Top 2 Desktop support technician Jobs in Quincy, Il

Desktop Support Technician
HOMEBANK —Palmyra, MO
- Full-time
- Heavy lifting
- Computer literacy
- Office
- Paid training
- Health savings account
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A/V Technician
Great River Resort & Casino —Quincy, IL
- $21.50 - $25.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid time off
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Desktop Support Technician

HOMEBANK -
Palmyra, MO

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Desktop computer repair
Computer operation
Operating systems
Technical support via phone
Heavy lifting
Communication system installation
MCP
Phone communication
Computer literacy
In-person customer service
Hardware maintenance
Software installation
Phone customer support
Computer hardware
Desktop (troubleshooting support)
Networking hardware installation
Hardware configuration
CompTIA Network+
Customer support ticket management
Power tools
Telephone systems
Physical security system troubleshooting
Productivity software
Facility security systems
Hardware diagnostics
CompTIA A+
Entry level
Ticketing system technical support
Telecommunications network cable installation

Full Job Description

Answering help desk phones and assisting with trouble calls
Accurately updating service requests/ticketing system using help desk software
Diagnosing and resolving software and hardware incidents, including operating systems, a wide range of industry software and banking software
Installation and maintenance of approved hardware and peripherals
Software installations and updates in a timely manner
Telephone system troubleshooting (land line and mobile phones)
Network cabling if needed, hanging network trays, some use of power tools if needed
Installation of security cameras and ongoing maintenance if needed
Backup to the other Technology Department positions if needed
Continuing education related to the technology department
Perform other functions or services as assigned

Customer Service Driven Individual
“People” Person
Problem-solving skills
Knowledgeable about technology systems with 1- or 2-years’ work experience
Proficient in Microsoft Office Suite
Certified in Comptia A+ or Network + or equivalent experience a plus
Microsoft Certified Professional (MCP) or equivalent experience a plus
Ability to work independently, as well as, collaboratively within a team environment.

HOMEBANK offers competitive benefits such as:
Health Insurance with an HSA and employer match.
Vision, Dental, Short-Term Disability and Voluntary Life.
Group Life Benefit.
401K with employer match.
Generous Paid Time Off.
Training opportunities to advance your knowledge and skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, use hands and fingers to operate a computer and telephone keyboard, reach with hands and arms, stoop, kneel, twist and bend.
- Ability to communicate in writing and verbally.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Moderate to heavy lifting or moving over 30 lbs.
- Climbing, using a ladder as appropriate for the position
- Regular, predictable attendance is required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Moderate noise (i.e. business office with computers, phone and printers, light traffic).
- Ability to work in a confined area in some situations.
- Ability to sit at a computer terminal for an extended period of time.
- Standard office lighting.
- Travel required to bank branches up to 100 miles. Vehicle provided for travel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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desktop support technician jobs in quincy, il

Desktop Support Technician

A/V Technician

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