Top 3911 Technical applications Jobs in Raleigh, Nc

Customer Support Associate
Xylem —Morrisville, NC
- $34 - $38 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
1d
Technical Specialist
Spectrum —Morrisville, NC
- Full-time
- Computer science
- Computer Science
- Residential
- Opportunities for advancement
6d
Technical Support Engineer
NetApp —Morrisville, NC
- $79,050 - $117,700 a year
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Health insurance
13d
Technology Specialist
City of Raleigh —Raleigh, NC
- $53,400 - $80,100 a year
- Full-time
- Computer science
- Computer Science
- Word processing
13d
LMS Support Analyst (Full-Time, Temporary)
Wake Technical Community College —Raleigh, NC
- $6,325 a month
- Temporary
- Mid-level
- Analysis skills
- 1 year
7d
Community Engagement Analyst
City of Raleigh —Raleigh, NC
- $60,400 - $93,600 a year
- Weekends as needed
- Hybrid work
- Spanish
- Marketing
- Writing skills
5d
Order Management Specialist (Customer Support)
Infosoft-inc —Raleigh-Durham, NC
- $26 - $29 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Technical Trainer
Baxter —Raleigh, NC
- $80,000 - $110,000 a year
- Call employer
- Classroom
- Hospital
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Research Associate
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Master's degree
- University
- Health insurance
- Retirement plan
Technical Specialist
HCLTech —Durham, NC
- From $184,000 a year
- Mid-level
- AWS
Field Service Eng
Canon Medical Systems USA —Raleigh, NC
- $74,000 - $119,600 a year
- Mid-level
- 3 years
- Analysis skills
- On-the-job training
Technical Support Specialist - Metabolomics Kits
Metabolon, Inc. —Morrisville, NC
- Full-time
- Mid-level
- Office
- Master's degree
Specialist 2, Quality Assurance Technical
FUJIFILM —Research Triangle Park, NC
- 5 years
- Office
- Master's degree
- Wellness program
- Health savings account
IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Sr. Technical Functional Analyst
MetLife —Cary, NC
- $90,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
7d
Technical Sales Support Professional
Siemens Healthineers —Cary, NC
- $79,660 - $109,527 a year
- Full-time
- Bachelor of Science
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
8d
QA Analyst
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Applications Systems Specialist I – EHRA
State of North Carolina - DIT EBS —Wake County, NC
- $87,617 - $131,426 a year
- Full-time
- Hybrid work
- Computer Science
- High school
- System design
7d
Entry Level Technician
Custom Computer Specialists —Raleigh, NC
- $42,000 - $52,000 a year
- Full-time
- Computer literacy
- Office
- No degree
- Work from home
Quick Apply
Clinical Applications Specialist I
bioMérieux —Morrisville, NC
- $67,800 - $86,200 a year
- On call
- Hybrid work
- Microsoft Outlook
- Writing skills
- ERP systems
- Commuter assistance
- Disability insurance
Quick Apply

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Customer Support Associate

Xylem -
Morrisville, NC

Apply Now

Job Details

Full-time
$34 - $38 an hour
1 day ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Employee discount
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Conflict management
Sales management systems proficiency
Customer information system software
Technical Proficiency

Full Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Hybrid | Morrisville, NC

Make an Impact Through Exceptional Customer Support

Are you a customer-focused professional who thrives in a fast-paced environment and enjoys solving problems, managing complex orders, and collaborating across teams? We're looking for a Customer Support Associate who can deliver outstanding service while ensuring accuracy in order processing, billing activities, and customer account management.

In this role, you'll serve as a critical link between customers and internal teams, helping to streamline operations, resolve issues, and create a seamless customer experience from order entry through fulfillment.

Why This Role Is Different

This position goes beyond traditional customer service. You'll take ownership of complex software and services orders, support financial transactions such as credits and debits, and serve as a trusted resource for both customers and colleagues. Your insights will help improve processes, drive customer satisfaction, and strengthen operational excellence.

What You'll Be Doing

Manage order triage activities and accurately enter software and services orders ranging from straightforward to highly complex.
Process customer credits and debits in accordance with established accounting policies and procedures.
Handle escalated customer inquiries and technical issues with minimal supervision.
Maintain detailed, accurate, and timely records of customer interactions and transaction activities.
Partner with cross-functional teams to resolve customer concerns and operational issues efficiently.
Identify recurring customer challenges and provide recommendations for process improvements.
Support and mentor less-experienced Customer Service Representatives by sharing knowledge and best practices.
Ensure timely follow-up and communication with customers regarding orders, billing, and account inquiries.
Contribute to a positive, collaborative team culture focused on customer success and continuous improvement.

Where You'll Make an Impact

Delivering a world-class customer experience through responsive support and issue resolution.
Improving operational efficiency through accurate order management and financial transaction processing.
Supporting business growth by ensuring customers receive timely, reliable service.
Driving continuous improvement through feedback, troubleshooting, and process recommendations.

What We're Looking For

Required Qualifications

High school diploma or equivalent required.
3+ years of customer service experience in a fast-paced business environment.
2+ years of experience supporting billing, invoicing, accounts receivable (AR), accounts payable (AP), quoting, or similar transactional activities.
Experience with an ERP/CRM system
Strong verbal and written communication skills with a customer-centric approach.
Excellent organizational skills and attention to detail.
Proven problem-solving and conflict-resolution abilities.
Ability to prioritize multiple tasks and manage competing deadlines effectively.
Strong proficiency with Microsoft Office applications, including Outlook, Excel, and Teams.
Ability to learn new systems, processes, and technologies quickly and independently.

Preferred Qualifications

Associate's or Bachelor's degree.
Experience working with CRM, ERP, and customer service platforms such as Salesforce, Zuora, BPCS, EDI, or similar systems.
Experience supporting software, services, or technology-based products and solutions.

The Kind of Candidate Who Thrives Here

You enjoy helping customers and finding solutions to complex issues.
You are highly organized and take pride in getting the details right.
You can confidently navigate both customer service and transactional/accounting-related responsibilities.
You collaborate well with others and are willing to share knowledge and support teammates.
You are proactive, adaptable, and continuously look for ways to improve processes and customer experiences.

What We Offer

Competitive pay: $34–$38 per hour
Hybrid work environment in Morrisville, NC
20 days PTO to start + paid holidays
Day one medical, dental, and vision coverage
Generous retirement savings plan with company contribution
Paid parental leave
Tuition reimbursement
Career progression and skill development
Wellness programs and employee discounts
Recognition and reward programs

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Apply Now

Refine Your Search

technical applications jobs in raleigh, nc

Customer Support Associate

Technical Specialist

Technical Support Engineer

Technology Specialist

LMS Support Analyst (Full-Time, Temporary)

Community Engagement Analyst

Order Management Specialist (Customer Support)

Technical Trainer

Research Associate

Technical Specialist

Field Service Eng

Technical Support Specialist - Metabolomics Kits

Specialist 2, Quality Assurance Technical

IT Support Generalist (Full Time)

Sr. Technical Functional Analyst

Technical Sales Support Professional

QA Analyst

Applications Systems Specialist I – EHRA

Entry Level Technician

Clinical Applications Specialist I

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