Top 72 Customer service representative Jobs in Quincy, Il

Customer Support Specialist
FIRST BANKERS TRUST GROUP —Quincy, IL
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Customer Service Representative
Alarm Systems —Quincy, IL
- $15 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Patient Outreach Specialist
Quincy Medical Group —Quincy, IL
- $16.12 - $24.18 an hour
- Full-time
- Medical office experience
- HIPAA
- Office
- Disability insurance
- Health insurance
Quick Apply
Customer Service Technician
Ingersoll Rand —Quincy, IL
- $45,000 - $55,000 a year
- Office
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Customer Service Specialist/Phone Operator
Alarm Systems —Quincy, IL
- $15 an hour
- Part-time
- Background check
- Computer skills
- In-person
Quick Apply
Answering Service Manager
Alarm Systems —Quincy, IL
- From $22 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
Customer Service Agent
Alarm Systems —Quincy, IL
- $15 an hour
- Part-time
- High school diploma or GED
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - PT - Quincy
HOMEBANK —Quincy, IL
- $15 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- 401(k)
- Paid time off
Quick Apply
Residential Adams Experts Sales Support
Adams Telephone Co-Operative —Quincy, IL
- $20 - $23 an hour
- Residential
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
State Street Bank —Payson, IL
- From $17 an hour
- Full-time
- Computer literacy
- Basic math
- Office
Customer Service Representative
Tower Loan of Mississippi, LLC —Hannibal, MO
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Foodservice Consultant
AMCON Distributing Company —Quincy, IL
- ServSafe
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
eServices Representative
State Street Bank —Quincy, IL
- From $18 an hour
- Full-time
- Office
- Microsoft Office
- Ability to sit for extended periods
Client Services Representative - Insurance
Bank Of Springfield —Quincy, IL
- $40,000 - $45,000 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
14d
Customer Service Associate I
Family Dollar —Quincy, IL
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Account Service Representative
Ingersoll Rand —Hannibal, MO
- $45,000 - $60,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Digital Banking Specialist
HOMEBANK —Quincy, IL
- $18 - $22 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Customer Service/Sales
Home Depot —Quincy, IL
- $16 - $19 an hour
- Entry level
Customer Service Associate - Cashier #63 Taylor
WARRENTON OIL CO —Taylor, MO
- No experience needed
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Quincy, IL
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

I want to receive the latest job alert for customer service representative in quincy, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near quincy, il

Customer Service Representative jobs in Quincy, IL

Customer Service Representative jobs in Hannibal, MO

Inside Sales Representative Remote jobs in Ohio

Customer Service Remote jobs in Illinois

Patient Service Representative jobs in Fremont, CA

Call Center Representative jobs in Port Saint Lucie, FL

Customer Service Representative jobs in Knoxville, TN

Customer Service Representative jobs in Poughkeepsie, NY

Customer Service Representative jobs in Ashburn, VA

Customer Service Representative jobs in Miramar, FL

Customer Service Representative jobs in Summerville, SC

Customer Service Representative jobs in Tucson, AZ

Hospital Food Service jobs in Grand Rapids, MI

Customer Service Representative jobs in Hammond, IN

Customer Service Representative jobs in Louisville, KY

Work From Home Customer Service jobs in New Mexico

Remote Customer Service Representative jobs in San Francisco, CA

Remote Sales Representative jobs in Boston, MA

Dmv Representative jobs in Lancaster, CA

Medical Representative jobs in Remote

Customer Support Specialist

FIRST BANKERS TRUST GROUP
Quincy, IL

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Profit sharing
Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Transaction monitoring
Financial services customer support
Email customer support
Microsoft Outlook
Providing guidance on banking products
Account maintenance
Automation
Depositing cash
Phone communication
Account troubleshooting
Spreadsheets
Regulatory compliance
Filing
Research
Mid-level
Accurate transaction records management
3 years
Administrative experience
Records retention
Internal employee customer service
Continuous improvement
Financial record maintenance
Compliance documentation
Desktop applications
Assisting with digital banking services
Deposits
Operational excellence initiatives
Handling account queries
Associate's degree
Communication skills

Full Job Description

Where Great Customer Service Meets Operational Excellence.

First Bankers Trust Company is offering a fast-paced job opportunity for interested candidates! Apply today to secure a fulfilling career along with these additional perks:

Comprehensive, value-added career opportunities
Focus on career development, broad exposures, and learning new things daily
Opportunities to help others and make a difference in the community
Opportunities to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups
Competitive full benefits package including medical insurance, HSA with investment options, dental & vision insurance, life insurance, 401K with match, and profit sharing
Vacation and PTO time reflective of your experience
Volunteering time off of 12 hours per year
Access to a library of over 6,000 personal and professional development on-line courses, hosted by Udemy Business
Participation in our company-wide employee wellness incentive program, and the ability to earn a discount on your next year's premiums
Hybrid work schedule

The Deposit Operations Customer Support Specialist will be responsible for ensuring high-quality customer service is provided to both customers and employees through all interaction channels, including but not limited to telephone, e-mail and secure messaging. This position will be accountable for performing a range of bank back office operational tasks including but not limited to completing maintenance requests, transaction processing and other administrative duties as assigned. This position will be responsible for supporting the Deposit Operations and Digital Banking teams at times when needed.

Key Accountabilities:

Provide high-quality customer service by participating in the department incoming phone call group and assisting customers with a range of inquiries. Customer support provided will be efficient, accurate and meet customer support expectations.
Provide general deposit account customer support such as providing balance information, reviewing account transactions and completing account research.
Provide Tier 1 and Tier 2 Digital Banking customer service including but not limited to guiding a customer through the enrollment process, enrollment troubleshooting, completing account unlocks and supporting features such as mobile deposit and bill payment.
Provide Debit Card support that includes raising daily limits, researching transactions and assisting customers with fraudulent transactions.
Review, and process various types of transactions, ensuring accurate posting to accounts. Identify and escalate any irregularities or inconsistencies. The transactions may include but are not limited to account charge-offs, general ledger entries and adjustment processing.
Complete administrative functions for the Deposit Operations department such as report review and monitoring, cash ordering, verification of deposits, and processing of mobile deposits.
Maintain a thorough knowledge of bank products and services, including digital banking services.
Gathers and prepares information for internal and external audits when requested.
Ensure compliance with applicable regulatory requirements and internal policies.
Maintain organized and secure records, supporting documentation, and reconciliations. Ensure proper filing and retention of documents in compliance with record-keeping policies.
Identify opportunities to enhance operational efficiency and effectiveness within deposit operations processes. Propose and implement process improvements, automation, and system enhancements to streamline workflows and reduce errors.
Provides assistance to other areas of Deposit Operations and Digital Banking as requested.
Provides project support as requested.
Performs other duties as assigned.

Associates Degree or equivalent experience, Bachelors Degree preferred.
3 - 5 years of back office processing within the banking industry desired.
Demonstrates strong understanding of bank products and services.
Demonstrates ability to execute work independently with general oversight.
Demonstrates strong working knowledge of various bank regulations.
Demonstrates strong written and verbal communication skills.
Team player with proven ability to work cooperatively but also assume administrative responsibilities.
Demonstrates strong troubleshooting and problems solving skills
Demonstrates ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.

Work Environment

This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.

The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.

Quick Apply

Refine Your Search

customer service representative jobs in quincy, il

Customer Support Specialist

Customer Service Representative

Patient Outreach Specialist

Customer Service Technician

Customer Service Specialist/Phone Operator

Answering Service Manager

Customer Service Agent

Customer Service Representative - PT - Quincy

Residential Adams Experts Sales Support

Customer Service Representative

Customer Service Representative

Foodservice Consultant

eServices Representative

Client Services Representative - Insurance

Customer Service Associate I

Account Service Representative

Digital Banking Specialist

Customer Service/Sales

Customer Service Associate - Cashier #63 Taylor

Customer Service Associate I

I want to receive the latest job alert for customer service representative in quincy, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected