Top 24 Desktop support technician Jobs in Raleigh, Nc

IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
6d
IT Technician- Full Time
Raleigh Oaks Behavioral Health —Garner, NC
- 8 hour shift
- Mid-level
- Databases
- High school diploma or GED
Quick Apply
13d
Help Desk Technician
Custom Computer Specialists —Raleigh, NC
- No experience needed
- Windows
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
5d
Help Desk Technician
KIOTI Tractor —Wendell, NC
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
4d
IT Helpdesk Support Technician
Ontic —Creedmoor, NC
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
3h
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
Field Technician I
Catapult —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Temporary IT Helpdesk Support Technician (Contract)
Ontic —Creedmoor, NC
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
3h
Desktop Support Technician
Ovation Workplace Services Inc —Zebulon, NC
- $35,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Technology Support Technician
North Carolina Central University —Durham, NC
- $36,094 - $49,620 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
3d
Information Technology Support Technician
SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY —Wake Forest, NC
- $15.45 an hour
- Part-time
- Computer Science
- Office
- Windows
Linux/AWS Systems Administrator 3/4 - Polygraph
Northrop Grumman —Morrisville, NC
- $98,900 - $185,000 a year
- Overtime
- Office
- Windows
- 3 years
- Paid holidays
- Disability insurance
Engineer: Tier 2 (On-site)
Trace3 —Raleigh, NC
- $85,000 - $95,000 a year
- 5 years
- English
- Research
- Health savings account
- Disability insurance
Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site
Software Technology Inc —Raleigh, NC
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply

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desktop support technician jobs near raleigh, nc

IT Support Specialist

North State Bank -
Raleigh, NC

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Job Details

Full-time
6 days ago

Qualifications

Desktop computer repair
Computer operation
Customer relationship building
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software
Desktop administration
Peripheral hardware support
IT department experience

Full Job Description

A strong, independent community bank, North State has served customers for over 25 years and counting. Headquartered in Raleigh, North Carolina, with offices in Wake and New Hanover counties, the Bank was built on and practices the core values of integrity, hard work, fairness, teamwork, and consistency. We believe it’s our calling to add value to the lives of those we serve and to do so with a spirit of friendship. We are a full-service bank with focused divisions for mortgage, government lending, and the community association management industry.

North State Bank has an exciting opportunity for an IT Support Specialist in our Information Technology Department located on our corporate campus in Raleigh, NC. This role provides first level support of workstation hardware, software, operating systems, applications and the bank’s core operating system. Due to the nature of the the IT Support Specialist role, this is a required in-office role.

Be the Technology Partner That Keeps Our Bank Running

Do you enjoy solving problems, helping people, and working with technology that keeps an organization productive and secure? North State Bank is seeking an enthusiastic and customer-focused IT Support Specialist to deliver exceptional technical support and help drive a seamless technology experience for our employees.

In this role, you'll serve as a key member of the IT team, providing first-line support for hardware, software, applications, and bank systems. You'll work across the organization to troubleshoot issues, deploy technology solutions, support infrastructure initiatives, and help ensure our employees have the tools they need to succeed.

This is an excellent opportunity for an IT professional who thrives in a service-oriented environment, enjoys learning new technologies, and wants to grow their career within a collaborative and highly respected community bank.

What You'll Do

Deliver Outstanding Technical Support

Provide prompt, professional support to employees through the IT helpdesk while meeting established service levels and response expectations.
Troubleshoot and resolve workstation, software, operating system, application, and connectivity issues.
Serve as a trusted technology resource by delivering exceptional customer service and clear communication to users at all levels of the organization.
Provide end-user training and guidance to promote effective and secure use of technology resources.

Support End-User Technology

Deploy, configure, maintain, and retire desktop and laptop computers in accordance with IT standards and security requirements.
Install, configure, support, and decommission printers, scanners, image capture devices, and other workstation peripherals.
Prepare hardware for disposal through secure removal of locally stored data and proper asset handling procedures.
Assist with IT asset inventory, lifecycle management, and hardware/software deployments.

Collaborate Across IT Operations

Partner with System Administrators to support patch deployment, testing, vulnerability remediation, and troubleshooting activities.
Assist with mobile device provisioning, configuration, support, and deprovisioning.
Coordinate with Infrastructure and Network teams to support user moves, technology installations, and service provisioning.
Support the Bank's voice and collaboration technologies, including end-user telephony equipment and software.

Support Business Operations

Provide technology and audio-visual support for meetings, presentations, and special events.
Coordinate with business units to provision and support technology resources required for audits and examinations.
Work alongside vendor technicians supporting facilities systems, including HVAC, access control, and emergency services technologies.
Contribute to process improvement efforts that enhance technology reliability, efficiency, and the employee experience.

What You Bring

Required Qualifications

Associate’s degree in information technology or a related field, or an equivalent combination of education and experience.
Two or more years of desktop support or helpdesk experience within a professional business environment.
Hands-on experience troubleshooting desktops, laptops, printers, and related hardware.
Strong knowledge of Microsoft Windows operating systems and Microsoft Office applications.
Excellent written, verbal, and interpersonal communication skills.
Strong customer-service mindset with the ability to build positive working relationships across the organization.

Preferred Qualifications

Experience supporting technology within a regulated industry such as banking, financial services, healthcare, or insurance.
Experience supporting devices within a Microsoft Active Directory environment.
Familiarity with endpoint management, patching, mobile device support, and security best practices.
Experience working in a team-oriented IT operations environment[KN1] .

Key Competencies

We're looking for someone who:

Has a passion for helping others solve technology challenges.
Demonstrates strong troubleshooting and problem-solving abilities.
Communicates technical information clearly and effectively.
Maintains a high level of professionalism and attention to detail.
Adapts quickly to changing priorities and business needs.
Works collaboratively and contributes positively to team success.
Embraces continuous learning and professional development.

Why Join Us?

At North State Bank, technology plays a critical role in delivering excellent service to our employees and customers. As an IT Support Specialist, you'll have the opportunity to make a meaningful impact every day while working with a supportive team that values collaboration, innovation, and service excellence.

North State Bank provides competitive compensation and excellent, flexible benefits program. With North State Bank benefits, you have the flexibility to choose what's right for you and your family. We hope you will see it comes down to one simple truth: North State Bank is a great place to work!

If you're looking for a role where your technical expertise, customer focus, and problem-solving skills will be appreciated and rewarded, we'd love to hear from you.

North State Bank is an equal opportunity employer and gives consideration for qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, pregnancy, genetic information, disability or status as a protected veteran status or any other protected category under applicable federal, state and local laws. VEVRRA Contractor.

26071788

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desktop support technician jobs in raleigh, nc

IT Support Specialist

IT Technician- Full Time

Help Desk Technician

Help Desk Technician

IT Helpdesk Support Technician

DESKTOP TECHNICIAN/ IT SUPPORT

Desktop Support Specialist

Field Technician I

Temporary IT Helpdesk Support Technician (Contract)

Desktop Support Technician

Service Desk Technician II

Technology Support Technician

Information Technology Support Technician

Linux/AWS Systems Administrator 3/4 - Polygraph

Engineer: Tier 2 (On-site)

Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site

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