Top 24 Desktop support specialist Jobs in Raleigh, Nc

Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
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Service Delivery Manager (Technical Lead)
Custom Computer Specialists —Raleigh, NC
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
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User Support Specialist
State of North Carolina - Health & Human Services —Wake County, NC
- $70,528 - $105,793 a year
- Full-time
- Hybrid work
- Computer Science
- Addiction Medicine
- Mid-level
- Paid parental leave
- Health insurance
10d
User Support Technician I
State of North Carolina - Health & Human Services —Wake County, NC
- $56,772 - $85,159 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Addiction Medicine
- Paid parental leave
- Health insurance
12d
Service Desk Engineer
Titan —Raleigh, NC
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Communication skills
9d
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
IT Support Specialist
HDR —Raleigh, NC
- Full-time
- Computer science
- Computer Science
- Customer service
Information Technology & Systems Specialist
GENERAL REFRIGERATION COMPANY —Garner, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
desktop support
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
Information Technology Security & Compliance Specialist (Full-time Hybrid, Morrisville, NC Based)
Alliance Health —Morrisville, NC
- $81,873 - $104,388 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
IT Support Specialist
Ovation Workplace Services Inc —Zebulon, NC
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Service Desk Specialist
Software Technology Inc —Raleigh, NC
- Full-time
- Research
- Mid-level
- Office
Quick Apply
NC Help Desk Support Technician (Field/Onsite)
Volunteers of America Chesapeake and Carolinas —Durham, NC
- $25.50 an hour
- Full-time
- Bilingual
- Computer Science
- Up to 50% travel
Quick Apply
Active Directory Technical Specialist
Software Technology Inc —Raleigh, NC
- Senior level
- Communication skills
Quick Apply
Senior Technical Support Specialist
XceedIT, Inc. —Raleigh, NC
- $55,000 - $85,000 a year
- Full-time
- 5 years
- Windows
- Mentoring
- Health savings account
- Dental insurance
6d
Specialist IS Engineer - Citrix
Amgen —Holly Springs, NC
- $112,483.05 - $152,182.95 a year
- Computer science
- Doctoral degree
- Computer Science
- Disability insurance
- Health insurance
IT Systems Engineer II
BioAgilytix —Durham, NC
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Customer Service Professional II - macOS Team Lead
Computer World Services —Morrisville, NC
- Full-time
- Computer science
- Computer Science
- 5 years
Agent, CSC
Syntax Systems Ltd. —Durham, NC
- Azure
- Mid-level
- Windows
Quick Apply
Syngo Dynamics Technical Consultant
Siemens Healthineers —Cary, NC
- $107,060 - $147,213 a year
- Full-time
- Up to 50% travel
- Customer service
- 5 years
- Disability insurance
- Health insurance

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desktop support specialist jobs near raleigh, nc

Desktop Support Specialist

Software Technology Inc -
Raleigh, NC

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Job Details

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Full Job Description

Job Title: Desktop Support Specialist

Location: 1 South Wilmington Street\Raleigh, NC 27601

Duration: 12+ Months

This person is required to sit onsite.

Description:
This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Highway Building. **TRAVEL REQUIRED**

The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security -
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

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Refine Your Search

desktop support specialist jobs in raleigh, nc

Desktop Support Specialist

Service Delivery Manager (Technical Lead)

User Support Specialist

User Support Technician I

Service Desk Engineer

DESKTOP TECHNICIAN/ IT SUPPORT

IT Support Specialist

Information Technology & Systems Specialist

desktop support

Information Technology Security & Compliance Specialist (Full-time Hybrid, Morrisville, NC Based)

IT Support Specialist

Service Desk Specialist

NC Help Desk Support Technician (Field/Onsite)

Active Directory Technical Specialist

Senior Technical Support Specialist

Specialist IS Engineer - Citrix

IT Systems Engineer II

Customer Service Professional II - macOS Team Lead

Agent, CSC

Syngo Dynamics Technical Consultant

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