Top 733 Operations program manager Jobs in Queens, Ny

Program Operations Manager
Bridge Project Inc. —New York, NY
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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5d
RN Clinical Operations Manager - PACE Program (Care Delivery Manager)
CenterLight Health System —Bronx, NY
- $126,000 - $132,000 a year
- Full-time
- Bilingual
- Nursing
- RN License
- Paid training
- Commuter assistance
RN Clinical Operations Manager - PACE Program (Care Delivery Manager)
CenterLight Health System —Brooklyn, NY
- $120,000 - $125,000 a year
- Full-time
- Bilingual
- Nursing
- RN License
- Paid training
- Commuter assistance
Director of Adult and Family Services
Interborough Developmental and Consultation Center —Brooklyn, NY
- $150,000 - $160,000 a year
- Weekends as needed
- Addiction Medicine
- Word processing
- Licensed Clinical Social Worker
- Profit sharing
- Health insurance
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Outpatient Behavioral Health Services Director
Vantage Health System, Inc. —Dumont, NJ
- From $75,000 a year
- Full-time
- Master of Social Work
- Addiction Medicine
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Chief Physician Assistant Surgical
Montefiore Einstein —Bronx, NY
- $158,400 - $198,000 a year
- Full-time
- Surgery
- BLS Certification
- ACLS Certification
Dialysis Clinical Manager - Registered Nurse
Cassena Care —Queens, NY
- $120,000 - $130,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
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ADON Risk management RN * extremely competitive salary*
Horizon Care Center —Arverne, NY
- $130,000 - $140,000 a year
- Weekends as needed
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
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Residential Supervisor/QIDP
Queens Centers For Progress —Bellerose, NY
- $66,300 a year
- Weekends as needed
- Background check
- Caregiving
- Mid-level
- Health insurance
- Dental insurance
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Program Director OMH Programs and Services
Unique People Services —Bronx, NY
- $100,000 - $110,000 a year
- Full-time
- Background check
- Working with individuals with developmental disabilities
- Management
- Health insurance
- Dental insurance
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Deposit Operations Quality Control and Oversight Program Manager
FourLeaf Federal Credit Union —Bethpage, NY
- $74,721 - $89,666 a year
- 7 years
- Finance
- In-person
- Disability insurance
- Health insurance
Director of Clinical Operations - Gastroenterology Services
Atlas Search LLC —Yonkers, NY
- $185,000 - $250,000 a year
- Full-time
- Acute care
- Hospital
- 5 years
Quick Apply
4d
Assistant Program Manager – ABS Associates
Apple Bank for Savings —New York, NY
- $90,000 - $120,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
Clinical Director, OMH Outpatient Clinic
Bridging Access To Care Inc —Brooklyn, NY
- $105,000 a year
- Full-time
- Master of Social Work
- Management
- 5 years
- Health savings account
- Health insurance
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Lead Teacher / Director
Little Scholars Learning Center —Brooklyn, NY
- $80,000 - $90,000 a year
- Full-time
- Background check
- CPR Certification
- 5 years
- Health insurance
- Dental insurance
Quick Apply
UPK Program Manager
Malverne Afterschool Center —Malverne, NY
- $35 - $40 an hour
- Part-time
- School experience
- Classroom
- Spanish
- Paid time off
- Employee discount
Quick Apply
Business Unit Manager
Arkwin Industries —Bethpage, NY
- $160,000 - $180,000 a year
- Full-time
- Background check
- Sales
- 5 years
- Health insurance
- Dental insurance
Quick Apply
12d
Financial Aid Manager - Hicksville
Lincoln Tech —Hicksville, NY
- $67,000 - $72,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid holidays
- Disability insurance
Quick Apply
Director of Hospitality Operations
Convene Hospitality Group —New York, NY
- $160,000 - $175,000 a year
- Weekends as needed
- Bar
- 7 years
- Data analysis skills
- Paid parental leave
- Health insurance
Quick Apply
12d
Director of Hospitality Operations
Convene Hospitality Group —New York, NY
- $160,000 - $175,000 a year
- Weekends as needed
- Bar
- 7 years
- Data analysis skills
- Paid parental leave
- Health insurance
Quick Apply
12d

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operations program manager jobs near queens, ny

Program Operations Manager

Bridge Project Inc. -
New York, NY

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
401(k) matching
Professional development assistance
Retirement plan

Qualifications

Spanish
Operational analysis
Teamwork
Internal controls
Financial data reconciliation
Team supervision
Tooling
Spreadsheets
Coaching
Performance management
Team development
Hiring
Attention to detail
Managing projects
AI-driven automation
Technical Proficiency
Cross-functional communication
New product launch experience
Analytics

Full Job Description

Program Operations Manager

About The Bridge Project

is an unconditional cash transfer program that provides up to $1,000 a month to low‑income mothers across the United States. Launched in 2021, the program is designed to support mothers during the most important period of their child’s mental, physical, and emotional development.

Position Summary

The Program Operations Manager is the operational backbone of The Bridge Project’s program delivery. This role owns end‑to‑end execution across three connected domains: standing up new sites, running the payment systems that move funds to every mother in the program, and overseeing the day‑to‑day operations of participant onboarding and ongoing program support.

This is a complex operations role suited to candidates with backgrounds in nonprofit operations management, program implementation, or comparable operations leadership in regulated or mission‑driven environments. The Program Operations Manager directly supervises the Community Liaison team and partners closely with the Development Manager, Program Director, Research team, and external payment vendors.

The ideal candidate is a strong project manager, comfortable with payment systems and operational data, able to lead a small team, and able to hold multiple workstreams without losing the thread.

Key Responsibilities

1. Site Launch Coordination

Partner with the Development Manager and Program Director to pull and analyze the data that informs new site development and program design decisions.
Develop a clear, timely project plan for each new site launch, including milestones, owners, dependencies, and risk flags.
Project manage the larger cross‑functional team toward successful completion of their launch tasks, holding the timeline and surfacing blockers early.
Ensure cross‑departmental collaboration and communication across Programs, Research, Communications, Development, and Finance throughout each launch.
Document launch playbooks and lessons learned so each subsequent site benefits from the last.

2. Payment Operations

Manage all payment systems end to end, from transfer calculation through successful deployment of funds to participants.
Execute bi‑weekly payments to every mother in The Bridge Project across all active sites.
Manage payment pauses, cancellations, and reinstatements based on verification status, eligibility changes, or other program criteria.
Investigate and resolve payment issues escalated by Community Liaisons or surfaced through vendor systems, and maintain the operational trackers that drive resolution.
Serve as the primary operational point of contact for payment vendors (e.g., Usio, Plaid,Givecard), monitoring reliability, reconciling discrepancies, and escalating systemic issues.
Partner with Director of Operations on payment reporting, audit trails, and controls.

3. Ongoing Program Operations

Oversee onboarding assignments across the Community Liaison team, ensuring applicants are routed promptly and equitably.
Support Community Liaisons in successfully onboarding mothers into the program, including coaching through complex eligibility cases and document verification challenges.
Address onboarding concerns and questions as they arise, serving as the escalation point when CLs need a decision or judgment call.
Communicate onboarding progress and key operational metrics to the broader team on a regular cadence.
Identify recurring operational friction and lead process improvements, including updates to internal SOPs, trackers, and tooling.

4. Research and Program Coordination

Coordinate with the Research team to ensure research activities and program operations are aligned, including timing of surveys, qualitative interviews, and participant outreach.
Flag operational changes that may affect research integrity, and flag research timelines that may affect operational capacity.
Support the CL team’s research‑related work (survey follow‑up, interview scheduling, payment questions tied to research) so it integrates cleanly with their participant‑facing workload.

5. People Management

Directly supervise the Community Liaison team, including hiring, onboarding, performance management, and ongoing coaching.
Hold regular 1:1s and team meetings, and create the structures (case load tracking, escalation pathways, response‑time expectations) that allow CLs to do their best work.
Develop CLs’ skills over time, including documentation discipline, prioritization, and difficult participant conversations.

Qualifications

Required

3+ years of experience in complex operations management, nonprofit operations, program implementation, or a comparable operations leadership role.
Demonstrated project management ability, including standing up new programs, sites, or product launches against a defined timeline.
Experience owning operational systems with financial implications (payment ops, claims, disbursements, benefits, or similar) and the controls and reconciliation discipline that go with them.
Direct people management experience, including hiring, coaching, and performance management of a small team.
Strong analytical and data fluency: comfort working in spreadsheets, building trackers, and using operational data to make decisions and communicate progress.
Strong technical fluency, including leveraging AI tools as appropriate to enhance operational systems.
Clear written and verbal communication skills, with the ability to translate between participant‑facing, executive, and cross‑functional audiences.
High attention to detail and a bias toward closing the loop.

Preferred

Experience in guaranteed income, cash transfer, direct cash assistance, or other direct‑service programs serving low‑income families.
Familiarity with payment platforms such as Usio, Plaid, or comparable disbursement systems.
Experience working across the nonprofit functions this role coordinates with (Programs, Research, Development, Communications, Finance).
Experience managing distributed or remote teams.
Familiarity with case management systems (e.g., Apricot) and project management tools (e.g., ClickUp).
Bilingual proficiency, particularly in Spanish.

Position Details

Full‑time, hybrid
Compensation commensurate with experience.
Posted range: $70,000-100,000

Reporting Structure

The Program Operations Manager reports to the Director of Operations and directly supervises the Community Liaison team. The role works closely with the Program Director, Development Manager, Research team, and Communications team.

Pay: $70,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan

Work Location: Hybrid remote in New York, NY 10013

Quick Apply

Refine Your Search

operations program manager jobs in queens, ny

Program Operations Manager

RN Clinical Operations Manager - PACE Program (Care Delivery Manager)

RN Clinical Operations Manager - PACE Program (Care Delivery Manager)

Director of Adult and Family Services

Outpatient Behavioral Health Services Director

Chief Physician Assistant Surgical

Dialysis Clinical Manager - Registered Nurse

ADON Risk management RN * extremely competitive salary*

Residential Supervisor/QIDP

Program Director OMH Programs and Services

Deposit Operations Quality Control and Oversight Program Manager

Director of Clinical Operations - Gastroenterology Services

Assistant Program Manager – ABS Associates

Clinical Director, OMH Outpatient Clinic

Lead Teacher / Director

UPK Program Manager

Business Unit Manager

Financial Aid Manager - Hicksville

Director of Hospitality Operations

Director of Hospitality Operations

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