Top 10 Help desk support Jobs in Quincy, Il

System Administrator I
FIRST BANKERS TRUST GROUP —Quincy, IL
- $54,000 - $70,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Research
- Profit sharing
- Health savings account
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11d
Customer Service Representative
Sharkey Transportation, Inc. —Quincy, IL
- $16 - $22 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
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15h
Desktop Support Technician
HOMEBANK —Palmyra, MO
- Full-time
- Heavy lifting
- Computer literacy
- Office
- Paid training
- Health savings account
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eServices Representative
State Street Bank —Quincy, IL
- From $18 an hour
- Full-time
- Office
- Microsoft Office
- Ability to sit for extended periods
Bank eServices Representative
State Street Bank & Trust Co. —Quincy, IL
- From $18 an hour
- Full-time
- Background check
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Niemann Foods Director of Information Technology
Niemann Foods, Inc —Quincy, IL
- $175,000 - $195,000 a year
- Full-time
- Computer Science
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
10d

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Desktop Support Technician
HOMEBANK —Palmyra, MO
Answering help desk phones and assisting with trouble calls. Telephone system troubleshooting (land line and mobile phones).
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Must have a valid driver's license and satisfactory driving record. Associate's or Bachelor's degree in Information Technology, Computer Science, Agricultural…
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System Administrator I

FIRST BANKERS TRUST GROUP
Quincy, IL

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Job Details

Full-time
$54,000 - $70,000 a year
11 days ago

Benefits

Profit sharing
Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
IT operations
Active Directory management

Full Job Description

Are you passionate about technology and committed to delivering exceptional support? We're looking for a skilled and customer-focused Systems Administrator to join our IT team at First Bankers Trust Company. Apply today to secure a fulfilling career along with these additional perks:

Competitive full benefits package including medical insurance, HSA with investment options, dental & vision insurance, life insurance, 401K with match, and profit sharing
Vacation and PTO time reflective of your experience
Opportunities to help others and make a difference in the community
Volunteering time off of 12 hours per year
Access to a library over 6,000 personal and professional development on-line courses, hosted by Udemy Business
Participation in our company-wide employee wellness incentive program, and the ability to earn a discount on your next year's premiums
Comprehensive, value-added career opportunities
Focus on career development, broad exposures, and learning new things daily
Opportunities to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups

The Systems Administrator I is a representative of the technical and hardware branch of Technology Services and is accountable for maintaining the organization's IT infrastructure, which includes hardware, software, servers, storage solutions, networks, or physical facilities. This position also implements new systems and upgrades to existing technology systems, assists in technology capacity and disaster recovery planning, and applies technical knowledge to assist internal users with computer and technology related problems. This position works closely with system’s end users bank-wide, as well as with system and technology vendors.

Identifies and recommends opportunities for new or existing technology to be leveraged or implemented in alignment with the bank’s strategy.
Identifies, coordinates, plans and executes technology-focused small to medium projects independently.
Regularly provides IT Help Desk end-user services as scheduled and needed (including some weekends).
Researches and resolves technical issues encountered by user departments; leveraging vendor relationships and escalating to vendors as needed.
Closely monitors and interacts with systems in order to maintain a high level of system availability for end users.
Maintains supported versions of technology systems through application of patches and applying system upgrades.
Maintains technology systems’ compliance with all regulatory requirements and industry best practices in cooperation with the ISO.
Position will develop and take the lead as a SME for one or more particular areas of technology.
Stays up to date on technology system trends and operational changes happening outside the company.
Performs other duties as assigned or requested.

Bachelors Degree in IT, Computer Science or related field preferred, Associate’s Degree or three years equivalent experience and/or training required
3-5 years experience working in an IT related field
Microsoft or Cisco certifications or equivalents a plus
Must possess an understanding of technology systems administration and operation.
Understanding of total bank operations desired but not required
Handles moderate issues and problems, and refers more complex issues to higher-level staff
Possesses working knowledge of the subject matter and performs work under general supervision
Demonstrates creative, insightful problem solving skills
Demonstrates possession of technical skills to be able to quickly diagnose and resolve system issues
Demonstrates ability to independently conduct research related to systems issues or developments
Demonstrates ability to communicate effectively with customers to understand needs and concerns and effectively address them
Demonstrates ability to plan, priority and execute daily and project focused work activities on time and within budget
Demonstrates strong written and verbal communication skills

Technology Skills:

Required:

Microsoft operating systems
Microsoft Active Directory
Microsoft Office
Printer troubleshooting

Preferred:

VMware
Citrix published desktops
Nimble Storage
Cisco Unified Communications
Microsoft Exchange Server
Microsoft SQL Server
Office 365
TCP/IP fundamentals
Cisco routers, switches and firewalls (or similar)
Palo Alto Firewalls (or similar)

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.

Work Environment

This position works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.

The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.

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help desk support jobs in quincy, il

System Administrator I

Customer Service Representative

Desktop Support Technician

eServices Representative

Bank eServices Representative

Niemann Foods Director of Information Technology

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