Top 1144 Guest experience leader Jobs in Raleigh, Nc

Front Desk Agent
Sage Hospitality —Raleigh, NC
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Health insurance
18h
Barista
Drift Coffee & Kitchen —Raleigh, NC
- $15 - $18 an hour
- Part-time
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Assistant Store Leader-Guest Engagement (Raleigh, NC)
Altar'd State —Raleigh, NC
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
Head Barista
Drift Coffee & Kitchen —Raleigh, NC
- $17 - $20 an hour
- Full-time
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1892)
Target —Raleigh, NC
- From $16 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Lead Cashier
Ulta Beauty, Inc. —Raleigh, NC
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
Cashier
Chick-fil-A —Raleigh, NC
- Part-time
- Serving
- No education required
- Ability to lift 50 pounds
- Paid training
- 401(k) matching
Quick Apply
Night Auditor -FT
Embassy Suites Raleigh Crabtree —Raleigh, NC
- $17 - $19 an hour
- Overnight shift
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agents-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Team Manager - Raleigh, NC - Alexander Promenade Place
Panera Bread —Raleigh, NC
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
13d
Restaurant Manager
The Catering Works Inc —Raleigh, NC
- From $28 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Continuous improvement
Restaurant General Manager
Noodles & Company —Raleigh, NC
- $58,000 - $68,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
11d
Restaurant General Manager
Dunkin' Donuts franchisee —Clayton, NC
- $52,000 - $58,000 a year
- Full-time
- Background check
- Sales
- Inventory management
- Paid training
- Health insurance
Quick Apply
General Manager - NC State University Athletics
Aramark —Raleigh, NC
- Weekends as needed
- University
- Recruiting
- Senior level
Team Manager - Durham, NC
Panera Bread —Durham, NC
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
Director of Sales & Marketing
Pyramid Hotel Group —Raleigh, NC
- $120,000 - $127,000 a year
- Full-time
- Marketing
- 5 years
- Hotel
- 401(k) matching
Restaurant General Manager
Dunkin' Donuts franchisee —Durham, NC
- $52,000 - $58,000 a year
- Full-time
- Background check
- Sales
- Inventory management
- Paid training
- Health insurance
Quick Apply
General Manager
BROAD RIVER RETAIL —Durham, NC
- Weekends as needed
- 5 years
- Basic math
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
General Manager
Chipotle —Raleigh, NC
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Fast casual restaurant
- Health insurance
- Dental insurance
Connections Coordinator
The Point Church —Cary, NC
- $12,000 - $18,000 a year
- Part-time
- Hybrid work
- Background check
- Mid-level
- Teaching
Quick Apply

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Front Desk Agent

Sage Hospitality -
Raleigh, NC

Apply Now

Job Details

Full-time
18 hours ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

English
High school diploma or GED
Math
Cash register operations
Typing

Full Job Description

Why us?

Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo Raleigh in North Carolina!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.

ID: 2026-32792

Position Type: Regular Full-Time

Property : Indigo Raleigh Hotel

Outlet: Restaurant

Category: Front Desk & Guest Services

Address : 320 Hillsborough St

City : Raleigh

State : North Carolina

EOE Protected Veterans/Disability

Apply Now

Refine Your Search

guest experience leader jobs in raleigh, nc

Front Desk Agent

Barista

Assistant Store Leader-Guest Engagement (Raleigh, NC)

Head Barista

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1892)

Lead Cashier

Cashier

Night Auditor -FT

Front Desk Agents-Renaissance Raleigh Hotel

Team Manager - Raleigh, NC - Alexander Promenade Place

Restaurant Manager

Restaurant General Manager

Restaurant General Manager

General Manager - NC State University Athletics

Team Manager - Durham, NC

Director of Sales & Marketing

Restaurant General Manager

General Manager

General Manager

Connections Coordinator

I want to receive the latest job alert for guest experience leader in raleigh, nc

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