Top 431 Service transition manager Jobs in Raleigh, Nc

Director, Service Onboarding, Transition & Delivery Operations
Lenovo —Morrisville, NC
- Full-time
- 11+ years
- Senior level
- Leadership
(Grocery) Regional Manager of Cut Produce
Fresh Food Concepts, LLC —Raleigh, NC
- Full-time
- ServSafe
- Office
- 8 years
Quick Apply
Senior Director of Reentry
Arise Collective —Raleigh, NC
- $95,000 - $110,000 a year
- Full-time
- Doctoral degree
- Licensed Clinical Social Worker
- 11+ years
- Health insurance
- Dental insurance
Customer Success Manager
Cesta Inc —Cary, NC
- $78,000 - $89,000 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Service Program Manager – Mobile Imaging Solutions (MI, CT, MR and XP)
Siemens Healthineers —Cary, NC
- $107,060 - $147,213 a year
- Full-time
- PMP
- 5 years
- Engineering
- Disability insurance
- Health insurance
Director of Training
Southern Industrial Constructors, Inc. —Raleigh, NC
- Full-time
- Microsoft Outlook
- Construction site
- 5 years
Travel Manager, US
Lenovo —Morrisville, NC
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Travel reimbursement
TCM Care Manager - Alliance Catchment Area
Healthkeeperz —Raleigh, NC
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Nursing
- RN License
Quick Apply
Case Manager I, MSW - Patient Case Management
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Master of Social Work
- No experience needed
- Social Work
4d
Care Manager I-Non-Waiver (Full Time, Hybrid, Harnett County, North Carolina Based)
Alliance Health —Morrisville, NC
- $28.96 - $37.65 an hour
- Full-time
- Hybrid work
- LMFT
- Nursing
- Microsoft Excel
- Disability insurance
- Health insurance
Senior Customer Success Manager
Clever Devices Ltd. —Apex, NC
- $120,000 - $150,000 a year
- Full-time
- Contracts
- Budgeting
- Training & development
- Paid holidays
- Disability insurance
Quick Apply
Workplace Experience & Site Operations Manager- PACS
Siemens —Raleigh, NC
- $44,982 - $77,112 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
2d
Director, Correction Education and Reentry Support
Wake Technical Community College —Raleigh, NC
- Full-time
- 3 years
- Social Work
- Senior level
- Paid holidays
- Disability insurance
3d
AI Activation & Client Adoption Manager
Lenovo —Morrisville, NC
- Full-time
- 8 years
- Continuous improvement
- Senior level
13d
Program Services Manager - External Services
Durham Exchange Club Industries Inc —Durham, NC
- $60,000 - $77,500 a year
- Weekends as needed
- Background check
- CPR Certification
- Microsoft Excel
Quick Apply
Licensed Mental Health Therapist
McKee Collaborative Therapy —Durham, NC
- $68,000 - $120,000 a year
- Full-time
- Hybrid work
- Private practice
- LMFT
- Psychiatry
- Paid time off
- Flexible schedule
Quick Apply
13d
Associate Attorney- Relocation Required
Parnall Law —Durham, NC
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Physical Therapist | $80k–$121k + up to $8k Sign-On Bonus and Generous CME Allowance
EMERGEORTHO, P.A. —Smithfield, NC
- $80,000 - $121,000 a year
- Overtime
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health savings account
- Paid holidays
Quick Apply
Accelerated Path to Management
New York Life Insurance Company/NYLIFE Securities, LLC. —Raleigh, NC
- $75,000 - $150,000 a year
- Full-time
- Hybrid work
- Recruiting
- Business
- Master of Business Administration
- Paid training
- Health savings account
Quick Apply
Physical Therapist | $80k–$121k + up to $8k Sign-On Bonus and Generous CME Allowance
EMERGEORTHO, P.A. —Raleigh, NC
- $80,000 - $121,000 a year
- Overtime
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health savings account
- Paid holidays
Quick Apply

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service transition manager jobs near raleigh, nc

Director, Service Onboarding, Transition & Delivery Operations

Lenovo -
Morrisville, NC

Apply Now

Job Details

Full-time

Qualifications

Operations transformation
IT infrastructure
Technology management
Project delivery management
Process improvement planning
Cross-functional team management
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

General Information

Req #

WD00102799

Career area:

Services

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Tuesday, July 21, 2026

Working time:

Full-time

Additional Locations:

United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Role Overview

Lenovo’s Solutions & Services Group (SSG) is driving global growth through expanded managed services, hybrid cloud, AI-enabled offerings, and “as-a-service” models. We are seeking a Director-level leader to drive end-to-end service onboarding, transition, and operational readiness across large, complex enterprise engagements.

This role is responsible for ensuring that new services, customers, and solutions are successfully transitioned into steady-state delivery through consistent, scalable, and high-quality onboarding practices. The Director will operate at the intersection of sales, solutioning, and delivery, ensuring alignment from deal closure through service activation and ongoing execution.

The ideal candidate brings deep experience in service onboarding, infrastructure operations, and global delivery, combined with strong program execution, stakeholder management, and transformation capabilities.

Key Responsibilities

Service Onboarding & Transition Execution

Lead onboarding and transition programs for complex, multi-region managed services engagements.
Establish and execute standardized onboarding frameworks, transition plans, and governance models.
Ensure successful handoff from presales/solutioning into delivery, aligned to SLAs, contractual obligations, and customer expectations.

Operational Readiness & Delivery Excellence

Drive operational readiness across people, process, and technology to enable smooth service launch and stabilization.
Monitor onboarding performance using defined KPIs and service metrics, driving continuous improvement.
Embed ITIL-based practices and structured operating procedures across onboarding and transition activities.

Program Leadership & Cross-Functional Alignment

Act as primary program leader during transition phases, coordinating across Sales, Solution Architecture, Delivery, and Customer teams.
Identify risks, dependencies, and escalation points, ensuring timely resolution and stakeholder alignment.
Support complex deal pursuits by providing input into onboarding approach, risk, and delivery feasibility.

Transformation & Continuous Improvement

Lead initiatives to enhance onboarding efficiency through automation, AI adoption, and process optimization.
Standardize tools, reporting, and governance mechanisms to improve scalability and repeatability.
Drive improvements in customer experience during onboarding and early lifecycle stages.

Stakeholder & Customer Management

Engage with senior customer stakeholders during onboarding phases to ensure alignment and confidence.
Collaborate with internal leaders across delivery, operations, and product teams to ensure consistent execution.
Provide regular status updates, governance reporting, and executive-level communication during transitions.

Commercial & Resource Alignment

Support cost modeling, resource planning, and onboarding-related financial tracking for assigned programs.
Ensure efficient use of delivery resources during ramp-up and transition phases.
Contribute to RFP responses and solution validation related to onboarding and delivery readiness.

Team Leadership & Capability Development

Lead and develop a team of onboarding and transition managers or program leads.
Drive capability development in areas such as service transition, ITSM, and program management.
Foster a culture of accountability, collaboration, and continuous improvement.

Basic Qualifications

15+ years of experience in IT services, infrastructure operations, or managed services delivery.
Proven experience leading service onboarding, transition, or large-scale delivery programs.
Strong understanding of global delivery models and enterprise IT operations.
Demonstrated ability to manage complex, cross-functional programs and stakeholder environments.
Experience driving operational excellence and process improvement initiatives.

Preferred Qualifications

Experience with AI, automation, or observability initiatives in service delivery environments.
Strong knowledge of ITIL, Lean, or Six Sigma methodologies.
Experience supporting RFPs, solution validation, and onboarding for large enterprise deals.
Background in vendor and outsourcing environments.
Experience working in a global, matrixed organization.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

United States of America - North Carolina - Morrisville

United States of America

United States of America - North Carolina

United States of America - North Carolina - Morrisville

Apply Now

Refine Your Search

service transition manager jobs in raleigh, nc

Director, Service Onboarding, Transition & Delivery Operations

(Grocery) Regional Manager of Cut Produce

Senior Director of Reentry

Customer Success Manager

Service Program Manager – Mobile Imaging Solutions (MI, CT, MR and XP)

Director of Training

Travel Manager, US

TCM Care Manager - Alliance Catchment Area

Case Manager I, MSW - Patient Case Management

Care Manager I-Non-Waiver (Full Time, Hybrid, Harnett County, North Carolina Based)

Senior Customer Success Manager

Workplace Experience & Site Operations Manager- PACS

Director, Correction Education and Reentry Support

AI Activation & Client Adoption Manager

Program Services Manager - External Services

Licensed Mental Health Therapist

Associate Attorney- Relocation Required

Physical Therapist | $80k–$121k + up to $8k Sign-On Bonus and Generous CME Allowance

Accelerated Path to Management

Physical Therapist | $80k–$121k + up to $8k Sign-On Bonus and Generous CME Allowance

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