Top 281 Tech support Jobs in Purchase, Ny

IT Support Specialist
American Christmas —Mount Vernon, NY
- $68,000 - $70,000 a year
- ERP systems
- Mid-level
- Office
Quick Apply
5d
IT Support Specialist
J. Morrissey —Norwalk, CT
- $30 - $40 an hour
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Support Technician II
Westchester Medical Center —Valhalla, NY
- $29.30 - $36.82 an hour
- Full-time
- Hospital
- Word processing
- Mid-level
- Paid holidays
- Health insurance
IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
IT Support Technician
Rye Country Day School —Rye, NY
- $60,000 - $70,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Bronx, NY
- $28 - $45 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Junior IT Analyst
DLC Management Corp. —Elmsford, NY
- $60,000 - $70,000 a year
- Full-time
- Research
- Office
- SQL
- Paid parental leave
- Paid holidays
13d
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
Information Services NextGen Application Support Specialist (Remote)
Boston Childrens Health Physicians LLP —Valhalla, NY
- $75,000 - $80,000 a year
- 8 hour shift
- Computer science
- Microsoft Excel
- Azure
Quick Apply
IT Help Desk Technician
Mavis Tire Supply —White Plains, NY
- $45,000 - $57,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
COMPUTER ASSOC (SOFTWARE)
Agency DEPT OF ENVIRONMENT PROTECTION —Valhalla, NY
- From $77,394 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health insurance
Support Specialist (Full-time)
College of Westchester —White Plains, NY
- $45,000 - $55,000 a year
- Email
- Windows
- University
- 1 year
- Paid holidays
- Health insurance
6d
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Level 1 Desktop Support Technician
Elmcor Youth & Adult Activities Inc —Queens, NY
- $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
IT Support Analyst II
Weill Cornell Medicine —New York, NY
- $44.34 - $50.00 an hour
- Weekends as needed
- Research
- Mid-level
- Office
Desktop Support Technician
ION Computer Systems —New Hyde Park, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
14d
AI & IT Support Assistant
Controlled Combustion —Bronx, NY
- $50,000 - $65,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Research
- Office
- Health savings account
- Health insurance
Quick Apply

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IT Support Specialist

American Christmas -
Mount Vernon, NY

Quick Apply

Job Details

$68,000 - $70,000 a year
5 days ago

Qualifications

Desktop computer repair
Computer operation
Smartphone (troubleshooting support)
Cable testers
Labeling
Wireless Access Point implementation
Laptop (troubleshooting support)
Hardware maintenance
Wireless network configuration
Low-voltage system cabling
Windows
Printer (troubleshooting support)
Network infrastructure
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Desktop applications
Networking equipment (troubleshooting support)
Technical customer support for office equipment
Productivity software
Equipment testing
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

IT Support Specialist

Summary: The IT Support Specialist provides day-to-day technical support to office, production, warehouse, and retail employees. This role serves as the primary on-site IT resource, assisting users with hardware, software, and workplace technology while working closely with the company's external Managed Service Provider (MSP).

The MSP manages the company's network, M365, cybersecurity, user accounts, and IT infrastructure. The IT Support Specialist supports users by troubleshooting onsite issues, assisting with support requests, coordinating with the MSP when needed, and supporting IT projects led by the VP of Systems and Data Analytics.

Duties/Responsibilities:

Provide onsite and remote technical support for office, production, warehouse, and retail users.
Install, configure, and troubleshoot computers, laptops, monitors, printers, mobile devices, tablets, etc.
Assist users with software and workplace technology issues.
Help users submit IT requests and create support tickets when needed.
Work with the MSP to troubleshoot issues, perform onsite testing, install network hardware, and follow up on support requests.
Support conference room technology, phone systems, security cameras, and access control.
Set up equipment and workstations for new and seasonal employees.
Assist with hardware deployments, office moves, and IT implementation projects.
Perform basic network hardware tasks, including replacing switches, installing wireless access points (WAPs), running and labeling Ethernet cabling, replacing network patch cables, and assisting with onsite network upgrades under the direction of the VP or external MSP.
Maintain inventory of IT equipment and related documentation.

Technical Requirements:

Understanding of network infrastructure, including switches, wireless access points (WAPs), patch panels, and structured cabling.
Experience installing network equipment and troubleshooting physical network connectivity.
Ability to install and replace network switches under the guidance of the VP or external MSP.
Ability to run, terminate, label, and test Ethernet (Cat5e/Cat6) network cabling.
Install, mount, and replace wireless access points (WAPs).
Troubleshoot basic network connectivity issues and verify physical network connections.
Read and understand network topology diagrams to assist with onsite installations and troubleshooting.
Work collaboratively with the external MSP during network upgrades, hardware installations, and infrastructure changes.

Qualifications

4+ years of IT support or desktop support experience.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Experience troubleshooting computers, printers, mobile devices, and peripheral equipment.
Excellent organizational skills, and communication.
Ability to work independently and collaborate with internal teams and external IT providers.

Preferred Qualifications

Experience working with a Managed Service Provider (MSP).
Experience supporting production, warehouse, or retail environments.
Familiarity with ERP systems and IT ticketing platforms.

Key Competencies

Strong communication skills
Excellent troubleshooting and problem-solving abilities
Organized, dependable, and detail-oriented
Ability to manage multiple priorities in a fast-paced environment
Team player with a proactive approach to supporting users

Technical Requirements:

Understanding of network infrastructure, including switches, wireless access points (WAPs), patch panels, and structured cabling.
Experience installing network equipment and troubleshooting physical network connectivity.
Ability to install and replace network switches under the guidance of the VP or external MSP.
Ability to run, terminate, label, and test Ethernet (Cat5e/Cat6) network cabling.
Install, mount, and replace wireless access points (WAPs).
Troubleshoot basic network connectivity issues and verify physical network connections.
Read and understand network topology diagrams to assist with onsite installations and troubleshooting.
Work collaboratively with the external MSP during network upgrades, hardware installations, and infrastructure changes.

Qualifications

4+ years of IT support or desktop support experience.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Experience troubleshooting computers, printers, mobile devices, and peripheral equipment.
Excellent organizational skills, and communication.
Ability to work independently and collaborate with internal teams and external IT providers.

Preferred Qualifications

Experience working with a Managed Service Provider (MSP).
Experience supporting production, warehouse, or retail environments.
Familiarity with ERP systems and IT ticketing platforms.

Key Competencies

Strong communication skills
Excellent troubleshooting and problem-solving abilities
Organized, dependable, and detail-oriented
Ability to manage multiple priorities in a fast-paced environment
Team player with a proactive approach to supporting users

Quick Apply

Refine Your Search

tech support jobs in purchase, ny

IT Support Specialist

IT Support Specialist

Support Technician II

IT Support Specialist I

IT Support Technician

IT Support Engineer I, Ops Tech Solutions (OTS)

Junior IT Analyst

Tier 1 Help Desk Technician

Technical Product Support Representative

Information Services NextGen Application Support Specialist (Remote)

IT Help Desk Technician

COMPUTER ASSOC (SOFTWARE)

Support Specialist (Full-time)

IT Support Associate

Service Desk Technician

IT Helpdesk Technician

Level 1 Desktop Support Technician

IT Support Analyst II

Desktop Support Technician

AI & IT Support Assistant

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