Top 645 it technician Jobs in queens ny

IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —New Hyde Park, NY
- $49,000 - $88,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
Client Services Engineer (L3)
Griffin Resources —New York, NY
- $75,000 - $90,000 a year
- Monday to Friday
- Google Workspace
- Microsoft Outlook
- 5 years
- 401(k)
Product Trainer II
Brightstar Lottery —Brooklyn, NY
- From $78,000 a year
- Full-time
- Background check
- Classroom
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Senior IT Specialist
BEAR Cloud —New York, NY
- $85 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- 5 years
Quick Apply
L2 PC Technician (NYC)
DeepTech Inc. —New York, NY
- $75,000 - $82,000 a year
- Email
- Background check
- Google Workspace
- Azure
- Commuter assistance
- AD&D insurance
Quick Apply
Desktop Engineer
Accommodations Plus International —Melville, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- 5 years
- Mid-level
5d
IT Support Technician
Sky Systems Inc —Brooklyn, NY
- $30 - $35 an hour
- Contract
- Mid-level
- IT
- 2 years
Quick Apply
60942 Admin- IT- Helpdesk Support
The Child Center of NY —Queens, NY
- $62,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Junior IT Support
Home Healthcare Agency —Flushing, NY
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Field Computer Specialist
U-Haul —Jamaica, NY
- $4,875.00 - $5,865.60 a month
- Full-time
- Clean driving record
- Mid-level
- Windows
- Paid holidays
- Health insurance
Senior IT Support Specialist
New York Cancer and Blood Specialists —Queens, NY
- From $38 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
DESKTOP SUPPORT TECHNICIAN
OFFICE OF EMERGENCY MANAGEMENT —Brooklyn, NY
- $76,570 - $80,049 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Helpdesk Technician
The Farmer's Dog —New York, NY
- $70,000 - $75,000 a year
- On call
- Google Workspace
- Office
- Windows
- Paid parental leave
- Health insurance
IT Support Analyst I
Weill Cornell Medicine —New York, NY
- $38.79 - $46.04 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
2d
Technical Support Specialist
Supermarketing —Queens, NY
- $75 an hour
- Contract
- Spanish
- English
- Windows
Quick Apply
2d
Desktop Analyst
Align Communications —New York, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Hybrid work
- Office
- Bachelor's degree
- SharePoint
Quick Apply
Computer Support Specialist
Penda Aiken —Jamaica, NY
- Temporary
- Word processing
- Computer literacy
- Mid-level
Quick Apply
2d
Technical Support Specialist | Part-Time |UBS Arena
Oak View Group —Elmont, NY
- $25 an hour
- Part-time
- Ability to walk for extended periods
- English
- Ability to climb stairs
- 401(k)
- 401(k) matching
Customer Support Specialist I
Everlaw —New York, NY
- $32.70 - $41.35 an hour
- Full-time
- Hybrid work
- Office
- US work authorization
- Fair chance
- Paid parental leave
- Paid holidays

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it technician jobs near queens ny

IT Field Service Help Desk Technician

HCL Technologies Limited - Business Services -
New Hyde Park, NY

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Flexible schedule

Qualifications

Teamwork
Data center experience
Cloud infrastructure
Hardware maintenance
Software installation
Microsoft Office
Network infrastructure
Virtualization tools
Barcode scanners
Programmable logic controllers
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Server virtualization
Networking equipment (troubleshooting support)
Supervisory control and data acquisition (SCADA)
macOS
IT
Problem management
Desktop administration
Field engineering
Operating system installation
Ticketing system technical support

Full Job Description

Job Description:

Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations.

Responsibilities :-

Incident Management & Resolution:

Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager.
Perform triage and assignment of site alerts/incidents.
Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely.
Adhering to SLAs agreed in the Scope
ITIL Processes awareness and adhering to ITIL process workflow.

Site Operations & Preventive Maintenance:

Conduct daily site walkthroughs and routine checks.
Maintain site-specific knowledge base and update manuals.
Performs routine maintenance and preventive checks to ensure the health of critical IT systems
Assist in planned change management activities requiring on-site presence.

Collaboration & Communication:

Bridge between L2/L3 support teams and business stakeholders.
Engage and escalate IT issues impacting business operations.
Coordinate and shadow dispatch engineers during work completion.

Reporting to the Track Lead / Team Lead at Site
Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to
resolve those problems
Troubleshooting technical issues
Attends operations related meetings.
Site review & meetings with site SPOC.
Meetings with vendors, OEMs on open actions
Project support meetings

Required Skills / Qualifications:

Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer
Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills.
Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices
Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations.
ServiceNow for SLA tracking and ticket management.
Good knowledge in handling RF scanners, industry level label printers (Zebra, etc)
Hands on experience in handling Data center hardware.
Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology.
Strong Customer service skills
Able to handle unforeseen situations.
Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

Additional Responsibility

Might need to travel to other sites based on demand and requirements.
On-call requirement for P1/Urgent issues outside regular support hours (local business hours).
Handle operations and customer requirements as per process and agreed SOW.
Possible rotational shifts.

Soft Skills

Excellent communication and conversation skills (Verbal and Written)
Coordination with HCL internal teams, stakeholders, and vendors
Good documentation skills
Good working knowledge of MS OFFICE
Should have a great customer handling skill
Can drive HCL’s value and its methodology
Ability to adjust to evolving processes

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule

Work Location: On the road

Quick Apply

Refine Your Search

it technician jobs in queens ny

IT Field Service Help Desk Technician

Client Services Engineer (L3)

Product Trainer II

Senior IT Specialist

L2 PC Technician (NYC)

Desktop Engineer

IT Support Technician

60942 Admin- IT- Helpdesk Support

Junior IT Support

Field Computer Specialist

Senior IT Support Specialist

Desktop Support Technician

DESKTOP SUPPORT TECHNICIAN

IT Helpdesk Technician

IT Support Analyst I

Technical Support Specialist

Desktop Analyst

Computer Support Specialist

Technical Support Specialist | Part-Time |UBS Arena

Customer Support Specialist I

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