Top 14 Front desk agent Jobs in Radford Va

Front Desk Agent
Scholar Highlander Hotel —Radford, VA
- Full-time
- Basic math
- English
- Hotel
Quick Apply
10d
Concierge
Commonwealth Senior Living at Radford —Radford, VA
- $15 - $17 an hour
- Part-time
- In person
- Current TB test
- Sales
- Computer literacy
Quick Apply
11d
Client Care Specialist (Front Desk)
Light Counseling —Christiansburg, VA
- Part-time
- Private practice
- Clean driving record
- Microsoft Excel
- 401(k) matching
- Opportunities for advancement
Quick Apply
Wingate Christiansburg, FRONT DESK AGENT
Masa Hotel Group —Christiansburg, VA
- $11 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
4d
Front Desk Patient Coordinator
Real Life Dental Care —Blacksburg, VA
- $17 - $21 an hour
- Full-time
- Dental office
- Organizational skills
- Communication skills
Quick Apply
Front Desk Clerk
Comfort Inn by Choice Hotels —Christiansburg, VA
- $13 - $14 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Flexible schedule
Quick Apply
Front Desk Clerk/Night Auditor
Hampton Inn Dublin Va. —Dublin, VA
- $15 - $16 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
9d
Front Desk Agent
Milestone Development LLC —Christiansburg, VA
- $14 - $16 an hour
- Part-time
- Driver's License
- Organizational skills
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator - Christiansburg, VA
The Joint Chiropractic —Christiansburg, VA
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
Tru by Hilton Christiansburg —Christiansburg, VA
- $15 an hour
- Part-time
- Bilingual
- Writing skills
- Hotel
- Employee discount
Quick Apply
4d
Front Desk Associate
Homewood Suites by Hilton Christiansburg —Christiansburg, VA
- $14 - $16 an hour
- Part-time
- Data entry
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Night Audit Christiansburg Hotel
VP Management —Christiansburg, VA
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply

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Concierge
Commonwealth Senior Living at Radford —Radford, VA
Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls. Answer telephone, takes messages (to include caller’s…
$15 - $17 an hour
Quick Apply
11d
Front Desk Agent
Scholar Highlander Hotel —Radford, VA
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest…
Quick Apply
10d

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Accounts Payable / Front Desk Coordinator
S & G Manufacturing Group —Hilliard, OH
Answer and route incoming phone calls and emails. Assist with filing, data entry, and document management. Coordinate incoming and outgoing mail, packages, and…
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Front Desk Agent/Overnight Auditor
Sleep Inn/Mainstay of Logan —Logan, OH
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and assisting guests or staff as needed.
$14 - $16 an hour
Quick Apply

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Front Desk Agent

Scholar Highlander Hotel
Radford, VA

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

Customer communication
Basic math
English
High school diploma or GED

Full Job Description

SUMMARY

The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests? needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards

Front Desk Operations

Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities

Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent, plus relative experience in customer service

LANGUAGE AND MATHEMATICAL SKILLS

Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs

CERTIFICATES, LICENSES, REGISTRATIONS

None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

Quick Apply

Refine Your Search

front desk agent jobs in radford va

Front Desk Agent

Concierge

Client Care Specialist (Front Desk)

Wingate Christiansburg, FRONT DESK AGENT

Front Desk Patient Coordinator

Front Desk Clerk

Front Desk Clerk/Night Auditor

Front Desk Agent

Front Desk Coordinator - Christiansburg, VA

Front Desk Agent

Front Desk Associate

Night Audit Christiansburg Hotel

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