Klub CaniVibe
3295 Richmond Ave, Staten Island, NY 10312
New locally owned cannabis dispensary opening September 2026.
Klub CaniVibe is building a team of friendly, motivated, dependable people who want to help create one of the best cannabis retail experiences on Staten Island.
We are currently hiring:
- Budtenders
- Shift Leads / Supervisors
- Managers
Cannabis experience is helpful, but not required for Budtender positions. We are looking first for people with strong customer-service instincts, good judgment, reliability, positive energy, and a willingness to learn.
Full training will be provided.
BUDTENDER
Job Summary
Budtenders play a critical role in shaping the Klub CaniVibe customer experience.
You will welcome customers, learn what they are looking for, educate them about available products, and help them make informed purchasing decisions with warmth, accuracy, and professionalism.
The ideal Budtender is curious, emotionally intelligent, dependable, comfortable speaking with different types of people, and genuinely enjoys helping others.
You'll Thrive in This Role If You:
- Enjoy helping people feel comfortable, supported, and understood
- Naturally create a welcoming and positive environment
- Ask thoughtful questions to understand what someone really needs
- Communicate clearly and confidently
- Have good judgment and can make decisions quickly
- Stay positive and composed during busy or stressful periods
- Take pride in completing tasks accurately
- Are dependable and willing to support your teammates
- Are curious about cannabis and eager to continue learning
- Want an opportunity to grow with a locally owned company
- Provide an exceptional and welcoming experience for every customer
- Greet customers and help them comfortably navigate the dispensary
- Ask thoughtful questions to understand customer preferences, goals, and budget
- Educate customers on available cannabis products, product types, potency, genetics, effects, dosage considerations, and responsible use
- Provide accurate product information without making medical claims
- Create a comfortable environment for both experienced consumers and customers who may be new to cannabis
- Treat every customer with patience, professionalism, and respect
Customer Experience
- Provide an exceptional and welcoming experience for every customer
- Greet customers and help them comfortably navigate the dispensary
- Ask thoughtful questions to understand customer preferences, goals, and budget
- Educate customers on available cannabis products, product types, potency, genetics, effects, dosage considerations, and responsible use
- Provide accurate product information without making medical claims
- Create a comfortable environment for both experienced consumers and customers who may be new to cannabis
- Treat every customer with patience, professionalism, and respect
Sales & Service
- Help customers select products that fit their preferences and budget
- Fill and verify customer orders efficiently and accurately
- Operate the point-of-sale system correctly
- Handle cash and other payments according to company procedures
- Resolve customer concerns professionally and involve management when appropriate
- Develop strong knowledge of the products and brands carried by Klub CaniVibe
- Stay informed about new products, promotions, and industry trends
- Educate customers about promotions, loyalty programs, and available products
- Help build long-term customer relationships and repeat business
Store Operations
- Assist with receiving, stocking, and organizing inventory
- Participate in inventory counts and audits
- Keep displays properly stocked and organized
- Maintain a clean, professional, and welcoming showroom
- Follow all company SOPs, security procedures, and applicable cannabis regulations
- Assist with opening and closing duties as assigned
- Work collaboratively with management and other team members
- Support store promotions, events, and customer-retention initiatives
- Complete assigned tasks accurately and on time
MANAGER / SHIFT LEAD
Managers and Shift Leads are responsible for helping lead the team and ensuring Klub CaniVibe delivers an exceptional customer experience while maintaining strong operational, compliance, inventory, and financial standards.
This is a hands-on leadership position.
Managers should be comfortable coaching employees, solving problems, monitoring store performance, maintaining accountability, and stepping in wherever needed to ensure the dispensary operates successfully.
You'll Thrive in This Role If You:
- Lead by example
- Know how to motivate, coach, and develop employees
- Hold yourself and others accountable
- Stay calm and make good decisions under pressure
- Communicate clearly and professionally
- Are highly organized and detail-oriented
- Enjoy solving problems
- Take ownership instead of waiting for someone else to fix an issue
- Understand that great customer service and strong business performance go hand in hand
- Can balance sales goals with compliance and operational standards
- Enjoy working in a fast-paced retail environment
- Want to help build a strong team and company culture from the ground up
Team Leadership
- Lead, coach, and support Budtenders and other store employees
- Help create a positive, professional, high-energy work environment
- Train new employees on products, systems, SOPs, compliance, and customer-service expectations
- Provide ongoing feedback and coaching
- Delegate responsibilities and follow up to ensure completion
- Help manage employee scheduling, breaks, attendance, and shift coverage
- Address employee concerns and performance issues professionally
- Recognize strong performance and help team members develop
- Lead the team effectively during high-volume or stressful periods
Sales & Customer Experience
- Ensure customers consistently receive exceptional service
- Coach employees on product knowledge, customer engagement, and consultative selling
- Monitor store and employee sales performance
- Identify opportunities to improve sales and customer retention
- Help execute promotions, loyalty initiatives, events, and marketing campaigns
- Resolve escalated customer concerns
- Maintain strong knowledge of the menu, brands, products, pricing, and promotions
- Help improve customer traffic, conversion, average transaction value, and repeat visits
- Communicate customer feedback and product requests to senior management
Operations & Inventory
- Oversee daily opening and closing procedures
- Ensure POS and cash-handling procedures are followed
- Assist with cash reconciliation and end-of-day reporting
- Oversee inventory receiving, organization, counts, and audits
- Investigate inventory discrepancies and help prevent shrink
- Ensure products are properly stocked, organized, and merchandised
- Maintain cleanliness and organization throughout the store
- Communicate inventory needs and product performance to senior management
- Identify fast-moving, slow-moving, and out-of-stock products
- Ensure operational tasks and daily checklists are completed accurately
Compliance & Security
- Ensure employees follow company SOPs and applicable cannabis regulations
- Maintain a strong culture of compliance and accountability
- Ensure required ID-verification, inventory, security, and cash-handling procedures are followed
- Immediately escalate significant compliance, security, safety, or inventory concerns
- Help ensure required records and operational procedures are completed accurately
Qualifications
For all positions, we value:
- Exceptional customer service
- Reliability and punctuality
- Strong communication skills
- Emotional intelligence
- Attention to detail
- Teamwork
- Positive attitude
- Strong judgment
- Accountability
- Willingness to learn
Retail, hospitality, restaurant, sales, or other customer-service experience is strongly valued.
For Manager and Shift Lead positions, previous leadership, supervisory, management, or high-volume retail experience is strongly preferred.
Cannabis industry experience is a plus, but we also welcome strong retail and hospitality professionals who are eager to learn the industry.
Candidates must meet all applicable requirements for employment in a licensed New York cannabis dispensary.
How to Apply
Please submit your resume and answer the questions below.
Short answers are completely fine. These questions help us understand how you naturally think, communicate, and work with others.
- Why do you want to work at Klub CaniVibe?
- 2Tell us about a time you helped someone feel comfortable or supported.
- How do you typically figure out what a customer or another person really needs?
- Describe a time you had to make a quick judgment call at work. What did you do?
- How do you stay positive and maintain good energy during busy or stressful situations?
- Tell us about a task or project you made sure to complete accurately and thoroughly.
Manager / Shift Lead Applicants
Please also answer:
- Tell us about a time you led a team during a busy or stressful situation.
- How would you handle a talented employee who is not consistently meeting expectations?
- Tell us about a time you noticed a problem at work and took ownership of fixing it.
- What do you think makes a great retail manager?
Join the Klub CaniVibe Team
Klub CaniVibe
3295 Richmond Ave
Staten Island, NY 10312
Opening September 2026
Work Location: In person
We are excited to build a great team and a great locally owned dispensary for Staten Island.
Apply today — we look forward to meeting you.
Pay: $18.00 - $26.00 per hour
Application Question(s):
- Why do you want to work at Klub CaniVibe?
- Tell us about a time you helped someone feel comfortable or supported.
- How do you typically figure out what a customer or another person really needs?
- Describe a time you had to make a quick judgment call at work. What did you do?
- How do you stay positive and maintain good energy during busy or stressful situations?
- Tell us about a task or project you made sure to complete accurately and thoroughly.
- Tell us about a time you led a team during a busy or stressful situation.
- How would you handle a talented employee who is not consistently meeting expectations?
- Tell us about a time you noticed a problem at work and took ownership of fixing it.
- What do you think makes a great retail manager?
- Which position are you applying for?
Work Location: In person
