Top 71 Configuration analyst Jobs in Raleigh, Nc

Senior CMDB Analyst
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Bachelor's degree
ServiceNow Jr. Technical Functional Analyst
MetLife —Cary, NC
- $50,000 - $75,000 a year
- Email
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
6d
ServiceNow Technical Functional Analyst
MetLife —Cary, NC
- $65,000 - $87,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
7d
Data and System Support Analyst
WingSwept —Garner, NC
- Pass drug screening
- Mid-level
- 3 years
- Profit sharing
- 401(k) matching
Quick Apply
Service Now Discovery and Configuration Management Developer/ Analyst
Infomerica —Cary, NC
- On call
- Computer science
- Computer Science
- Bachelor of Science
Business Analyst (LIMS)
InfoQuest Consulting Group Inc. —Durham, NC
- Email
- Oracle
- Mid-level
Network Operations Analyst
Koniag Government Services —Durham, NC
- $30 - $39 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
8d
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
DevSecOps Analyst
Computer World Services —Morrisville, NC
- Full-time
- Computer science
- Computer Science
- System design
Business Process Design Analyst - PLM
Lenovo —Morrisville, NC
- $105,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Business Analyst
Infosys —Raleigh, NC
- Research
- Mid-level
- Communication skills
Quick Apply
5d
Technical Support Analyst
Bandwidth —Raleigh, NC
- Computer Science
- Bachelor's degree
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Business Systems Analyst III- Hyland OnBase (Remote)
First Citizens Bank —Raleigh, NC
- $98,405 - $120,000 a year
- Full-time
- Remote
- Salesforce
- Windows
- High school diploma or GED
IT Business Systems Sr Analyst
Dover Fueling Solutions —Smithfield, NC
- Overtime
- Computer science
- Computer Science
- Mid-level
- Paid jury duty
- Commuter assistance
Business Systems Analyst II - Digital Workplace Device Engineering (Remote)
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- Azure
- Mid-level
- Windows
13d
IT Quality Assurance Analyst II (Remote TX, NC, AZ)
First Citizens Bank —Raleigh, NC
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
340B Program Compliance Analyst Certified
UNC Health —Morrisville, NC
- $28.87 - $41.50 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Application Analyst - Ambulatory Solutions
Duke Health —Durham, NC
- Full-time
- System design
- Mid-level
- Bachelor's degree
- Opportunities for advancement
Learning & Development LMS Analyst
City of Raleigh —Raleigh, NC
- $60,400 - $93,600 a year
- Full-time
- Computer science
- Computer Science
- System design
- Life insurance
2d
Payroll Analyst
Novanta —Apex, NC
- $53,130 - $85,030 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level

I want to receive the latest job alert for configuration analyst in raleigh, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

configuration analyst jobs near raleigh, nc

Senior CMDB Analyst

First Citizens Bank -
Raleigh, NC

Apply Now

Job Details

Full-time

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Data analysis reporting
Business intelligence report generation
Dashboard creation support
Data analytics tools

Full Job Description

Overview:

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.

Responsibilities:

Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB. Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis.
Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications:

Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
Knowledge of Agile and SDLC delivery methods.
Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
Strong communication skills with ability to interact with technical and business stakeholders.
ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Apply Now

Refine Your Search

configuration analyst jobs in raleigh, nc

Senior CMDB Analyst

ServiceNow Jr. Technical Functional Analyst

ServiceNow Technical Functional Analyst

Data and System Support Analyst

Service Now Discovery and Configuration Management Developer/ Analyst

Business Analyst (LIMS)

Network Operations Analyst

Client Support Desk Analyst

DevSecOps Analyst

Business Process Design Analyst - PLM

Business Analyst

Technical Support Analyst

Business Systems Analyst III- Hyland OnBase (Remote)

IT Business Systems Sr Analyst

Business Systems Analyst II - Digital Workplace Device Engineering (Remote)

IT Quality Assurance Analyst II (Remote TX, NC, AZ)

340B Program Compliance Analyst Certified

Application Analyst - Ambulatory Solutions

Learning & Development LMS Analyst

Payroll Analyst

I want to receive the latest job alert for configuration analyst in raleigh, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected