Who is Bridging Access to Care, Inc.: Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral health care organization committed to building healthy communities, one person at a time.
In 2012, the Brooklyn AIDS Task Force changed its name to BAC and successfully transitioned from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn, prioritizing serving people living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to underserved racial and ethnic minority communities in Brooklyn and other parts of New York City.
Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development. Employees working in our Programs divisions are required to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need accommodation for any reason, including related to this job requirement, contact Human Resources.
Job Summary: The Youth and Recovery Services Coordinator will serve as the key for the TREE program, guiding participants through the full continuum of services—from initial outreach and screening to enrollment, assessment, service planning, implementation, and successful discharge. The primary responsibility of this role is to ensure consistent program enrollment and engagement of the target population—young adults aged 18 to 25—through proactive street outreach and strong community partnerships.
Working closely with the Site Director, this position coordinates daily outreach activities and provides leadership and support to the TREE team. The Youth and Recovery Services Coordinator collaborates with the youth Substance Use Counselor, Sr. Housing Specialist, Employment Specialist, and Program Assistant to ensure that all program interventions, recovery support services, and client engagements are effectively implemented, monitored, and documented in accordance with program requirements and data reporting systems. Managing the TREE program recovery bed,
This position requires a highly organized and motivated professional with strong leadership and communication skills. The ideal candidate demonstrates the ability to troubleshoot challenges, anticipate trends affecting the target population, and provide detailed and timely reports to the program funder, the Substance Abuse and Mental Health Services Administration (SAMHSA).
Education and Work Experience Requirements:
- Minimum: Master of Social Work or similar degree required.
- Minimum 2 years of experience in program coordination.
- Minimum 2 years of experience coordinating and conducting field-based community outreach in community venues, including but not limited to shelters, health fairs, and on the street, to reach high-risk populations
- Minimum 2 years of experience working with the young adult population, individuals using substances, and/or those who are unstably housed
- Minimum 1 year of experience administering rapid HIV, HCV, and STI tests, providing counseling on risk reduction and interpreting results. Experienced phlebotomist; comfort with conducting blood-based rapid tests (finger-stick)
- Flexibility to work evenings (at least 2 per week) and weekends (at least 3 per month).
- Strong experience with AIRS, electronic health records (EHR), and other databases used to report program deliverables to funders.
Certification/Licensure: Minimum NYS LMHC/LMSW - LP eligible required; LMHC/LMSW preferred. CRPA -Y or CASAC and above a plus
Language Skills: Bilingual: Haitian Creole/Spanish preferred
Travel Requirement: Up to 75% Street Outreach
EDUCATION AND QUALIFICATIONS:
TREE Program Coordination
- Coordinate and participate in weekly outreach activities with the TREE team, including internal departments and community partners such as drop-in centers, foster care programs, and street outreach programs.
- Maintain a consistent caseload and develop referral partnerships.
- Develop and present a weekly outreach plan and results report during team meetings.
- Plan, coordinate, and execute outreach events including presentations, community tabling, and agency outreach initiatives to increase program enrollment.
- Manage the TREE Recovery Bed program, including, but not limited to, client intake, discharge, follow-up, and client communications.
- Build and maintain strong relationships with internal departments and external partners to ensure effective referrals and service delivery.
- Collaborate with the Site Director and the Marketing and Communications team to develop outreach materials such as letters, emails, and event flyers.
Program Services
- Work toward achieving the program’s key performance indicators.
- Complete all required SUPRT assessments at baseline, 3-month, 6-month, and discharge intervals.
- Conduct substance use and related assessments within the first month of enrollment, including: Housing Assessment, MSSI, and SUPRT Tools.
- Submit completed SUPRT Tools to the Client Service Representative for entry into SPARS within one business day.
- Provide smoking cessation interventions for program participants.
- Facilitate individual and group counseling using risk reduction, person-centered, and trauma-informed approaches.
- Develop individualized service plans and conduct monthly reviews to ensure coordinated care.
- Establish and facilitate the Young Adult Advisory Group, meeting monthly with a minimum of five participants.
- Serve as a resource on young adult substance use for staff across the department and agency.
- Utilize internal and community resources creatively to enhance client engagement and service delivery.
- Provide housing guidance and referrals to the Senior Housing Specialist when appropriate.
- Complete psychosocial assessments in the CAPS system.
- Coordinate mental health referrals for psychological evaluations when needed.
Documentation and Reporting
- Submit all required documentation to the Program Assistant within one business day, including: Baseline, 3-month, 6-month
- Discharge SUPRT Tools
- Work collaboratively with the Program Assistant to ensure accurate and timely submission to SPARS, the Substance Abuse and Mental Health Services Administration reporting system
- Document all client encounters, interventions, and assessments in eCR within two business days.
- Complete and submit Community Level Intervention (CLI) forms, outreach summaries, and sign-in sheets within one business day.
- Update the program performance tracking document (strategic plan) weekly, including: Outreach tracking, Referral tracking, and reassessment tracking
- Ensure housing referrals and recovery apartment referrals are completed and submitted to program leadership for review and approval.
Team and Operational Responsibilities
- Lead and participate in weekly team meetings.
- Record and distribute meeting minutes.
- Attend weekly individual supervision sessions with the Site Director.
- Facilitate monthly group meetings and other assigned meetings.
- Prepare TREE program reports and conduct data analysis.
- Conduct HIV and Hepatitis C testing.
- Support site operations, including but not limited to: Assisting with Flatbush Gardens events and community engagement, supporting Article 11 program tenant engagement, and managing visitor logs
- Participate in front desk coverage based on team rotation
KNOWLEDGE, SKILLS, AND ABILITIES:
- High Proficiency in Microsoft Office Suite
- Strong Knowledge of: Motivational Interviewing, Stage-wise treatment, IDDT, WRAP, Harm Reduction practices
- Strong ability to prioritize tasks, follow policies and procedures, and meet deadlines
- Experience delivering services through a trauma-informed care framework
- Strong verbal de-escalation and crisis management skills
- Ability to provide culturally competent services and demonstrate respect for diverse communities
- Demonstrated application of: Harm reduction principles, Motivational interviewing, Stages of change model.
- Strong knowledge of resources available in NYC for youth and families affected by substance use
Pay: $38.46 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- The candidate must be available 2 Saturdays a month and 2 evenings. If this is something that you can do. Please reply yes or no.
- This role requires one of the following: CRPA-Y or CASAC, Active LMHC/LMSW, and/or LP eligible required LMHC/LMSW licensure. Kindly provide the correct name and number of your licensure
Education:
Experience:
- coordinating and conducting community outreach: 2 years (Required)
- young adult population: 2 years (Required)
- Evidence-based clinical: 2 years (Preferred)
- Supporting tenants moving into housing: 2 years (Required)
- Trauma-informed care framework: 2 years (Preferred)
Language:
- read, write, and comprehend Haitian Creole and English (Preferred)
License/Certification:
- Active NYS LMHC/LMSW (Preferred)
- LP eligible required LMHC/LMSW (Preferred)
- CRPA -Y or CASAC (Preferred)
Willingness to travel:
Work Location: In person
