Top 73 Guest experience agent Jobs in Raleigh, Nc

Front Desk Agent
Sage Hospitality —Raleigh, NC
- $17.50 - $18.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Health insurance
Front Desk Agents-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Embassy Suites, Raleigh —Raleigh, NC
- Hotel
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
FFRN HOTEL INC —Raleigh, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Quick Apply
2d
Guest Service Agent
INNKEEPER PROPERTIES INC —Raleigh, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
18h
Hotel Front Desk Agent
Millennium Hotels and Resorts —Durham, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Candlewood Suites Raleigh Crabtree - Front Desk Agent
Aimbridge Hospitality —Raleigh, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Guest Experience Agent
The StateView Hotel —Raleigh, NC
- $15 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Entry level
- 401(k) matching
Quick Apply
7d
Guest Service Agent
DALY HOLDINGS INC —Morrisville, NC
- Part-time
- Background check
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Holiday Inn Express RDU —Morrisville, NC
- $14.00 - $16.50 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent 7am-3pm
AC Hotel Raleigh Downtown —Raleigh, NC
- $14.50 - $15.50 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
13d
Hotel Front Desk Agent (Part-Time)
STSS Inc —Cary, NC
- Part-time
- Oracle
- Computer literacy
- Hotel
- Flexible schedule
Night Auditor -FT
Embassy Suites Raleigh Crabtree —Raleigh, NC
- $17 - $19 an hour
- Overnight shift
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Associate
Hilton Garden Inn Raleigh-Durham/RTP —Durham, NC
- $15 - $17 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Night Auditor - PT
Embassy Suites Raleigh Crabtree —Raleigh, NC
- $17 - $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Night Shift Front Desk Agent
Raleigh, NC —Raleigh, NC
- $13 - $15 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Free parking
- Employee discount
Quick Apply
Guest Service Agent
WF HOTEL INC —Wake Forest, NC
- Part-time
- Background check
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Leasing Agent
Yugo —Raleigh, NC
- $17 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Paid parental leave
- Paid holidays

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guest experience agent jobs near raleigh, nc

Front Desk Agent

Sage Hospitality -
Raleigh, NC

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Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

English
High school diploma or GED
Math
Cash register operations
Computer skills

Full Job Description

Why us?:

Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo Raleigh in North Carolina!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities:

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications:

Education/Formal Training

High School diploma or equivalent

Experience

Prior hotel experience highly preferred.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Knowledge of Opera Cloud PMS is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits:

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.

Salary: USD $17.50 - USD $18.50 /Hr.

Apply Now

Refine Your Search

guest experience agent jobs in raleigh, nc

Front Desk Agent

Front Desk Agents-Renaissance Raleigh Hotel

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Candlewood Suites Raleigh Crabtree - Front Desk Agent

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Night Shift Front Desk Agent

Guest Service Agent

Front Desk Agent

Leasing Agent

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