLC —United States
- $65 - $70 an hour
- Part-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring

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Help Desk Technician (Part-time)
Lee County Tax Collector —Fort Myers, FL
Valid Florida driver’s license required at time of application. Working towards a degree or certification in computer support, computer network or related field…
From $18.38 an hour
IT Desktop Support Technician (ONSITE)
Bethel Farms —Arcadia, FL
Ability to communicate technical issues clearly to non-technical users. 1–3 years of experience in IT support, help desk, or technical support roles.
Quick Apply
2d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
$22.35 - $26.08 an hour
11h

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Help Desk Technician (Part-time)

Lee County Tax Collector -
Fort Myers, FL

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Job Details

Part-time
From $18.38 an hour

Qualifications

Computer operation
Phone communication
Writing skills
Client rapport building
Equipment troubleshooting
Microsoft Office
Driver's License
Desktop (troubleshooting support)
Technical Proficiency
Client interaction via phone calls

Full Job Description

Description:

This is a part-time position located in our Downtown Fort Myers office. Starting hourly rate of $18.38.

Are you the person friends and coworkers call when technology isn't cooperating? Do you enjoy solving problems, helping others, and making IT challenges disappear? If so, we'd love to meet you!

As a Help Desk Technician, you'll play a key role in keeping our technology running smoothly and our users productive. You'll be the first point of contact for technical support requests, helping team members troubleshoot issues, resolve incidents, and get back to work quickly. From desktop support to ticket management, you'll provide exceptional customer service while building your technical skills in a collaborative environment.

What You'll Do

Respond to, prioritize, document, and resolve end-user technology support requests.
Troubleshoot hardware, software, network, and system-related issues using diagnostic tools and established procedures.
Provide hands-on desktop support and technical assistance to employees both remotely and in person.
Escalate complex issues to appropriate support teams to ensure timely resolution and SLA compliance.
Maintain accurate records of incidents, service requests, and resolutions within the help desk ticketing system.
Assist with the setup, maintenance, and support of IT equipment and technology assets.
Deliver friendly, professional customer service while helping users navigate technical challenges.

What We're Looking For

Strong problem-solving and troubleshooting skills.
Excellent communication and customer service abilities.
Ability to manage multiple priorities in a fast-paced environment.
Basic knowledge of computer hardware, software, operating systems, and networking concepts.
A positive attitude, willingness to learn, and passion for helping others.
Ability to work effectively under close supervision while developing technical expertise and independent problem-solving skills.

Why You'll Love It Here

Opportunity to grow your IT career and expand your technical knowledge.
Supportive team environment with mentorship and training.
Meaningful work that directly impacts employee productivity and success.
A chance to be the technology hero people rely on every day.

Main Responsibilities

Serves as the first point of contact for customers seeking technical assistance over the phone, email, Ticketing System.
Performs technical assistance utilizing remote tools to troubleshoot problems associated with information technology (IT), including personal computers (PCs), peripherals, communications, networks, software, and external services.
Completes technical job functions and answers technical questions.
Logs support calls, obtaining essential information from clients to solve problems and guiding them through performing specific tasks.
Follow-up and update customer status and information.
Responsible for receiving hardware deliveries, updating tickets, transfer of equipment and inventory maintenance.
Performs setup, coordinates deliveries, and provides support for mobile devices.
Identify and suggest possible improvements to procedures.
The incumbent is expected to call upon their working knowledge of applications, communication services, personal computing (PC) devices, and awareness of the Lee County Tax Collector (LCTC) organizational structure and procedures.
Performs other duties as directed.

Requirements:

Working towards a degree or certification in computer support, computer network or related field and one year work experience with computers, printers, communication systems (Teams, WebEx, etc.) and/or networks; or an equivalent combination of related training and experience.
Demonstrates ability to troubleshoot simple desktop computing problems and provide communicate effective instructions over the phone required.
Familiarity with O365 products.
Written and oral communication skills, and interpersonal skills, with a focus on rapport building, listening, and questioning skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to present ideas in user-friendly language and absorb and retain information quickly.
Valid Florida driver’s license required at time of application.
May require after hours, weekend or emergency (natural disaster, major incident, etc.) support.
Have or earn at least 1 of these 3 certifications below (or equivalent) within 60 day- MTA: Windows Operating System Fundamental, MD-101: Modern Desktop Administrator Associate, or CompTIA A+.

FLSA Status Description

Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues.

Work Conditions

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

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Refine Your Search

help desk jobs in punta gorda, fl

Help Desk Technician (Part-time)

Electrical Technical Support Specialist

IT Support Specialist CL-27

IT Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Technical Consultant - Patient Monitoring (Field: Fort Myers/Sarasota, FL)

IT Specialist (AV Experienced), Division Services

Depot and Deployment Engineer

IT Systems Engineer

Implementation Specialist (UKG Ready required)

Specialist, Technical Support- Fort Myers

Technical Support Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote/Part-Time)

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